Customer Service Jobs in Glen Allen, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Richmond, VA (5 miles from Glen Allen, VA)
- 1 day ago
- Richmond, VA (5 miles from Glen Allen, VA)
- 1 day ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Service Representative
- Richmond, VA (6 miles from Glen Allen, VA)
- 1 day ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 1 day ago
Manages open cases in Customer Service software and completing appropriate follow-up procedures to ensure 100% resolution....
Customer Service Agent 4 day work week
- Richmond, VA (6 miles from Glen Allen, VA)
- 3 days ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 3 days ago
RemX has an immediate opening for Customer Service Specialist. This is a great opportunity to work for a leading freight forwarder located in Richmond, VA....
Spanish Bilingual Remote Customer Service Representative
- Richmond, VA (6 miles from Glen Allen, VA)
- 4 days ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 4 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkRemote Customer Service Representative
- Richmond, VA (6 miles from Glen Allen, VA)
- 4 days ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 4 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Agent 1st shift
- Richmond, VA (6 miles from Glen Allen, VA)
- 4 days ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 4 days ago
RemX has an immediate opening for Customer Service Specialist. This is a great opportunity to work for a leading freight forwarder located in Richmond, VA....
Customer Service Representative Richmond
- Richmond, VA (6 miles from Glen Allen, VA)
- 8 days ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 8 days ago
service....
Customer Service Representative
- Henrico, VA (6 miles from Glen Allen, VA)
- 8 days ago
- Henrico, VA (6 miles from Glen Allen, VA)
- 8 days ago
We are looking a part-time Weekend Customer Service Representative at our Short Pump store....
Customer Service Representative
- Ashland, VA (6 miles from Glen Allen, VA)
- 9 days ago
- Ashland, VA (6 miles from Glen Allen, VA)
- 9 days ago
Customer Service Representative Western Branch Diesel Richmond, VA $50,000+ Western Branch Diesel, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our location...
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Associate - Temporary
- North Chesterfield, VA (11 miles from Glen Allen, VA)
- 9 days ago
- North Chesterfield, VA (11 miles from Glen Allen, VA)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Richmond, VA (6 miles from Glen Allen, VA)
- 10 days ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 10 days ago
Primary Job Location: Richmond District Additional Locations (if applicable): Job Title: Customer Service Representative I Company: Agiliti Location City: Richmond Location State: Virginia...
Customer Service Representative Associate
- Midlothian, VA (18 miles from Glen Allen, VA)
- 10 days ago
- Midlothian, VA (18 miles from Glen Allen, VA)
- 10 days ago
The Customer Service Representative Associate will provide outstanding administrative and clerical support to the PRA Operations, Service and Account Management Teams, gaining an in-depth knowledge...
Customer Service Representative
- Henrico, VA (2 miles from Glen Allen, VA)
- 13 days ago
- Henrico, VA (2 miles from Glen Allen, VA)
- 13 days ago
The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
Customer Service Representative
- Henrico, VA (13 miles from Glen Allen, VA)
- 14 days ago
- Henrico, VA (13 miles from Glen Allen, VA)
- 14 days ago
The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
Demographic Data for Glen Allen, VA
Moving to Glen Allen, VA? Find some basic demographic data about Glen Allen, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Glen Allen, VA
Highest Education Level
Customer Services in Glen Allen, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »