Customer Service Jobs in Gainesville, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Reston, VA (18 miles from Gainesville, VA)
- 8 days ago
- Reston, VA (18 miles from Gainesville, VA)
- 8 days ago
Working knowledge of Microsoft Windows Support and customer service tools (e.g., ticketing or CRM systems)....
- Vienna, VA (22 miles from Gainesville, VA)
- 5 hours ago
- Vienna, VA (22 miles from Gainesville, VA)
- 5 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Retail Customer Service Supervisor
- Manassas, VA (8 miles from Gainesville, VA)
- 18 hours ago
- Manassas, VA (8 miles from Gainesville, VA)
- 18 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
- Herndon, VA (17 miles from Gainesville, VA)
- 1 day ago
- Herndon, VA (17 miles from Gainesville, VA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Automotive Customer Service Representative
- Sterling, VA (17 miles from Gainesville, VA)
- 3 days ago
- Sterling, VA (17 miles from Gainesville, VA)
- 3 days ago
Automotive Customer Service Advisor - starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary!...
Customer Service Representative (Loan Consultant II)
- Leesburg, VA (16 miles from Gainesville, VA)
- 3 days ago
- Leesburg, VA (16 miles from Gainesville, VA)
- 3 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Tysons Jaguar Land Rover Customer Service Representative
- Vienna, VA (22 miles from Gainesville, VA)
- 3 days ago
- Vienna, VA (22 miles from Gainesville, VA)
- 3 days ago
Loaner Customer Care Representative Benefits: Starts $14-16/hr Up to $18/hr with the opportunity to increase rate on a merit based pay plan Customer Service oriented candidates encouraged to apply Ideal...
Customer Service Representative (Part Time)
- Woodbridge, VA (23 miles from Gainesville, VA)
- 3 days ago
- Woodbridge, VA (23 miles from Gainesville, VA)
- 3 days ago
Join us and grow your career with our retail team as a Customer Service Representative....
Customer Service Representative
- Springfield, VA (19 miles from Gainesville, VA)
- 3 days ago
- Springfield, VA (19 miles from Gainesville, VA)
- 3 days ago
At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting...
Sales Associate - Customer Service Representative
- Manassas, VA (8 miles from Gainesville, VA)
- 5 days ago
- Manassas, VA (8 miles from Gainesville, VA)
- 5 days ago
This customer service oriented position will pay $13.00 - $14.00 per hour (based on previous customer service experience) plus bonuses....
Customer Service Representative
- Woodbridge, VA (23 miles from Gainesville, VA)
- 7 days ago
- Woodbridge, VA (23 miles from Gainesville, VA)
- 7 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Sales & Customer Service Associate
- Fairfax, VA (11 miles from Gainesville, VA)
- 9 days ago
- Fairfax, VA (11 miles from Gainesville, VA)
- 9 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
- Fairfax, VA (11 miles from Gainesville, VA)
- 9 days ago
- Fairfax, VA (11 miles from Gainesville, VA)
- 9 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative
- Chantilly, VA (11 miles from Gainesville, VA)
- 10 days ago
- Chantilly, VA (11 miles from Gainesville, VA)
- 10 days ago
Working knowledge of Microsoft Windows Support and customer service tools (e.g., ticketing or CRM systems)....
Delivery Driver And Customer Service Associate
- Manassas, VA (8 miles from Gainesville, VA)
- 11 days ago
- Manassas, VA (8 miles from Gainesville, VA)
- 11 days ago
safety and DOT regulations are followed.Loading/Unloading: Efficiently load and unload products, verifying order accuracy both before and after deliveries.Route Management: Follow designated delivery routes...
Demographic Data for Gainesville, VA
Moving to Gainesville, VA? Find some basic demographic data about Gainesville, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Gainesville, VA
Highest Education Level
Customer Services in Gainesville, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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