Customer Service Jobs
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

Customer Service Representative - Temporary
- Gentle Dental
- Murrieta, CA
- 3 hours ago
- Gentle Dental
- Murrieta, CA
- 3 hours ago
At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance....

Veterinary Customer Service Representative
- Horizon Veterinary Specialists
- Ventura, CA
- 20 hours ago
- Horizon Veterinary Specialists
- Ventura, CA
- 20 hours ago
Qualifications We're Looking For: Minimum 1 year of veterinary experience preferred or 3+ years customer service experience in other fields....

Customer Service Representative
- Gentle Dental
- Bend, OR
- 23 hours ago
- Gentle Dental
- Bend, OR
- 23 hours ago
At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance....

- TJocelyne Counseling and Consulting Clinic
- Brockton, MA
- 1 day ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA
- 1 day ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...

Virtual Benefits Advisor ( Remote )
- Schrieber Organization
- Indianapolis, IN
- 2 days ago
- Schrieber Organization
- Indianapolis, IN
- 2 days ago
Role Type: Full-Time | Entry-Level & Experienced Welcome | FastTrack to Leadership FastTrack to Leadership Stop settling for ordinary. You weren’t built for average. If you're driven, coachable,...
Remote WorkCustomer Service Representative
- Danny Chung Insurance and Financial Services
- Skokie, IL
- 2 days ago
- Danny Chung Insurance and Financial Services
- Skokie, IL
- 2 days ago
Excellent communication and customer service abilities. Prior experience in insurance or a related field is a plus, but we're also excited to train the right candidate!...

Veterinary Customer Service Representative
- Montebello Veterinary Hospital
- Montebello, CA
- 4 days ago
- Montebello Veterinary Hospital
- Montebello, CA
- 4 days ago
Company Description Montebello Veterinary Hospital is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...

Customer Service Representative
- Fil-Tec, Inc.
- Smithsburg, MD
- 7 days ago
- Fil-Tec, Inc.
- Smithsburg, MD
- 7 days ago
Join our team at Fil-Tec, Inc., as a Customer Service Representative! We are looking for a dedicated individual with a passion for providing exceptional customer service....

Experienced Veterinary Customer Service Representative
- Springdale, AR
- 8 days ago
- Springdale, AR
- 8 days ago
Job Description Are you a customer service pro with a passion for helping people and their pets?...

Veterinary Customer Service Representative
- Eagle Rock Pet Care
- Los Angeles, CA
- 8 days ago
- Eagle Rock Pet Care
- Los Angeles, CA
- 8 days ago
Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience preferred Compassionate and calm team player Ability to multi-task Strong...
Bilingual Customer Service Representative
- DUI Counterattack, Hillsborouh, inc
- Tampa, FL
- 12 days ago
- DUI Counterattack, Hillsborouh, inc
- Tampa, FL
- 12 days ago
Customer service experience in a professional setting (retail and/or food service customer service is excluded) - minimum two years. 3....
Veterinary Customer Service Representative
- Lowell Rd Veterinary Center
- Hudson, NH
- 14 days ago
- Lowell Rd Veterinary Center
- Hudson, NH
- 14 days ago
Company Description Lowell Road Veterinary Center is a state of the art, multi-doctor veterinary hospital that offers personal, progressive, and comprehensive animal care to dogs, cats, and pocket...
Responsibilities may include, but not limited to: Attend training and Customer Service meetings....
Customer Service Agent - Lihue - Full-Time (5k Sign-On Bonus)
- Lihue, HI
- 30+ days ago
- Lihue, HI
- 30+ days ago
Position Overview Our Customer Services Agents provide our guests with an authentic Hawaiian hospitality experience working at the ticket counter and at the gate....
Bilingual Customer Service Representative Salary: $19.06 per hour / $38,405 annually +10% Bilingual Skill Differential Increase your earning potential!...
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs Nationwide
Highest Education Level
Customer Services offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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