Customer Service Jobs in Virginia
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Multi-Color Corporation
- Chesapeake, VA
- 14 days ago
- Multi-Color Corporation
- Chesapeake, VA
- 14 days ago
Demonstrate World Class Customer Service by satisfactorily performing to the following Key Performance Indicators....
service....
Job Types: Full-time, Contract Shift: 10 hour shift 8 hour shift Day shift Evening shift Rotating shift Experience: Customer service: 1 year (Preferred) Work Location: In person...
- Glen Allen, VA
- 9 hours ago
- Glen Allen, VA
- 9 hours ago
BHE GT&S has an exciting opportunity as a Customer Service Representative 1, Customer Service Representative 2, or Senior Customer Service Representative at our Headquarters in Glen Allen, VA....
Customer Service Representative (Loan Consultant I)
- Winchester, VA
- 9 hours ago
- Winchester, VA
- 9 hours ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Service Center Springfield JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Position Overview: The Customer Service Representative is responsible for activities in the Welcome Center or Customer Service Office as the primary point of contact for all internal and external customer...
Key Accountabilities : Client Service - 50% Handles complex client issues while executing excellent customer service principles....
Sales/Customer Service Representative - Alexandria VA
- Alexandria, VA
- 21 hours ago
- Alexandria, VA
- 21 hours ago
What You'll Do: As a Sales/Customer Service Representative, you'll be the first point of contact for our future clients....
Position Summary: The Customer Service Representative will serve as a conduit for information between operations, sales, and the customer....
Customer Service Representative / Teller
- South Boston, VA
- 22 hours ago
- South Boston, VA
- 22 hours ago
We are seeking a Customer Service Representative/Teller (CSR/Teller) to join our team in South Boston, VA!...
Prior customer service experience....
Demographic Data for Virginia
Moving to Virginia? Find some basic demographic data about Virginia below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Virginia
Highest Education Level
Customer Services in Virginia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Forklift
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Decision Making
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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