Customer Service Jobs in Springfield, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Reston, VA (12 miles from Springfield, VA)
- 4 days ago
- Reston, VA (12 miles from Springfield, VA)
- 4 days ago
Working knowledge of Microsoft Windows Support and customer service tools (e.g., ticketing or CRM systems)....
Customer Service Representative 12:30pm-9pm EST
- Washington, DC (14 miles from Springfield, VA)
- 1 hour ago
- Washington, DC (14 miles from Springfield, VA)
- 1 hour ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Tysons Jaguar Land Rover Customer Service Representative
- Vienna, VA (7 miles from Springfield, VA)
- 5 hours ago
- Vienna, VA (7 miles from Springfield, VA)
- 5 hours ago
Loaner Customer Care Representative Benefits: Starts $14-16/hr Up to $18/hr with the opportunity to increase rate on a merit based pay plan Customer Service oriented candidates encouraged to apply Ideal...
Customer Service Representative
- Alexandria, VA (11 miles from Springfield, VA)
- 5 hours ago
- Alexandria, VA (11 miles from Springfield, VA)
- 5 hours ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
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Customer Service Representative (Part Time)
- Woodbridge, VA (11 miles from Springfield, VA)
- 5 hours ago
- Woodbridge, VA (11 miles from Springfield, VA)
- 5 hours ago
Join us and grow your career with our retail team as a Customer Service Representative....
At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting...
Customer Service Representative
- Sterling, VA (16 miles from Springfield, VA)
- 9 hours ago
- Sterling, VA (16 miles from Springfield, VA)
- 9 hours ago
Service Experience: + Minimum of 1-2 years of experience in a customer service role, preferably in a call center or healthcare setting. + Strong Communication Skills: + Exceptional verbal and written...
Customer Service Representative
- Hyattsville, MD (20 miles from Springfield, VA)
- 16 hours ago
- Hyattsville, MD (20 miles from Springfield, VA)
- 16 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Waldorf, MD (24 miles from Springfield, VA)
- 16 hours ago
- Waldorf, MD (24 miles from Springfield, VA)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Pentagon City
- Arlington, VA (11 miles from Springfield, VA)
- 17 hours ago
- Arlington, VA (11 miles from Springfield, VA)
- 17 hours ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Customer Service Representative (Seasonal)
- Oxon Hill, MD (14 miles from Springfield, VA)
- 20 hours ago
- Oxon Hill, MD (14 miles from Springfield, VA)
- 20 hours ago
Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Customer Service Representative
- Oxon Hill, MD (14 miles from Springfield, VA)
- 1 day ago
- Oxon Hill, MD (14 miles from Springfield, VA)
- 1 day ago
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Retail Customer Service Associate
- Washington, DC (14 miles from Springfield, VA)
- 2 days ago
- Washington, DC (14 miles from Springfield, VA)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Sales Associate - Customer Service Representative
- Manassas, VA (11 miles from Springfield, VA)
- 2 days ago
- Manassas, VA (11 miles from Springfield, VA)
- 2 days ago
This customer service oriented position will pay $13.00 - $14.00 per hour (based on previous customer service experience) plus bonuses....
Future Opening: Marketing Assistance / Customer Service Representative
- Ashburn, VA (20 miles from Springfield, VA)
- 2 days ago
- Ashburn, VA (20 miles from Springfield, VA)
- 2 days ago
Job Title: Marketing Assistant/Customer Service Representative Job Description: We are seeking a motivated and customer-service-oriented Marketing Assistant/Customer Service Representative to work part-time...
Remote WorkDemographic Data for Springfield, VA
Moving to Springfield, VA? Find some basic demographic data about Springfield, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Springfield, VA
Highest Education Level
Customer Services in Springfield, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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