Customer Service Jobs in Brossard, QC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 27 Jobs

Customer Service Representative

  • Laval, QC (15 miles from Brossard, QC)
  • 10 hours ago
  • Laval, QC (15 miles from Brossard, QC)
  • 10 hours ago

Application Deadline: 05/01/2025 Address: 957 boulevard d'Auteuil Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer...

Bilingual Customer Service Representative - Laval

  • Laval, QC (15 miles from Brossard, QC)
  • 13 hours ago
  • Laval, QC (15 miles from Brossard, QC)
  • 13 hours ago

service experiences - Offer advice and guidance based on customer needs - Support customers throughout the claims process: from arranging towing and appraisals to explaining coverage - Cross-sell and...

Customer Experience Associate - Laval centre-ville - 22.5 hours

  • Laval, QC (15 miles from Brossard, QC)
  • 20 hours ago
  • Laval, QC (15 miles from Brossard, QC)
  • 20 hours ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Senior Customer Experience Associate - Longueuil, QC (30 hours/week) (6 months contract)

  • Longueuil, QC (5 miles from Brossard, QC)
  • 1 day ago
  • Longueuil, QC (5 miles from Brossard, QC)
  • 1 day ago

Wed love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience...

Salon de l'emploi de Saint-Jerome- May 1st 2025 - Future Opportunities - full time- Customer Experience Associate

  • Laval, QC (15 miles from Brossard, QC)
  • 1 day ago
  • Laval, QC (15 miles from Brossard, QC)
  • 1 day ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Salon de l'emploi de Saint-Jerome- May 1st 2025 - Future Opportunities - part time- Customer Experience Associate

  • Laval, QC (15 miles from Brossard, QC)
  • 1 day ago
  • Laval, QC (15 miles from Brossard, QC)
  • 1 day ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Client Service Representative 18hours/weekly- Brossard

  • Brossard, QC
  • 2 days ago
  • Brossard, QC
  • 2 days ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Senior Customer Experience Associate - Saint-Jean-sur-Richelieu, QC (30 hours/week)

  • Richelieu, QC (11 miles from Brossard, QC)
  • 2 days ago
  • Richelieu, QC (11 miles from Brossard, QC)
  • 2 days ago

Wed love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience...

Customer Experience Associate - Saint-Laurent & Jean-Talon (15H/Week)

  • Montreal, QC (8 miles from Brossard, QC)
  • 2 days ago
  • Montreal, QC (8 miles from Brossard, QC)
  • 2 days ago

Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...

Customer Experience Associate - Anjou, QC (18.75 hours/week)

  • Anjou, QC (11 miles from Brossard, QC)
  • 2 days ago
  • Anjou, QC (11 miles from Brossard, QC)
  • 2 days ago

Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...

Customer Experience Associate - St-Bruno, QC

  • Longueuil, QC (5 miles from Brossard, QC)
  • 2 days ago
  • Longueuil, QC (5 miles from Brossard, QC)
  • 2 days ago

Wed love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience...

Bilingual Customer Service Representative

  • Laval, QC (15 miles from Brossard, QC)
  • 5 days ago
  • Laval, QC (15 miles from Brossard, QC)
  • 5 days ago

Location: Laval, QC Job Title: Bilingual Customer Service Insurance Advisor Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada....

Customer Experience Associate - Centropolis

  • Laval, QC (15 miles from Brossard, QC)
  • 7 days ago
  • Laval, QC (15 miles from Brossard, QC)
  • 7 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Senior Customer Experience Associate - Longueuil, QC - 18.75 hrs/week

  • Longueuil, QC (5 miles from Brossard, QC)
  • 7 days ago
  • Longueuil, QC (5 miles from Brossard, QC)
  • 7 days ago

Wed love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience...

Customer Experience Associate - Solar Uniquartier, Brossard, QC (22.50 hours/week)

  • Brossard, QC
  • 8 days ago
  • Brossard, QC
  • 8 days ago

Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Brossard, QC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Brossard, QC offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Brossard, QC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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