Customer Service Jobs in Brighton, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative / Estimator
- Saturn Printing
- Livonia, MI (24 miles from Brighton, MI)
- 13 days ago
- Saturn Printing
- Livonia, MI (24 miles from Brighton, MI)
- 13 days ago
Are you a detail-oriented individual with a passion for providing exceptional customer service?...
Retail Service Representative (Service)- Detroit
- Livonia, MI (24 miles from Brighton, MI)
- 13 hours ago
- Livonia, MI (24 miles from Brighton, MI)
- 13 hours ago
May train others in office and customer service processes. May create purchase orders, process payments or process receipts....
Customer Service Representative (Travel Enthusiast) - On-Site
- Farmington Hills, MI (18 miles from Brighton, MI)
- 14 hours ago
- Farmington Hills, MI (18 miles from Brighton, MI)
- 14 hours ago
Job Title: Customer Service Representative (Travel Enthusiast) - On-Site Job Description The Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet...
Customer Service Representative
- Livonia, MI (24 miles from Brighton, MI)
- 1 day ago
- Livonia, MI (24 miles from Brighton, MI)
- 1 day ago
Responsible for assisting in the resolution of incoming customer service calls/emails by providing timely, accurate information to customers or resolving issues as appropriate within department guidelines...
Customer Service Representative
- Farmington Hills, MI (18 miles from Brighton, MI)
- 1 day ago
- Farmington Hills, MI (18 miles from Brighton, MI)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Ann Arbor, MI (21 miles from Brighton, MI)
- 2 days ago
- Ann Arbor, MI (21 miles from Brighton, MI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Novi, MI (13 miles from Brighton, MI)
- 3 days ago
- Novi, MI (13 miles from Brighton, MI)
- 3 days ago
At PTSolutions, we are looking to add to our growing team of Customer Service Representatives....
Customer Service Representative
- Novi, MI (13 miles from Brighton, MI)
- 5 days ago
- Novi, MI (13 miles from Brighton, MI)
- 5 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative
- Farmington Hills, MI (18 miles from Brighton, MI)
- 6 days ago
- Farmington Hills, MI (18 miles from Brighton, MI)
- 6 days ago
1+ years of customer service or post high school educational experience A passion and drive to explain, present, and honestly provide options to customers Ability to work specific schedule they are...
Retail Customer Service Associate
- Ann Arbor, MI (21 miles from Brighton, MI)
- 6 days ago
- Ann Arbor, MI (21 miles from Brighton, MI)
- 6 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Pharmacy Customer Service Associate
- Clarkston, MI (19 miles from Brighton, MI)
- 7 days ago
- Clarkston, MI (19 miles from Brighton, MI)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Novi, MI (13 miles from Brighton, MI)
- 8 days ago
- Novi, MI (13 miles from Brighton, MI)
- 8 days ago
Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....
Summer Temp - Branch Customer Service Representative
- Brighton, MI
- 8 days ago
- Brighton, MI
- 8 days ago
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
Customer Service Associate - Temporary
- Southfield, MI (24 miles from Brighton, MI)
- 8 days ago
- Southfield, MI (24 miles from Brighton, MI)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Chelsea, MI (22 miles from Brighton, MI)
- 10 days ago
- Chelsea, MI (22 miles from Brighton, MI)
- 10 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Demographic Data for Brighton, MI
Moving to Brighton, MI? Find some basic demographic data about Brighton, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Brighton, MI
Highest Education Level
Customer Services in Brighton, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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