Customer Service Jobs in Tennessee

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 164 Jobs

Customer Service Representative - Work From Home (Bartlett, TN)

  • Bartlett, TN
  • 5 hours ago
  • Bartlett, TN
  • 5 hours ago

Required Qualifications -One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone....

Remote Work

Customer Service Associate

  • Collierville, TN
  • 5 hours ago
  • Collierville, TN
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Crossville, TN
  • 5 hours ago
  • Crossville, TN
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service agent-process payment

  • Knoxville, TN
  • 13 hours ago
  • Knoxville, TN
  • 13 hours ago

Customer Service agent-process payment Knoxville, TN Description RemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN 37923....

Loss Prevention Customer Service Associate

  • Memphis, TN
  • 15 hours ago
  • Memphis, TN
  • 15 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Medical Equipment Customer Service Representative

  • Murfreesboro, TN
  • 15 hours ago
  • Murfreesboro, TN
  • 15 hours ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Associate - Temporary

  • Cleveland, TN
  • 15 hours ago
  • Cleveland, TN
  • 15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Smithville, TN
  • 15 hours ago
  • Smithville, TN
  • 15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Hybrid Franklin, WI

  • Franklin, TN
  • 15 hours ago
  • Franklin, TN
  • 15 hours ago

Previous customer service experience preferred. Effective written and verbal communication skills....

Customer Service Representative

  • La Vergne, TN
  • 1 day ago
  • La Vergne, TN
  • 1 day ago

The Customer Service Representative's primary responsibilities are tracking and inputting service calls and reporting completion details to the customer....

Customer Service Representative

  • Memphis, TN
  • 1 day ago
  • Memphis, TN
  • 1 day ago

The Customer Service Rep will answer customer inquiries, enter and successfully process orders (40-50 daily)....

Customer Service Associate

  • Nashville, TN
  • 1 day ago
  • Nashville, TN
  • 1 day ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Customer Service Representative - Aftermarket

  • Memphis, TN
  • 1 day ago
  • Memphis, TN
  • 1 day ago

Minimum of two (2) years of customer service experience required. Inside Sales, procurement, distribution or expediting experience preferred....

Customer Service Representative

  • Collierville, TN
  • 1 day ago
  • Collierville, TN
  • 1 day ago

Excellent interpersonal and customer service skills. Excellent sales and customer service skills. Strong organizational skills and attention to detail....

Customer Service Representative

  • Chattanooga, TN
  • 1 day ago
  • Chattanooga, TN
  • 1 day ago

SUMMARY: This position is responsible for ensuring that all consumers receive accurate, courteous, and professional customer service related to requests for non-emergency medical transportation services...

Demographic Data for Tennessee

Moving to Tennessee? Find some basic demographic data about Tennessee below.


Local
National
6,903,473
143,447

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Tennessee

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Tennessee offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Tennessee
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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