Customer Service Jobs in Glen Allen, VA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 36 Jobs

Customer Service Associate

  • Richmond, VA (5 miles from Glen Allen, VA)
  • 1 day ago
  • Richmond, VA (5 miles from Glen Allen, VA)
  • 1 day ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Representative

  • Richmond, VA (6 miles from Glen Allen, VA)
  • 1 day ago
  • Richmond, VA (6 miles from Glen Allen, VA)
  • 1 day ago

Manages open cases in Customer Service software and completing appropriate follow-up procedures to ensure 100% resolution....

Customer Service Agent 4 day work week

  • Richmond, VA (6 miles from Glen Allen, VA)
  • 3 days ago
  • Richmond, VA (6 miles from Glen Allen, VA)
  • 3 days ago

RemX has an immediate opening for Customer Service Specialist. This is a great opportunity to work for a leading freight forwarder located in Richmond, VA....

Spanish Bilingual Remote Customer Service Representative

  • Richmond, VA (6 miles from Glen Allen, VA)
  • 4 days ago
  • Richmond, VA (6 miles from Glen Allen, VA)
  • 4 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Remote Customer Service Representative

  • Richmond, VA (6 miles from Glen Allen, VA)
  • 4 days ago
  • Richmond, VA (6 miles from Glen Allen, VA)
  • 4 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Agent 1st shift

  • Richmond, VA (6 miles from Glen Allen, VA)
  • 4 days ago
  • Richmond, VA (6 miles from Glen Allen, VA)
  • 4 days ago

RemX has an immediate opening for Customer Service Specialist. This is a great opportunity to work for a leading freight forwarder located in Richmond, VA....

Customer Service Representative Richmond

  • Richmond, VA (6 miles from Glen Allen, VA)
  • 8 days ago
  • Richmond, VA (6 miles from Glen Allen, VA)
  • 8 days ago

service....

Customer Service Representative

  • Henrico, VA (6 miles from Glen Allen, VA)
  • 8 days ago
  • Henrico, VA (6 miles from Glen Allen, VA)
  • 8 days ago

We are looking a part-time Weekend Customer Service Representative at our Short Pump store....

Customer Service Representative

  • Ashland, VA (6 miles from Glen Allen, VA)
  • 9 days ago
  • Ashland, VA (6 miles from Glen Allen, VA)
  • 9 days ago

Customer Service Representative Western Branch Diesel Richmond, VA $50,000+ Western Branch Diesel, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our location...

Customer Relations Specialist

  • Glen Allen, VA
  • 9 days ago
  • Glen Allen, VA
  • 9 days ago

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Customer Service Associate - Temporary

  • North Chesterfield, VA (11 miles from Glen Allen, VA)
  • 9 days ago
  • North Chesterfield, VA (11 miles from Glen Allen, VA)
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Richmond, VA (6 miles from Glen Allen, VA)
  • 10 days ago
  • Richmond, VA (6 miles from Glen Allen, VA)
  • 10 days ago

Primary Job Location: Richmond District Additional Locations (if applicable): Job Title: Customer Service Representative I Company: Agiliti Location City: Richmond Location State: Virginia...

Customer Service Representative Associate

  • Midlothian, VA (18 miles from Glen Allen, VA)
  • 10 days ago
  • Midlothian, VA (18 miles from Glen Allen, VA)
  • 10 days ago

The Customer Service Representative Associate will provide outstanding administrative and clerical support to the PRA Operations, Service and Account Management Teams, gaining an in-depth knowledge...

Customer Service Representative

  • Henrico, VA (2 miles from Glen Allen, VA)
  • 13 days ago
  • Henrico, VA (2 miles from Glen Allen, VA)
  • 13 days ago

The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....

Customer Service Representative

  • Henrico, VA (13 miles from Glen Allen, VA)
  • 14 days ago
  • Henrico, VA (13 miles from Glen Allen, VA)
  • 14 days ago

The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....

Demographic Data for Glen Allen, VA

Moving to Glen Allen, VA? Find some basic demographic data about Glen Allen, VA below.


Local
National
78,537
2,268
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Glen Allen, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Glen Allen, VA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Glen Allen, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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