Customer Service Jobs in Michigan
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative / Estimator
- Saturn Printing
- Livonia, MI
- 4 days ago
- Saturn Printing
- Livonia, MI
- 4 days ago
Are you a detail-oriented individual with a passion for providing exceptional customer service?...
We believe our customer service representatives are the heart of our business....
POSTED: March 19, 2025 POSITION: Customer Service Representative DEPARTMENT: Operations/Customer Service BASE RATE: $17.09 per hour, with potential for additional compensation based on qualifications...
Lead Retail Customer Service Associate
- Shelby Township, MI
- 10 hours ago
- Shelby Township, MI
- 10 hours ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Customer Service Representative Job Overview The CSR plays a key role in originating new deposit accounts and consumer loans....
service, meeting deadlines, and sales supportSupports Sales and/or Operations Manager as requested Compensation and Benefits: In compliance with all states and cities that require transparency of pay...
Amazon Locker Customer Service Associate
- West Bloomfield, MI
- 19 hours ago
- West Bloomfield, MI
- 19 hours ago
Amazon Locker+ Customer Service AssociateJob Overview You're on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Reuland Electric Customer Service Representative in Howell , Michigan Converses with customers and sales people on the phone or through correspondence....
and integrity instituting a highly responsive and unsurpassed level of customer service....
Thumb Bank & Trust Customer Service Representative I in Cass City , Michigan *SUMMARY: * The Customer Service Representative I is the face of Thumb Bank & Trust....
Demographic Data for Michigan
Moving to Michigan? Find some basic demographic data about Michigan below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Michigan
Highest Education Level
Customer Services in Michigan offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Forklift
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Decision Making
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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