Customer Service Jobs in Mascouche, QC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Experience Associate - Mont Royal - 37.5 hours
- Montreal, QC (14 miles from Mascouche, QC)
- 2 days ago
- Montreal, QC (14 miles from Mascouche, QC)
- 2 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Service Representative
- Dorval, QC (21 miles from Mascouche, QC)
- 3 days ago
- Dorval, QC (21 miles from Mascouche, QC)
- 3 days ago
Run what runs the world This Position reports to: Inside Sales Manager, Canada As a Customer Service Representative, you will have the opportunity to act as the first point of contact for ABB customers...
Bilingual Customer Relations Specialist (English & French)
- Montreal, QC (14 miles from Mascouche, QC)
- 7 days ago
- Montreal, QC (14 miles from Mascouche, QC)
- 7 days ago
You have superior customer service skills and are an effective listener You are resilient and able to handle the stress of a real-time environment You have a natural curiosity and are a critical thinker...
Customer Service Representative
- Montreal, QC (14 miles from Mascouche, QC)
- 9 days ago
- Montreal, QC (14 miles from Mascouche, QC)
- 9 days ago
Are you a people person and customer service focused? Do you want to work with a company that loves to promote from within? If this sounds like you, wed love to meet you!!...
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Client service representative, 37.5h/weekly - Montreal, QC
- Montreal, QC (14 miles from Mascouche, QC)
- 9 days ago
- Montreal, QC (14 miles from Mascouche, QC)
- 9 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Senior Customer Experience Associate - Kirkland, QC (22.5 Hours/week)
- Kirkland, QC (23 miles from Mascouche, QC)
- 10 days ago
- Kirkland, QC (23 miles from Mascouche, QC)
- 10 days ago
Wed love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience...
Customer Service Representative
- Anjou, QC (10 miles from Mascouche, QC)
- 14 days ago
- Anjou, QC (10 miles from Mascouche, QC)
- 14 days ago
Three+ years of experience in order entry and customer service in a manufacturing environment to include experience with customer relationships....
Customer Service Representative
- Brossard, QC (21 miles from Mascouche, QC)
- 15 days ago
- Brossard, QC (21 miles from Mascouche, QC)
- 15 days ago
Application Deadline: 08/01/2025 Address: 9155 Taschereau Boulevard Job Family Group: Retail Banking Sales & Service Successful candidates, in addition to fluency in French and English, should...
Customer Experience Associate - Rene Levesque & University Branch (15H/Week)
- Montreal, QC (14 miles from Mascouche, QC)
- 16 days ago
- Montreal, QC (14 miles from Mascouche, QC)
- 16 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Bilingual Customer Service Representative
- Montreal, QC (14 miles from Mascouche, QC)
- 20 days ago
- Montreal, QC (14 miles from Mascouche, QC)
- 20 days ago
The Canadian Contact Center is seeking Bilingual Customer Service Representatives to join our dynamic team....
Customer Experience Associate - Galeries Normandie - 22.5 hours
- Montreal, QC (14 miles from Mascouche, QC)
- 21 days ago
- Montreal, QC (14 miles from Mascouche, QC)
- 21 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
- Montreal, QC (14 miles from Mascouche, QC)
- 23 days ago
- Montreal, QC (14 miles from Mascouche, QC)
- 23 days ago
CGI Payroll Services Centre (PSC) offers all-in-one cloud-based solution that simplifies Payroll and Human Capital Management. We are proud of our privileged relationships with clients, and their...
Bilingual Customer Care Representative
- Montreal, QC (14 miles from Mascouche, QC)
- 30+ days ago
- Montreal, QC (14 miles from Mascouche, QC)
- 30+ days ago
Service Experience (call centre preferred) with the ability to work in potentially highly stressful situations Excellent listening and communication skills Strong customer resolutions and retention...
Customer service representative
- Boucherville, QC (13 miles from Mascouche, QC)
- 45+ days ago
- Boucherville, QC (13 miles from Mascouche, QC)
- 45+ days ago
Responsibilities Provide first-rate customer service by answering incoming calls and e-mails (B2B). Rigorously process and follow up customer orders....
Customer Experience Associate, Full time (Future opportunities) - Laval & Ville Saint-Laurent
- Laval, QC (12 miles from Mascouche, QC)
- 90+ days ago
- Laval, QC (12 miles from Mascouche, QC)
- 90+ days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Mascouche, QC
Highest Education Level
Customer Services in Mascouche, QC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Retail
- Reimbursement
- Energetic
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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