Customer Service Jobs in Tennessee
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - The Mall at Green Hills
- Nashville, TN
- 2 hours ago
- Nashville, TN
- 2 hours ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Provides top-notch customer service by making customer service a priority Ability to assess critical vs urgent visits; triage skills Attentive to client and patient needs Identify and work compassionately...
Customer Service Representative - Order Entry
- Johnson City, TN
- 5 hours ago
- Johnson City, TN
- 5 hours ago
A.O. Smith/ Johnson City, TN We are one of the worlds leading manufacturers of water heating and water treatment technologies in the world. We are a $3.5 billion company with 140+ years history...
Customer Service Associate - Customer Service Center
- Franklin, TN
- 11 hours ago
- Franklin, TN
- 11 hours ago
Minimum of one year of banking or financial services in a customer service role preferred. Previous contact center experience preferred...
Customer Service Representative - Powell - Multispecialty
- Powell, TN
- 12 hours ago
- Powell, TN
- 12 hours ago
service platforms. + Strong problem-solving skills with the ability to resolve customer concerns efficiently and effectively. + Proficiency in customer service software, CRM systems, and Microsoft...
Customer Service Representative - Patient Registration
- Murfreesboro, TN
- 1 day ago
- Murfreesboro, TN
- 1 day ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Southeast Region)
- Alcoa, TN
- 1 day ago
- Alcoa, TN
- 1 day ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative I (Part-Time) - Hermitage
- Hermitage, TN
- 1 day ago
- Hermitage, TN
- 1 day ago
Customer Service Representative I (Part-time) - Hermitage JOB DUTIES AND RESPONSIBILITIES: Perform the duties of paying and receiving teller Balance cash drawer Perform branch capture duties Guard against...
Customer Service Representative I - Hermitage JOB DUTIES AND RESPONSIBILITIES: Perform the duties of paying and receiving teller Balance cash drawer Perform branch capture duties Guard against loss...
Were hiring Retail Customer Service Representatives for multiple locations! -Pay: $16/hr -Locations: Jackson....
Job Overview: We are seeking a full-time customer service representative to join our outstanding team!...
Customer Service Representative - Powell - Multispecialty
- Knoxville, TN
- 1 day ago
- Knoxville, TN
- 1 day ago
Ability to handle high call volumes and multi-task across different customer service platforms....
Customer Service Representative Category:Light Industrial Location:Nashville, TN 37217 Pay:$17.00 Hourly Posted:4 days ago Status:Open Description Customer Service Representative Join our client!...
Demographic Data for Tennessee
Moving to Tennessee? Find some basic demographic data about Tennessee below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Tennessee
Highest Education Level
Customer Services in Tennessee offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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