Customer Service Jobs
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Choice Vets Pet Care
- Fairview, PA
- moments ago
- Choice Vets Pet Care
- Fairview, PA
- moments ago
This team member must have strong, direct customer service experience....
Customer Service Representative
- Gentle Dental
- Vancouver, WA
- 23 hours ago
- Gentle Dental
- Vancouver, WA
- 23 hours ago
At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance....
Bilingual Customer Service Representative
- DUI Counterattack, Hillsborouh, inc
- Tampa, FL
- 2 days ago
- DUI Counterattack, Hillsborouh, inc
- Tampa, FL
- 2 days ago
Customer service experience in a professional setting (retail and/or food service customer service is excluded) - minimum two years. 3....
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA
- 6 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA
- 6 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Veterinary Customer Service Representative
- Creature Comforts Animal Emergency Clinic
- Inman, SC
- 8 days ago
- Creature Comforts Animal Emergency Clinic
- Inman, SC
- 8 days ago
Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary....
Distribution Center Customer Service Representative
- WAI Global
- Southaven, MS
- 11 days ago
- WAI Global
- Southaven, MS
- 11 days ago
Description WAI is excited to announce that we're expanding our team and seeking a dedicated Distribution Center Customer Service Representative to help us continue our commitment to excellence....
Veterinary Customer Service Representative
- Veterinary Medical Center of St. Lucie County
- Port St Lucie, FL
- 12 days ago
- Veterinary Medical Center of St. Lucie County
- Port St Lucie, FL
- 12 days ago
Company Description Veterinary Medical Center of St. Lucie County is a beautiful 10,000 sq foot 24-hour emergency veterinary hospital in St. Lucie, FL. Our veterinarians offer a broad spectrum of...
Customer Service Representative
- Fil-Tec, Inc.
- Smithsburg, MD
- 12 days ago
- Fil-Tec, Inc.
- Smithsburg, MD
- 12 days ago
Join our team at Fil-Tec, Inc., as a Customer Service Representative! We are looking for a dedicated individual with a passion for providing exceptional customer service....
Customer Service Representative / Estimator
- Saturn Printing
- Livonia, MI
- 13 days ago
- Saturn Printing
- Livonia, MI
- 13 days ago
Are you a detail-oriented individual with a passion for providing exceptional customer service?...
Were looking for Customer Service Professionals for our Tucson, AZ office....
Customer Service Agent - Lihue - Full-Time (5k Sign-On Bonus)
- Lihue, HI
- 10 days ago
- Lihue, HI
- 10 days ago
Position Overview Our Customer Services Agents provide our guests with an authentic Hawaiian hospitality experience working at the ticket counter and at the gate....
Customer Service Representative - UniFirst ($1,000 Sign On)
- Berlin, NH
- 13 days ago
- Berlin, NH
- 13 days ago
Provide excellent customer service to both customers and UniFirst personnel....
Bilingual Customer Service Representative Salary: $19.06 per hour / $38,405 annually +10% Bilingual Skill Differential Increase your earning potential!...
Experienced Bilingual Customer Service Representative Salary: $21.44-$23.82 per hour/$43,200-$47,997 annually commensurate to experience +10% Bilingual Skill Differential!...
This role is for people who want to provide our policyholders the excellent customer service they want and need....
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs Nationwide
Highest Education Level
Customer Services offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Filing
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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