Customer Service Jobs in Tennessee

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 166 Jobs

Customer Service Representative - FT

  • Alcoa, TN
  • 2 hours ago
  • Alcoa, TN
  • 2 hours ago

service....

Customer Service Representative

  • Knoxville, TN
  • 15 days ago
  • Knoxville, TN
  • 15 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Associate Job Sevierville, TN

  • Sevierville, TN
  • 3 hours ago
  • Sevierville, TN
  • 3 hours ago

Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...

Retail Customer Service

  • Knoxville, TN
  • 9 hours ago
  • Knoxville, TN
  • 9 hours ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Customer Service Representative - Full Time

  • Kingsport, TN
  • 10 hours ago
  • Kingsport, TN
  • 10 hours ago

Maintain positive internal and external customer service relationships....

STL Airport- FT Customer Service Agent

  • Jackson, TN
  • 10 hours ago
  • Jackson, TN
  • 10 hours ago

JOB TITLE: Airport Customer Service Agent – customer service & ramp STL airport DEPARTMENT: Customer Service REPORTS TO: Station Manager FLSA STATUS: Non-Exempt POSITION SUMMARY: The Airport Customer...

Customer Service Associate

  • Clarksville, TN
  • 10 hours ago
  • Clarksville, TN
  • 10 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Farragut, TN
  • 10 hours ago
  • Farragut, TN
  • 10 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Remote Customer Service Representative

  • Memphis, TN
  • 13 hours ago
  • Memphis, TN
  • 13 hours ago

As a Customer Service Representative, you'll be the first point of contact for our members, providers, and clients....

Remote Work

Customer Service Representative (CSR)

  • Knoxville, TN
  • 18 hours ago
  • Knoxville, TN
  • 18 hours ago

Customer Service Representative (CSR) in Knoxville , Tennessee Duties/Responsibilities: Assist with the coordination of a variety of administrative and scheduling activities associated with call center...

Customer Service Representative

  • Knoxville, TN
  • 20 hours ago
  • Knoxville, TN
  • 20 hours ago

Responsibilities may include, but not limited to: Attend training and Customer Service meetings....

Retail Customer Experience Associate, Green Hills - Full Time

  • Nashville, TN
  • 20 hours ago
  • Nashville, TN
  • 20 hours ago

Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...

Client Service Representative

  • Morristown, TN
  • 21 hours ago
  • Morristown, TN
  • 21 hours ago

Demonstrated resilience and resourcefulness in customer service situations Education: High School diploma or equivalent GED required Location and Workplace Flexibility: We have offices in Atlanta GA...

Customer Service Representative - NOC

  • Franklin, TN
  • 21 hours ago
  • Franklin, TN
  • 21 hours ago

Building the people that build the world. With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world....

Retail Customer Service Associate

  • Memphis, TN
  • 22 hours ago
  • Memphis, TN
  • 22 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Demographic Data for Tennessee

Moving to Tennessee? Find some basic demographic data about Tennessee below.


Local
National
6,903,473
143,447

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Tennessee

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Tennessee offer the following education background
High School or GED
35.8%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Tennessee
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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