Customer Service Jobs in Glen Allen, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Richmond, VA (6 miles from Glen Allen, VA)
- 9 hours ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 9 hours ago
JOB SUMMARY: The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
Customer Service Representative/Dispatcher
- Richmond, VA (6 miles from Glen Allen, VA)
- 1 day ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 1 day ago
Titan Virginia Ready Mix has an immediate opening for a Dispatcher/Customer Service Representative in Richmond, VA. This is a salaried non-exempt position reporting to the Dispatch Manager....
Customer Service Representative
- Richmond, VA (6 miles from Glen Allen, VA)
- 3 days ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 3 days ago
The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....
Pharmacy Customer Service Associate
- Midlothian, VA (18 miles from Glen Allen, VA)
- 3 days ago
- Midlothian, VA (18 miles from Glen Allen, VA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Senior Customer Service Representative
- Chesterfield, VA (18 miles from Glen Allen, VA)
- 3 days ago
- Chesterfield, VA (18 miles from Glen Allen, VA)
- 3 days ago
Working knowledge of the principles and practices of customer service and standard office practices and procedures....
Byram Healthcare Customer Service Representative
- Richmond, VA (6 miles from Glen Allen, VA)
- 4 days ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 4 days ago
We operate within distribution, production, customer service, and sales facilities located across the Asia Pacific region, Europe, Latin America and North America....
Retail Customer Service Associate
- Richmond, VA (6 miles from Glen Allen, VA)
- 5 days ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 5 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative for Glass Shop - Full Time CSR
- Richmond, VA (6 miles from Glen Allen, VA)
- 6 days ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 6 days ago
Ace Glass Inc. is hiring for a customer service representative. Seeking someone with prior glass experience, or being familiar with vehicle year, makes, and models is a plus. Full time position....
Customer Service Representative
- Richmond, VA (6 miles from Glen Allen, VA)
- 6 days ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 6 days ago
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:. 5 Years of Customer Service Experience Microsoft Excel Proficiency...
Customer Service Agent - Return Lane
- Rich Int Ap, VA (15 miles from Glen Allen, VA)
- 7 days ago
- Rich Int Ap, VA (15 miles from Glen Allen, VA)
- 7 days ago
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Service Agent working in the Return Lane.This position is responsible for providing superior, friendly, efficient...
Bilingual Spanish Customer Service Representative - Remote
- Richmond, VA (6 miles from Glen Allen, VA)
- 7 days ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 7 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkHVAC Customer Service Representative (Onsite)
- Rockville, VA (11 miles from Glen Allen, VA)
- 7 days ago
- Rockville, VA (11 miles from Glen Allen, VA)
- 7 days ago
Work with CRC to schedule customer service requests, from initiation to service completion, and maximize technical resource productivity and profitability by efficiently scheduling and dispatching Technicians...
- Richmond, VA (11 miles from Glen Allen, VA)
- 8 days ago
- Richmond, VA (11 miles from Glen Allen, VA)
- 8 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
- Midlothian, VA (18 miles from Glen Allen, VA)
- 9 days ago
- Midlothian, VA (18 miles from Glen Allen, VA)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Supervisor
- Midlothian, VA (18 miles from Glen Allen, VA)
- 9 days ago
- Midlothian, VA (18 miles from Glen Allen, VA)
- 9 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Demographic Data for Glen Allen, VA
Moving to Glen Allen, VA? Find some basic demographic data about Glen Allen, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Glen Allen, VA
Highest Education Level
Customer Services in Glen Allen, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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