Customer Service Jobs in Gainesville, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Chantilly, VA (11 miles from Gainesville, VA)
- 3 hours ago
- Chantilly, VA (11 miles from Gainesville, VA)
- 3 hours ago
Summary The Client Service Representative II is responsible and accountable for receiving, processing, labeling, distributing samples and tracking them as required. Completing order forms,...
Loss Prevention Customer Service Associate II
- Vienna, VA (22 miles from Gainesville, VA)
- 14 hours ago
- Vienna, VA (22 miles from Gainesville, VA)
- 14 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- Bristow, VA (7 miles from Gainesville, VA)
- 15 hours ago
- Bristow, VA (7 miles from Gainesville, VA)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Bristow, VA (7 miles from Gainesville, VA)
- 15 hours ago
- Bristow, VA (7 miles from Gainesville, VA)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer service representative for manufacturer of hard scape for international company....
- Chantilly, VA (11 miles from Gainesville, VA)
- 2 days ago
- Chantilly, VA (11 miles from Gainesville, VA)
- 2 days ago
Job Functions, Duties, Responsibilities and Position Qualifications: We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are...
Customer Service Representative - Onsite
- North Springfield, VA (22 miles from Gainesville, VA)
- 2 days ago
- North Springfield, VA (22 miles from Gainesville, VA)
- 2 days ago
Overview The Squires Group seeking a highly motivated and detail-oriented Customer Service Representative to provide front-line support to utility customers through in-person, phone, and email interactions...
Customer Service Representative
- Sterling, VA (17 miles from Gainesville, VA)
- 3 days ago
- Sterling, VA (17 miles from Gainesville, VA)
- 3 days ago
Customer Service Representative 3.3 3.3 out of 5 stars Customer Service Representative Conestoga is seeking a Customer Service Representative for our Sterling, VA showroom....
Customer Service Representative
- Lorton, VA (24 miles from Gainesville, VA)
- 4 days ago
- Lorton, VA (24 miles from Gainesville, VA)
- 4 days ago
Schedule: Monday-Friday 8am-5pm Pay rate: $24/hour with weekly pay on Fridays A Customer Service Representatives primary duty is to answer the phone and support customers....
Veterinary Client Service Representative
- Leesburg, VA (16 miles from Gainesville, VA)
- 4 days ago
- Leesburg, VA (16 miles from Gainesville, VA)
- 4 days ago
Veterinary Client Service Representative Full-Time Leesburg, VA Leesburg Veterinary Hospital is looking for a client service representative to join our team as part of the Thrive Pet Healthcare...
Customer Service Representative
- Fairfax, VA (11 miles from Gainesville, VA)
- 4 days ago
- Fairfax, VA (11 miles from Gainesville, VA)
- 4 days ago
Customer Service Representative Fully Telework **US Citizenship Required** We are looking for a seasoned Customer Service Representative to join our team working in a fully remote capacity....
Remote WorkCustomer Service Associate - Temporary
- Leesburg, VA (16 miles from Gainesville, VA)
- 6 days ago
- Leesburg, VA (16 miles from Gainesville, VA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative - Floater (West Springfield Branch)
- Springfield, VA (19 miles from Gainesville, VA)
- 7 days ago
- Springfield, VA (19 miles from Gainesville, VA)
- 7 days ago
One (1) or more years of experience in a client service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent...
Customer Service Representative
- Springfield, VA (19 miles from Gainesville, VA)
- 10 days ago
- Springfield, VA (19 miles from Gainesville, VA)
- 10 days ago
At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting...
Customer Service Representative
- Chantilly, VA (11 miles from Gainesville, VA)
- 10 days ago
- Chantilly, VA (11 miles from Gainesville, VA)
- 10 days ago
Service Center Chantilly JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Demographic Data for Gainesville, VA
Moving to Gainesville, VA? Find some basic demographic data about Gainesville, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Gainesville, VA
Highest Education Level
Customer Services in Gainesville, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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