Customer Service Jobs in Laval, QC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Sea Logistics Customer Care Representative - Import , Bilingual
- Montreal, QC (7 miles from Laval, QC)
- 6 days ago
- Montreal, QC (7 miles from Laval, QC)
- 6 days ago
Providing excellent customer service is essential in this position....
Customer Experience Associate - Laval (Duvernay) - 18.75 hours
- Laval, QC
- 8 days ago
- Laval, QC
- 8 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Experience Associate - Laval (Duvernay) - 15 hours
- Laval, QC
- 8 days ago
- Laval, QC
- 8 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Service Representative
- Montreal, QC (7 miles from Laval, QC)
- 14 days ago
- Montreal, QC (7 miles from Laval, QC)
- 14 days ago
Are you a people person and customer service focused? Do you want to work with a company that loves to promote from within? If this sounds like you, wed love to meet you!!...
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Customer Experience Associate - Chabanel West Branch, Montreal Qc (15h/week)
- Montreal, QC (7 miles from Laval, QC)
- 15 days ago
- Montreal, QC (7 miles from Laval, QC)
- 15 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
before dispatching drivers Open new accounts and service existing accounts Maintain a professional appearance and positive attitude Requirements Must have a positive attitude and customer service mindset...
Customer Experience Associate - Centropolis - 37.5 hours
- Laval, QC
- 28 days ago
- Laval, QC
- 28 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Experience Associate - Centropolis - 18.75 hours
- Laval, QC
- 29 days ago
- Laval, QC
- 29 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Experience Associate - Pierrefonds, Sources - 22.5h
- Montreal, QC (7 miles from Laval, QC)
- 30+ days ago
- Montreal, QC (7 miles from Laval, QC)
- 30+ days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
service experiences - Offer advice and guidance based on customer needs - Support customers throughout the claims process: from arranging towing and appraisals to explaining coverage - Cross-sell and...
Location: Laval, QC Job Title: Bilingual Customer Service Insurance Advisor Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada....
Customer Service Representative
- Anjou, QC (8 miles from Laval, QC)
- 45+ days ago
- Anjou, QC (8 miles from Laval, QC)
- 45+ days ago
Three+ years of experience in order entry and customer service in a manufacturing environment to include experience with customer relationships....
Customer Experience Associate, Full time (Future opportunities) - Laval & Ville Saint-Laurent
- Laval, QC
- 60+ days ago
- Laval, QC
- 60+ days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Experience Associate (Future opportunities) - South Shore & Surrounding Areas (Downtown)
- Brossard, QC (15 miles from Laval, QC)
- 90+ days ago
- Brossard, QC (15 miles from Laval, QC)
- 90+ days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Laval, QC
Highest Education Level
Customer Services in Laval, QC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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