Customer Service Jobs in Smyrna, TN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- La Vergne, TN (5 miles from Smyrna, TN)
- 4 hours ago
- La Vergne, TN (5 miles from Smyrna, TN)
- 4 hours ago
Qualifications High School Diploma / College Degree Preferred Minimum of 1 year Customer Service Experience Preferred General Computer and Keyboarding Skills Microsoft Office Skills - Word, Excel (ability...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Franklin, TN (24 miles from Smyrna, TN)
- 5 hours ago
- Franklin, TN (24 miles from Smyrna, TN)
- 5 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Inbound Customer Service Agent-Bodewell (Remote)
- Nashville, TN (20 miles from Smyrna, TN)
- 12 hours ago
- Nashville, TN (20 miles from Smyrna, TN)
- 12 hours ago
(ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances....
Remote WorkSeasonal Customer Service Representative (Remote)
- Nashville, TN (20 miles from Smyrna, TN)
- 12 hours ago
- Nashville, TN (20 miles from Smyrna, TN)
- 12 hours ago
Seasonal Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Seasonal Customer Service Representative (Remote) works from home and interfaces with customers via inbound/...
Remote WorkProvides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Nashville, TN (20 miles from Smyrna, TN)
- 20 hours ago
- Nashville, TN (20 miles from Smyrna, TN)
- 20 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Nashville, TN (20 miles from Smyrna, TN)
- 23 hours ago
- Nashville, TN (20 miles from Smyrna, TN)
- 23 hours ago
Apply for this great position as a customer service representative today!...
Pharmacy Customer Service Associate
- Franklin, TN (24 miles from Smyrna, TN)
- 1 day ago
- Franklin, TN (24 miles from Smyrna, TN)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Spanish Customer Service Representative - Remote
- Nashville, TN (20 miles from Smyrna, TN)
- 3 days ago
- Nashville, TN (20 miles from Smyrna, TN)
- 3 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkByram Healthcare Customer Service Representative
- Nashville, TN (20 miles from Smyrna, TN)
- 3 days ago
- Nashville, TN (20 miles from Smyrna, TN)
- 3 days ago
We operate within distribution, production, customer service, and sales facilities located across the Asia Pacific region, Europe, Latin America and North America....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Nashville, TN (20 miles from Smyrna, TN)
- 3 days ago
- Nashville, TN (20 miles from Smyrna, TN)
- 3 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service & Retail Front Desk Associate - Store #7 - 2172 Nolensville Pike
- Nashville, TN (20 miles from Smyrna, TN)
- 4 days ago
- Nashville, TN (20 miles from Smyrna, TN)
- 4 days ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Senior Customer Service Representative - Corporate Filings
- Nashville, TN (20 miles from Smyrna, TN)
- 5 days ago
- Nashville, TN (20 miles from Smyrna, TN)
- 5 days ago
**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....
Customer Service Representative
- Mount Juliet, TN (17 miles from Smyrna, TN)
- 6 days ago
- Mount Juliet, TN (17 miles from Smyrna, TN)
- 6 days ago
and works closely with the Service Center sales staff and warehouse associates to ensure a high level of customer service....
Customer Service Representative, Specialized Services Bagster
- Nashville, TN (20 miles from Smyrna, TN)
- 6 days ago
- Nashville, TN (20 miles from Smyrna, TN)
- 6 days ago
They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....
Demographic Data for Smyrna, TN
Moving to Smyrna, TN? Find some basic demographic data about Smyrna, TN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Smyrna, TN
Highest Education Level
Customer Services in Smyrna, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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