Customer Service Jobs in Mascouche, QC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Experience Associate - Anjou, QC (18.75 hours/week)
- Anjou, QC (10 miles from Mascouche, QC)
- 3 hours ago
- Anjou, QC (10 miles from Mascouche, QC)
- 3 hours ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Customer Experience Associate - Quartier Dix30, Brossard, QC (26.25 hours/week)
- Brossard, QC (21 miles from Mascouche, QC)
- 3 hours ago
- Brossard, QC (21 miles from Mascouche, QC)
- 3 hours ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Customer Experience Associate - Brossard, QC (30 hours/week)
- Brossard, QC (21 miles from Mascouche, QC)
- 3 days ago
- Brossard, QC (21 miles from Mascouche, QC)
- 3 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Senior Customer Experience associate - Rue De La Montagne, Montreal (Qc) (18.75 hrs/week)
- Montreal, QC (14 miles from Mascouche, QC)
- 5 days ago
- Montreal, QC (14 miles from Mascouche, QC)
- 5 days ago
Wed love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience...
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Customer Experience Associate - Chabanel - 15 heures
- Montreal, QC (14 miles from Mascouche, QC)
- 5 days ago
- Montreal, QC (14 miles from Mascouche, QC)
- 5 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Bilingual Customer Care Representative
- Montreal, QC (14 miles from Mascouche, QC)
- 10 days ago
- Montreal, QC (14 miles from Mascouche, QC)
- 10 days ago
Service Experience (call centre preferred) with the ability to work in potentially highly stressful situations Excellent listening and communication skills Strong customer resolutions and retention...
Client service representative, 15h/weekly - Mascouche, QC
- Mascouche, QC
- 10 days ago
- Mascouche, QC
- 10 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer service representative
- Boucherville, QC (13 miles from Mascouche, QC)
- 27 days ago
- Boucherville, QC (13 miles from Mascouche, QC)
- 27 days ago
Responsibilities Provide first-rate customer service by answering incoming calls and e-mails (B2B). Rigorously process and follow up customer orders....
Sea Logistics Customer Care Representative - Import , Bilingual
- Montreal, QC (14 miles from Mascouche, QC)
- 30+ days ago
- Montreal, QC (14 miles from Mascouche, QC)
- 30+ days ago
Providing excellent customer service is essential in this position....
Customer Service Representative
- Montreal, QC (14 miles from Mascouche, QC)
- 45+ days ago
- Montreal, QC (14 miles from Mascouche, QC)
- 45+ days ago
Are you a people person and customer service focused? Do you want to work with a company that loves to promote from within? If this sounds like you, wed love to meet you!!...
Customer Experience Associate, Full time (Future opportunities) - Laval & Ville Saint-Laurent
- Laval, QC (12 miles from Mascouche, QC)
- 90+ days ago
- Laval, QC (12 miles from Mascouche, QC)
- 90+ days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Experience Associate (Future opportunities) - South Shore & Surrounding Areas (Downtown)
- Brossard, QC (21 miles from Mascouche, QC)
- 90+ days ago
- Brossard, QC (21 miles from Mascouche, QC)
- 90+ days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Mascouche, QC
Highest Education Level
Customer Services in Mascouche, QC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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