Customer Service Jobs in Falls Church, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Reston, VA (12 miles from Falls Church, VA)
- 8 days ago
- Reston, VA (12 miles from Falls Church, VA)
- 8 days ago
Working knowledge of Microsoft Windows Support and customer service tools (e.g., ticketing or CRM systems)....
- Washington, DC (6 miles from Falls Church, VA)
- moments ago
- Washington, DC (6 miles from Falls Church, VA)
- moments ago
Familiarity with customer service ticketing systems like Zendesk or similar tools....
Remote WorkVeterinary Client Service Representative
- Bowie, MD (23 miles from Falls Church, VA)
- 2 hours ago
- Bowie, MD (23 miles from Falls Church, VA)
- 2 hours ago
Dogs & Cats ER & Specialty in Bowie, MD is hiring a full- time Client Service Representative to join our outstanding team! This position is to join our overnight team! About us Step into an...
- Alexandria, VA (5 miles from Falls Church, VA)
- 10 hours ago
- Alexandria, VA (5 miles from Falls Church, VA)
- 10 hours ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Associate- Overnight Shift
- National Harbor, MD (9 miles from Falls Church, VA)
- 19 hours ago
- National Harbor, MD (9 miles from Falls Church, VA)
- 19 hours ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
- Gaithersburg, MD (18 miles from Falls Church, VA)
- 19 hours ago
- Gaithersburg, MD (18 miles from Falls Church, VA)
- 19 hours ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
- Camp Springs, MD (13 miles from Falls Church, VA)
- 19 hours ago
- Camp Springs, MD (13 miles from Falls Church, VA)
- 19 hours ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Customer Service Representative
- Mount Rainier, MD (11 miles from Falls Church, VA)
- 20 hours ago
- Mount Rainier, MD (11 miles from Falls Church, VA)
- 20 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Hyattsville, MD (12 miles from Falls Church, VA)
- 20 hours ago
- Hyattsville, MD (12 miles from Falls Church, VA)
- 20 hours ago
Systems Integration, Inc. is hiring**Customer Service Representatives for the Maryland Department of Human Resources call center located in Owings Mills, MD....
Pharmacy Customer Service Associate
- Potomac, MD (12 miles from Falls Church, VA)
- 20 hours ago
- Potomac, MD (12 miles from Falls Church, VA)
- 20 hours ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
- Vienna, VA (4 miles from Falls Church, VA)
- 21 hours ago
- Vienna, VA (4 miles from Falls Church, VA)
- 21 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Service Representative
- Washington, DC (6 miles from Falls Church, VA)
- 1 day ago
- Washington, DC (6 miles from Falls Church, VA)
- 1 day ago
Description: Our client is seeking a Temporary Customer Service Representative for a contract-to-hire role....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Washington, DC (6 miles from Falls Church, VA)
- 1 day ago
- Washington, DC (6 miles from Falls Church, VA)
- 1 day ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Retail Customer Service Supervisor
- Manassas, VA (19 miles from Falls Church, VA)
- 1 day ago
- Manassas, VA (19 miles from Falls Church, VA)
- 1 day ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
- Herndon, VA (14 miles from Falls Church, VA)
- 1 day ago
- Herndon, VA (14 miles from Falls Church, VA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Falls Church, VA
Moving to Falls Church, VA? Find some basic demographic data about Falls Church, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Falls Church, VA
Highest Education Level
Customer Services in Falls Church, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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