Customer Service Jobs

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 5,256 Jobs
Liberty Mutual Insurance

Associate Agent Customer Service Representative

Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Pay Philosophy The typical starting salary range for this role is determined by a number of factors including...

Remote Work
Multi-Color Corporation

Customer Service Representative

The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....

Liberty Mutual Insurance

Associate Gold Customer Service Representative Bilingual Spanish & English

A minimum of 6 months related work experience is required with customer service experience preferred....

Remote Work
Liberty Mutual Insurance

Licensed Customer Service Representative

Qualifications Associates degree and 1+ year Insurance experience preferred. 3-5 years related Customer Service experience is required....

Remote Work
TJocelyne Counseling and Consulting Clinic

Client Service Representative

We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...

Raven Print and Marketing

Customer Service Representative

Customer Service Superstar Wanted - Print, Signs, Apparel & Promotionla Industry Are you a seasoned CSR expert with a passion for delivering exceptional results?...

Furer Organization

Customer Service Representative ( Remote )

Join our esteemed team at Furer Organization as a Customer Service representative! This exceptional opportunity is a remote position specifically open to applicants residing in California....

Remote Work
WAI Global

Distribution Center Customer Service Representative

Description WAI is excited to announce that we're expanding our team and seeking a dedicated Distribution Center Customer Service Representative to help us continue our commitment to excellence....

Veterinary Medical Center of St. Lucie County

Veterinary Customer Service Representative

Company Description Veterinary Medical Center of St. Lucie County is a beautiful 10,000 sq foot 24-hour emergency veterinary hospital in St. Lucie, FL. Our veterinarians offer a broad spectrum of...

Saturn Printing

Customer Service Representative / Estimator

Are you a detail-oriented individual with a passion for providing exceptional customer service?...

Pennridge Animal Hospital

Customer Service Representative

Customer Service Representative (Veterinary Receptionist) Do you have a passion for helping pets and their people?...

Fil-Tec, Inc.

Customer Service Representative

Join our team at Fil-Tec, Inc., as a Customer Service Representative! We are looking for a dedicated individual with a passion for providing exceptional customer service....

Choice Vets Pet Care

Client Service Representative

This team member must have strong, direct customer service experience....

Customer Service Agent - Lihue - Full-Time (5k Sign-On Bonus)

  • Lihue, HI
  • 28 days ago
  • Lihue, HI
  • 28 days ago

Position Overview Our Customer Services Agents provide our guests with an authentic Hawaiian hospitality experience working at the ticket counter and at the gate....

Customer Service Representative - FT

  • Kahului, HI
  • 11 days ago
  • Kahului, HI
  • 11 days ago

service....

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
University of the People
Certificate in Public Health and Health Services
Join the fast-paced field of healthcare and make a difference in the lives of patients the world over. A Certificate in Public Health and Health Services can enhance your expertise, increase your...
mooc.house
Smart Service Welt – Data and Platform-Based Business Models
With this free online course, you’ll learn about the potential of smart services for business model innovation. You’ll also learn about key technological enablers for the implementation of smart...
Hootsuite Academy
Hootsuite Enterprise Platform Certification Course
In this course, you’ll develop the skills to use almost all Hootsuite products and features to their full potential–giving your social media efforts a serious efficiency boost and a major leg up...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs Nationwide

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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