Customer Service Jobs in Portsmouth, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Senior Customer Service Representative
- Norfolk, VA (5 miles from Portsmouth, VA)
- 30+ days ago
- Norfolk, VA (5 miles from Portsmouth, VA)
- 30+ days ago
Were looking for Customer Service Professionals for our Virginia Beach, VA office....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Virginia Beach, VA (21 miles from Portsmouth, VA)
- 14 hours ago
- Virginia Beach, VA (21 miles from Portsmouth, VA)
- 14 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative
- Chesapeake, VA (9 miles from Portsmouth, VA)
- 16 hours ago
- Chesapeake, VA (9 miles from Portsmouth, VA)
- 16 hours ago
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
Immediate Opening: Remote Customer Service Representative with Competitive Pay
- Virginia Beach, VA (21 miles from Portsmouth, VA)
- 1 day ago
- Virginia Beach, VA (21 miles from Portsmouth, VA)
- 1 day ago
We are on the lookout for enthusiastic individuals to join our remote customer service team....
Remote WorkCustomer Service Representative - PART TIME
- Virginia Beach, VA (21 miles from Portsmouth, VA)
- 1 day ago
- Virginia Beach, VA (21 miles from Portsmouth, VA)
- 1 day ago
We're looking for dedicated Customer Service Associates to join our remote team!...
Remote WorkCustomer Service Representative - Fully Remote
- Norfolk, VA (5 miles from Portsmouth, VA)
- 1 day ago
- Norfolk, VA (5 miles from Portsmouth, VA)
- 1 day ago
Customer Service Representative - Fully Remote Obligations And Also Obligations Work as very first factor of get in touch with to customer questions, providing thorough info on readily available services...
Remote WorkCustomer Service Representative (Loan Consultant II)
- Newport News, VA (17 miles from Portsmouth, VA)
- 1 day ago
- Newport News, VA (17 miles from Portsmouth, VA)
- 1 day ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative - State Farm Agent Team Member
- Hampton, VA (14 miles from Portsmouth, VA)
- 1 day ago
- Hampton, VA (14 miles from Portsmouth, VA)
- 1 day ago
Previous customer service experience is a plus but not required. Requirements: High school diploma or equivalent; college degree is a plus....
Customer Service Representative - State Farm Agent Team Member
- Chesapeake, VA (9 miles from Portsmouth, VA)
- 1 day ago
- Chesapeake, VA (9 miles from Portsmouth, VA)
- 1 day ago
Your attention to detail, customer service skills, and desire to help people make you an ideal fit....
- Suffolk, VA (11 miles from Portsmouth, VA)
- 2 days ago
- Suffolk, VA (11 miles from Portsmouth, VA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative / Entry Level
- Chesapeake, VA (9 miles from Portsmouth, VA)
- 3 days ago
- Chesapeake, VA (9 miles from Portsmouth, VA)
- 3 days ago
As a Customer Service Representative, you will be responsible for ensuring that each and every customer has an exceptional experience....
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Retail Customer Experience Associate, Greenbrier - Full Time
- Chesapeake, VA (9 miles from Portsmouth, VA)
- 6 days ago
- Chesapeake, VA (9 miles from Portsmouth, VA)
- 6 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
- Chesapeake, VA (9 miles from Portsmouth, VA)
- 6 days ago
- Chesapeake, VA (9 miles from Portsmouth, VA)
- 6 days ago
As the name suggests, your main priority is to provide great customer service....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Portsmouth, VA
Moving to Portsmouth, VA? Find some basic demographic data about Portsmouth, VA below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Portsmouth, VA
Highest Education Level
Customer Services in Portsmouth, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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