Customer Service Jobs in Springfield, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Ft Belvoir, VA (8 miles from Springfield, VA)
- 6 hours ago
- Ft Belvoir, VA (8 miles from Springfield, VA)
- 6 hours ago
Tyto Athene is searching for a Customer Service Representative to support our Fort Belvoir location....
Customer Service Representative (Part Time)
- Woodbridge, VA (11 miles from Springfield, VA)
- 10 hours ago
- Woodbridge, VA (11 miles from Springfield, VA)
- 10 hours ago
Join us and grow your career with our retail team as a Customer Service Representative....
Customer Service Representative
- Sterling, VA (16 miles from Springfield, VA)
- 21 hours ago
- Sterling, VA (16 miles from Springfield, VA)
- 21 hours ago
Customer Service Representative Drive Customer Success in Home Services!...
- Arlington, VA (11 miles from Springfield, VA)
- 21 hours ago
- Arlington, VA (11 miles from Springfield, VA)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Arlington, VA (11 miles from Springfield, VA)
- 1 day ago
- Arlington, VA (11 miles from Springfield, VA)
- 1 day ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Pharmacy Customer Service Associate
- Herndon, VA (14 miles from Springfield, VA)
- 1 day ago
- Herndon, VA (14 miles from Springfield, VA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Dumfries, VA (15 miles from Springfield, VA)
- 2 days ago
- Dumfries, VA (15 miles from Springfield, VA)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative Oldtown
- Alexandria, VA (11 miles from Springfield, VA)
- 3 days ago
- Alexandria, VA (11 miles from Springfield, VA)
- 3 days ago
un ***Customer Service Representative ***Oldtown*** (City Alexandria) 1-800-Plumber+Air of Alexandria image 1 of 1 N....
Customer Service Representative
- Fort Washington, MD (14 miles from Springfield, VA)
- 3 days ago
- Fort Washington, MD (14 miles from Springfield, VA)
- 3 days ago
Superb customer service skills and professionalism with a strong ability to diffuse customer concerns....
Customer Service Representative
- Washington, DC (14 miles from Springfield, VA)
- 3 days ago
- Washington, DC (14 miles from Springfield, VA)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Ashburn, VA (20 miles from Springfield, VA)
- 3 days ago
- Ashburn, VA (20 miles from Springfield, VA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - UniFirst
- Manassas, VA (11 miles from Springfield, VA)
- 4 days ago
- Manassas, VA (11 miles from Springfield, VA)
- 4 days ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Retail Customer Experience Associate, Tysons Corner Center - Full Time
- McLean, VA (11 miles from Springfield, VA)
- 4 days ago
- McLean, VA (11 miles from Springfield, VA)
- 4 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Representative
- Washington, DC (14 miles from Springfield, VA)
- 4 days ago
- Washington, DC (14 miles from Springfield, VA)
- 4 days ago
Apply Description John Marshall Bank has an immediate opening for a Customer Service Representative to join our team of qualified banking professionals at our Washington, D.C. Branch location....
Remote Customer Service Representative
- Arlington, VA (11 miles from Springfield, VA)
- 4 days ago
- Arlington, VA (11 miles from Springfield, VA)
- 4 days ago
We have multiple opportunities open for Work From Home Customer Service Representatives. Earn $19.00/hr, ($16.00/hr base plus bonuses) when youre hitting your sales goals....
Remote WorkDemographic Data for Springfield, VA
Moving to Springfield, VA? Find some basic demographic data about Springfield, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Springfield, VA
Highest Education Level
Customer Services in Springfield, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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