Customer Service Jobs in Michigan
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative / Estimator
- Saturn Printing
- Livonia, MI
- 13 days ago
- Saturn Printing
- Livonia, MI
- 13 days ago
Are you a detail-oriented individual with a passion for providing exceptional customer service?...
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
******5 Vacant Positions******: : This position serves as the primary customer contact in a service center environment of the Collection Services Bureau (CSB) utilizing knowledge base and case...
Role Responsibilities: As a Customer Service Associate, you're incharge of ensuring an exceptional customer experience....
Education and/or Experience + High school diploma or general education degree (GED). + 6 months of relevant customer service experience preferred....
Customer Service Representative, Life Contact Center
- Lansing, MI
- 17 hours ago
- Lansing, MI
- 17 hours ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkCustomer Service Representative, Specialized Services Bagster
- Lansing, MI
- 17 hours ago
- Lansing, MI
- 17 hours ago
They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....
Customer Service Representative - 1st Shift (Remote)
- Lansing, MI
- 17 hours ago
- Lansing, MI
- 17 hours ago
Schedule: 1st Shift: Mon - Fri, 7:30am - 4pm Pacific Time Overtime based on business needs What you will do: As a Customer Service Rep I, you will provide customer services relating to sales, sales...
Remote WorkQualifications High School Diploma or Equivalent; additional certification or relevant education is a plus. 2+ years of experience in customer service, sale support, order management, or administrative...
Senior Customer Service Representative - Corporate Filings
- Lansing, MI
- 18 hours ago
- Lansing, MI
- 18 hours ago
**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....
Customer Service Representative - Patient Registration
- Marquette, MI
- 20 hours ago
- Marquette, MI
- 20 hours ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Purpose: The Customer Service Representative (CSR) is responsible for a variety of office tasks necessary to provide medical services at WWFHC....
Part-Time Customer Success Representative (TEMPORARY ADMINISTRATIVE SPECIAL SERVICES)
- Detroit, MI
- 21 hours ago
- Detroit, MI
- 21 hours ago
Description Success Team Representative (Call Center Only) Are you a charismatic, friendly, problem-solving team player? If so, we have an ideal position for you within our Call Center. You will...
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Demographic Data for Michigan
Moving to Michigan? Find some basic demographic data about Michigan below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Michigan
Highest Education Level
Customer Services in Michigan offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Filing
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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