Customer Service Jobs in Ashburn, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (TS/SCI with Poly Clearance Required)
- Chantilly, VA (11 miles from Ashburn, VA)
- 6 hours ago
- Chantilly, VA (11 miles from Ashburn, VA)
- 6 hours ago
Scope This position serves as an entry level customer service representative within the CSC....
Automotive Customer Service Representative
- Centreville, VA (12 miles from Ashburn, VA)
- 23 hours ago
- Centreville, VA (12 miles from Ashburn, VA)
- 23 hours ago
Automotive Customer Service Advisor - starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary!...
Customer Service Agent George Mason University
- Manassas, VA (19 miles from Ashburn, VA)
- 1 day ago
- Manassas, VA (19 miles from Ashburn, VA)
- 1 day ago
About the Position: Customer Service Agents (CSAs) comprise the nucleus of the Freedom Center?s Customer Service Department - more commonly called the front desk....
- Arlington, VA (23 miles from Ashburn, VA)
- 1 day ago
- Arlington, VA (23 miles from Ashburn, VA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Reston, VA (9 miles from Ashburn, VA)
- 1 day ago
- Reston, VA (9 miles from Ashburn, VA)
- 1 day ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Retail Customer Experience Associate, Pentagon City - Full Time
- Arlington, VA (23 miles from Ashburn, VA)
- 1 day ago
- Arlington, VA (23 miles from Ashburn, VA)
- 1 day ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Representative
- Leesburg, VA (6 miles from Ashburn, VA)
- 1 day ago
- Leesburg, VA (6 miles from Ashburn, VA)
- 1 day ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
- Arlington, VA (23 miles from Ashburn, VA)
- 2 days ago
- Arlington, VA (23 miles from Ashburn, VA)
- 2 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Associate - Temporary
- Leesburg, VA (6 miles from Ashburn, VA)
- 2 days ago
- Leesburg, VA (6 miles from Ashburn, VA)
- 2 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Retail Customer Service Specialist
- Gainesville, VA (17 miles from Ashburn, VA)
- 3 days ago
- Gainesville, VA (17 miles from Ashburn, VA)
- 3 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
- Chantilly, VA (10 miles from Ashburn, VA)
- 3 days ago
- Chantilly, VA (10 miles from Ashburn, VA)
- 3 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative (Loan Consultant I)
- Manassas, VA (19 miles from Ashburn, VA)
- 4 days ago
- Manassas, VA (19 miles from Ashburn, VA)
- 4 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
- Fairfax, VA (11 miles from Ashburn, VA)
- 4 days ago
- Fairfax, VA (11 miles from Ashburn, VA)
- 4 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Customer Service Representative
- Rockville, MD (18 miles from Ashburn, VA)
- 5 days ago
- Rockville, MD (18 miles from Ashburn, VA)
- 5 days ago
our team as a Customer Service Representative....
Remote Customer Service Representative
- Arlington, VA (23 miles from Ashburn, VA)
- 6 days ago
- Arlington, VA (23 miles from Ashburn, VA)
- 6 days ago
We have multiple opportunities open for Work From Home Customer Service Representatives. Earn $19.00/hr, ($16.00/hr base plus bonuses) when youre hitting your sales goals....
Remote WorkDemographic Data for Ashburn, VA
Moving to Ashburn, VA? Find some basic demographic data about Ashburn, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Ashburn, VA
Highest Education Level
Customer Services in Ashburn, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »