Customer Service Jobs in Tennessee

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 192 Jobs

Bilingual Spanish Customer Service Representative - Remote

  • Nashville, TN
  • 4 hours ago
  • Nashville, TN
  • 4 hours ago

This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....

Remote Work

Byram Healthcare Customer Service Representative

  • Nashville, TN
  • 4 hours ago
  • Nashville, TN
  • 4 hours ago

We operate within distribution, production, customer service, and sales facilities located across the Asia Pacific region, Europe, Latin America and North America....

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Nashville, TN
  • 4 hours ago
  • Nashville, TN
  • 4 hours ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative

  • Johnson City, TN
  • 4 hours ago
  • Johnson City, TN
  • 4 hours ago

Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service....

Customer Service Associate - Temporary

  • Gatlinburg, TN
  • 14 hours ago
  • Gatlinburg, TN
  • 14 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Weekends

  • Clarksville, TN
  • 22 hours ago
  • Clarksville, TN
  • 22 hours ago

Express Employment Professionals of Clarksville is currently seeking qualified candidates for a Customer Service Rep with a Local Packaging Company....

Customer Service Representative

  • Bristol, TN
  • 1 day ago
  • Bristol, TN
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service & Retail Front Desk Associate Store #22 - 5230 Brainerd Rd

  • Chattanooga, TN
  • 1 day ago
  • Chattanooga, TN
  • 1 day ago

Customer service representatives, technicians, managers, and many more positions are available across the country....

Customer service representatives, technicians, managers, and many more positions are available across the country....

Customer Service Representative

  • Collierville, TN
  • 1 day ago
  • Collierville, TN
  • 1 day ago

What Can We Offer You? Orgill, Inc. offers a competitive benefits package that offers valuable benefit options at reasonable costs and provides affordable coverage to our employees: 401(k) Plan...

Part Time - Customer Service Associate - Tool Rental - Flexible

  • Crossville, TN
  • 1 day ago
  • Crossville, TN
  • 1 day ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Retail Customer Service

  • Knoxville, TN
  • 1 day ago
  • Knoxville, TN
  • 1 day ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Senior Customer Service Representative - Corporate Filings

  • Nashville, TN
  • 1 day ago
  • Nashville, TN
  • 1 day ago

**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....

Customer Service Representative

  • Memphis, TN
  • 1 day ago
  • Memphis, TN
  • 1 day ago

100% remote position Equipment will be provided *Must have high-speed internet* -The main function of a Customer Service/Inside Sales Specialist is to interact with customers in response to scheduling...

Remote Work

Customer Service Representative - Cigna Healthcare - Remote

  • Nashville, TN
  • 1 day ago
  • Nashville, TN
  • 1 day ago

Our Customer Service team is seeking dedicated, compassionate, and empathetic Customer Service Representatives to join our team who are genuinely interested in helping people at some critical points...

Remote Work

Demographic Data for Tennessee

Moving to Tennessee? Find some basic demographic data about Tennessee below.


Local
National
6,903,473
143,447

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
....................

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Tennessee

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Tennessee offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Tennessee
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »