Customer Service Jobs in Ashland, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative Healthcare
- Richmond, VA (12 miles from Ashland, VA)
- 21 hours ago
- Richmond, VA (12 miles from Ashland, VA)
- 21 hours ago
Customer Service Representative Healthcare Location: On-site in Chester, VA Hourly Base Pay: $15.82/hr. plus $1,000+ in potential bonuses!...
Customer Service Representative - 2nd Shift
- Richmond, VA (12 miles from Ashland, VA)
- 18 hours ago
- Richmond, VA (12 miles from Ashland, VA)
- 18 hours ago
As the Customer Service Representative, you will be responsible for maintaining workflow by assisting managers and supervisors with the coordination of warehouse duties, including inventory, creating...
Customer Service Representative I
- Glen Allen, VA (6 miles from Ashland, VA)
- 19 hours ago
- Glen Allen, VA (6 miles from Ashland, VA)
- 19 hours ago
The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines...
Remote Work- Henrico, VA (17 miles from Ashland, VA)
- 21 hours ago
- Henrico, VA (17 miles from Ashland, VA)
- 21 hours ago
As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers....
Pharmacy Customer Service Associate
- Chesterfield, VA (24 miles from Ashland, VA)
- 1 day ago
- Chesterfield, VA (24 miles from Ashland, VA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Midlothian, VA (23 miles from Ashland, VA)
- 1 day ago
- Midlothian, VA (23 miles from Ashland, VA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative for Glass Shop - Full Time CSR
- Richmond, VA (12 miles from Ashland, VA)
- 2 days ago
- Richmond, VA (12 miles from Ashland, VA)
- 2 days ago
Ace Glass Inc. is hiring for a customer service representative. Seeking someone with prior glass experience, or being familiar with vehicle year, makes, and models is a plus. Full time position....
- North Chesterfield, VA (17 miles from Ashland, VA)
- 3 days ago
- North Chesterfield, VA (17 miles from Ashland, VA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Chesterfield, VA (24 miles from Ashland, VA)
- 4 days ago
- Chesterfield, VA (24 miles from Ashland, VA)
- 4 days ago
Minimum Qualifications High school diploma or GED; one year of customer service experience; or an equivalent combination of training and experience....
Retail Customer Service Associate
- Richmond, VA (12 miles from Ashland, VA)
- 4 days ago
- Richmond, VA (12 miles from Ashland, VA)
- 4 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Richmond, VA (12 miles from Ashland, VA)
- 4 days ago
- Richmond, VA (12 miles from Ashland, VA)
- 4 days ago
Customer Service Representative Third Party CS richmond, VA, US 5 days ago Quick Job type Full-time Quick Job description Description The customer service representative will be responsible for answering...
Remote Work- Richmond, VA (12 miles from Ashland, VA)
- 4 days ago
- Richmond, VA (12 miles from Ashland, VA)
- 4 days ago
HIRING IMMEDIATELY - SERIOUS INQUIRIES ONLY This Customer Service position is looking for a skilled problem solver to join our team as a Wellness Associate....
Customer Service Representative
- Richmond, VA (12 miles from Ashland, VA)
- 7 days ago
- Richmond, VA (12 miles from Ashland, VA)
- 7 days ago
**Position Summary** Customer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone, internet or...
Customer Service Representative
- Richmond, VA (12 miles from Ashland, VA)
- 7 days ago
- Richmond, VA (12 miles from Ashland, VA)
- 7 days ago
Now Hiring: Remote Customer Service Representative Location: 100% Remote (Work from the comfort of your home!)...
Remote WorkJunior Customer Service Representative
- Chesterfield, VA (24 miles from Ashland, VA)
- 7 days ago
- Chesterfield, VA (24 miles from Ashland, VA)
- 7 days ago
Candidate must have excellent organizational, oral/written communication, strong customer service, professional and interpersonal skills necessary to work in a team setting....
Demographic Data for Ashland, VA
Moving to Ashland, VA? Find some basic demographic data about Ashland, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Ashland, VA
Highest Education Level
Customer Services in Ashland, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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