Customer Service Jobs in Oakton, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Washington, DC (15 miles from Oakton, VA)
- 10 hours ago
- Washington, DC (15 miles from Oakton, VA)
- 10 hours ago
Powered by JazzHR a job alert for this search Customer Service Representative Washington DC, MD, US...
Customer Service Representative
- Manassas Park, VA (11 miles from Oakton, VA)
- 1 day ago
- Manassas Park, VA (11 miles from Oakton, VA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Arlington, VA (12 miles from Oakton, VA)
- 1 day ago
- Arlington, VA (12 miles from Oakton, VA)
- 1 day ago
We are currently seeking an experienced customer-oriented professional to join our team as a Customer Service Representative....
Customer Service Representative
- Arlington, VA (12 miles from Oakton, VA)
- 1 day ago
- Arlington, VA (12 miles from Oakton, VA)
- 1 day ago
The Arlington County Department of Parks and Recreation is seeking multiple Customer Service Representatives (CSR) to provide customer and facility support at Long Bridge Aquatics & Fitness Center,...
- Washington, DC (15 miles from Oakton, VA)
- 2 days ago
- Washington, DC (15 miles from Oakton, VA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Leesburg, VA (18 miles from Oakton, VA)
- 2 days ago
- Leesburg, VA (18 miles from Oakton, VA)
- 2 days ago
Client Service Representative (CSR) Join a Purpose-Driven, Pet-Loving Team!** **Location: Leesburg, VA (located within The LifeCentre)** Do you love animals and people? Do you thrive in a...
Customer Service Representative
- Manassas, VA (12 miles from Oakton, VA)
- 2 days ago
- Manassas, VA (12 miles from Oakton, VA)
- 2 days ago
Work with customer service supervisor to ensure proper customer service is being delivered. Compile various reports. Focus on Customer Satisfaction. Other duties as assigned....
Customer Service Representative
- Herndon, VA (6 miles from Oakton, VA)
- 3 days ago
- Herndon, VA (6 miles from Oakton, VA)
- 3 days ago
Handle member customer service needs while meeting key performance metrics, including call handle time, call quality, and after call work Accurately and efficiently process a variety of transactions...
Customer Service Representative
- Landover, MD (23 miles from Oakton, VA)
- 3 days ago
- Landover, MD (23 miles from Oakton, VA)
- 3 days ago
Customer Service Representative Johnson Truck Center Landover, MD $60,000+ Johnson Truck Center, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our location...
Showroom Customer Service Representative
- Chantilly, VA (6 miles from Oakton, VA)
- 4 days ago
- Chantilly, VA (6 miles from Oakton, VA)
- 4 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)
- Alexandria, VA (15 miles from Oakton, VA)
- 4 days ago
- Alexandria, VA (15 miles from Oakton, VA)
- 4 days ago
Build lasting relationships by exemplifying our exceptionally brilliant customer service philosophy in every interaction....
- Washington, DC (15 miles from Oakton, VA)
- 4 days ago
- Washington, DC (15 miles from Oakton, VA)
- 4 days ago
Takes incoming sales order or general customer service inquiry phone calls from independent and local NAPA stores....
Retail Customer Service Supervisor
- Germantown, MD (17 miles from Oakton, VA)
- 4 days ago
- Germantown, MD (17 miles from Oakton, VA)
- 4 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Veterinary Receptionist / Client Service Representative (Full Time)
- Gaithersburg, MD (18 miles from Oakton, VA)
- 4 days ago
- Gaithersburg, MD (18 miles from Oakton, VA)
- 4 days ago
service, i.e. veterinary, restaurant, retail, or service business Candidate must have a high school diploma or equivalent....
- Adelphi, MD (20 miles from Oakton, VA)
- 4 days ago
- Adelphi, MD (20 miles from Oakton, VA)
- 4 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Demographic Data for Oakton, VA
Moving to Oakton, VA? Find some basic demographic data about Oakton, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Oakton, VA
Highest Education Level
Customer Services in Oakton, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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