Customer Service Jobs in Michigan
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative / Estimator
- Saturn Printing
- Livonia, MI
- 13 days ago
- Saturn Printing
- Livonia, MI
- 13 days ago
Are you a detail-oriented individual with a passion for providing exceptional customer service?...
Attention to detail, strong customer service skills, and the ability to provide compassionate and supportive responses while dealing with clients is a must....
Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors....
Customer Service & Retail Front Desk Associate - Store #328 - 1803 N Wayne Rd
- Westland, MI
- 3 hours ago
- Westland, MI
- 3 hours ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Cardinal Staffing is immediately hiring for a PART-TIME Customer Service Representative (Inside Sales) in Taylor, MI. 1st shift = 9:00AM - 2:00PM Monday -Friday Some overtime may be required if production...
Customer Service Associate Part Time Overnight
- Indian River, MI
- 6 hours ago
- Indian River, MI
- 6 hours ago
Role Responsibilities: As a Customer Service Associate, youre incharge of ensuring an exceptional customer experience....
Customer Service Associate Part Time with Deli - Seasonal
- Mancelona, MI
- 6 hours ago
- Mancelona, MI
- 6 hours ago
Role Responsibilities: As a Customer Service Associate, youre incharge of ensuring an exceptional customer experience....
Customer Service Associate Part Time - Seasonal
- Saint Ignace, MI
- 6 hours ago
- Saint Ignace, MI
- 6 hours ago
Role Responsibilities: As a Customer Service Associate, youre incharge of ensuring an exceptional customer experience....
Customer Service Representative For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices....
Part-Time Customer Service Representative (CSR)
- Kalamazoo, MI
- 11 hours ago
- Kalamazoo, MI
- 11 hours ago
Now Hiring: Part-Time Customer Service Representative (CSR) at VCA Oshtemo Animal Hospital! Do you love animals and people? Are you organized, empathetic, and a great communicator?...
Customer Service Representative Business Professional Warren, MI Contract Apr 29, 2025 Cadillac Universal Advisors The requirement will be onsite Tuesday-Thursday for training and Monday and Friday...
Customer Service Representative, Full or Part Time
- Ypsilanti, MI
- 13 hours ago
- Ypsilanti, MI
- 13 hours ago
Store 4706218: 528 Clark Rd, Ypsilanti, Michigan 48198 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Medical Equipment Customer Service Representative
- West Branch, MI
- 13 hours ago
- West Branch, MI
- 13 hours ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Demographic Data for Michigan
Moving to Michigan? Find some basic demographic data about Michigan below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Michigan
Highest Education Level
Customer Services in Michigan offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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