Customer Service Jobs in Antioch, TN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Experience Associate - Work From Home
- Madison, TN (13 miles from Antioch, TN)
- 6 hours ago
- Madison, TN (13 miles from Antioch, TN)
- 6 hours ago
FT Customer Experience Associate - Work From Home Location: Madison [Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Experience...
Remote WorkCustomer Service Representative
- Nashville, TN (9 miles from Antioch, TN)
- 12 hours ago
- Nashville, TN (9 miles from Antioch, TN)
- 12 hours ago
Minimum Starting Salary: $17.47 ($36,354 annually) Job Summary: The Customer Service Representative (Information Center) is responsible for providing excellent customer service to guests and employees...
- La Vergne, TN (6 miles from Antioch, TN)
- 12 hours ago
- La Vergne, TN (6 miles from Antioch, TN)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- La Vergne, TN (6 miles from Antioch, TN)
- 12 hours ago
- La Vergne, TN (6 miles from Antioch, TN)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Franklin, TN (20 miles from Antioch, TN)
- 16 hours ago
- Franklin, TN (20 miles from Antioch, TN)
- 16 hours ago
During hours of operations, the Customer Service Representative is expected to provide dedicated, focused work....
Sr. Customer Assistance Representative
- Franklin, TN (20 miles from Antioch, TN)
- 16 hours ago
- Franklin, TN (20 miles from Antioch, TN)
- 16 hours ago
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...
Bilingual Customer Support Associate
- Goodlettsville, TN (18 miles from Antioch, TN)
- 20 hours ago
- Goodlettsville, TN (18 miles from Antioch, TN)
- 20 hours ago
What You'll Do: Provide top-notch customer service over the phone Handle a high volume of calls with professionalism and efficiency Attend interactive training via Teams with dedicated Team Leads Work...
- Goodlettsville, TN (18 miles from Antioch, TN)
- 20 hours ago
- Goodlettsville, TN (18 miles from Antioch, TN)
- 20 hours ago
We're currently hiring 6-8 Customer Service Representatives to support high-volume phone and client service operations. 100% Employer Paid Health Insurance (start date of this benefit to be determined...
Customer Service Associate - Temporary
- Smyrna, TN (10 miles from Antioch, TN)
- 3 days ago
- Smyrna, TN (10 miles from Antioch, TN)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - (FT)
- Nashville, TN (9 miles from Antioch, TN)
- 3 days ago
- Nashville, TN (9 miles from Antioch, TN)
- 3 days ago
Customer Service Representative - (FT) Daltile Nashville, Tennessee, United States 7 hours ago Quick Job type Full-time Quick Job description Dal-Tile is seeking a Customer Service Representative who...
Customer Service Representative
- Nashville, TN (9 miles from Antioch, TN)
- 4 days ago
- Nashville, TN (9 miles from Antioch, TN)
- 4 days ago
LOCATION:** Remote U.S. locations **OVERVIEW** You will provide positive, supportive environment, generous benefits package, and comprehensive training program. You will provide support to...
Airport Customer Service Agent - BNA
- Nashville, TN (9 miles from Antioch, TN)
- 4 days ago
- Nashville, TN (9 miles from Antioch, TN)
- 4 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Client Service Representative Development Program - January 2026
- Nashville, TN (9 miles from Antioch, TN)
- 4 days ago
- Nashville, TN (9 miles from Antioch, TN)
- 4 days ago
Your role Do you want to be part of the team creating a best-in-class service experience for our clients while building the skills for a career at UBS? Are you hungry to learn and find solutions...
Call Center Customer Service Representative
- La Vergne, TN (6 miles from Antioch, TN)
- 5 days ago
- La Vergne, TN (6 miles from Antioch, TN)
- 5 days ago
Adecco is currently assisting one of its clients in their search for a **Customer Service Representative in La Vergne, TN!...
Customer Service Representative - CT
- Nashville, TN (9 miles from Antioch, TN)
- 5 days ago
- Nashville, TN (9 miles from Antioch, TN)
- 5 days ago
Dal-Tile is seeking a Customer Service Representative who ensures effective and efficient coordination between the company and its customers with a high level of service and support....
Demographic Data for Antioch, TN
Moving to Antioch, TN? Find some basic demographic data about Antioch, TN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Antioch, TN
Highest Education Level
Customer Services in Antioch, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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