Customer Service Jobs in Gainesville, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Automotive Customer Service Representative
- Centreville, VA (9 miles from Gainesville, VA)
- 14 hours ago
- Centreville, VA (9 miles from Gainesville, VA)
- 14 hours ago
Automotive Customer Service Advisor - starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary!...
Customer Service Agent George Mason University
- Manassas, VA (8 miles from Gainesville, VA)
- 18 hours ago
- Manassas, VA (8 miles from Gainesville, VA)
- 18 hours ago
About the Position: Customer Service Agents (CSAs) comprise the nucleus of the Freedom Center?s Customer Service Department - more commonly called the front desk....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Reston, VA (18 miles from Gainesville, VA)
- 1 day ago
- Reston, VA (18 miles from Gainesville, VA)
- 1 day ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative
- Leesburg, VA (16 miles from Gainesville, VA)
- 1 day ago
- Leesburg, VA (16 miles from Gainesville, VA)
- 1 day ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
- Woodbridge, VA (23 miles from Gainesville, VA)
- 2 days ago
- Woodbridge, VA (23 miles from Gainesville, VA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Woodbridge, VA (23 miles from Gainesville, VA)
- 2 days ago
- Woodbridge, VA (23 miles from Gainesville, VA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Leesburg, VA (16 miles from Gainesville, VA)
- 2 days ago
- Leesburg, VA (16 miles from Gainesville, VA)
- 2 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Serve as primary customer service provider at the front end and liaison between customers and management....
- Chantilly, VA (8 miles from Gainesville, VA)
- 3 days ago
- Chantilly, VA (8 miles from Gainesville, VA)
- 3 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative (Loan Consultant I)
- Manassas, VA (8 miles from Gainesville, VA)
- 4 days ago
- Manassas, VA (8 miles from Gainesville, VA)
- 4 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
- Fairfax, VA (11 miles from Gainesville, VA)
- 4 days ago
- Fairfax, VA (11 miles from Gainesville, VA)
- 4 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Customer Service Representative (Loan Consultant I)
- Manassas, VA (8 miles from Gainesville, VA)
- 6 days ago
- Manassas, VA (8 miles from Gainesville, VA)
- 6 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative
- Manassas, VA (8 miles from Gainesville, VA)
- 7 days ago
- Manassas, VA (8 miles from Gainesville, VA)
- 7 days ago
Job Duties: Provide unmatched customer service. Ensure the service department provides exceptional customer service through inventive problem solving and clear communication with our customers....
Sales & Customer Service Associate
- Reston, VA (18 miles from Gainesville, VA)
- 7 days ago
- Reston, VA (18 miles from Gainesville, VA)
- 7 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Retail Customer Experience Associate, Springfield - Full Time
- Springfield, VA (19 miles from Gainesville, VA)
- 8 days ago
- Springfield, VA (19 miles from Gainesville, VA)
- 8 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Demographic Data for Gainesville, VA
Moving to Gainesville, VA? Find some basic demographic data about Gainesville, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Gainesville, VA
Highest Education Level
Customer Services in Gainesville, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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