Customer Service Jobs in North Smithfield, RI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 78 Jobs

Retail Customer Service Associate Part Time

  • Seekonk, MA (14 miles from North Smithfield, RI)
  • 4 hours ago
  • Seekonk, MA (14 miles from North Smithfield, RI)
  • 4 hours ago

service to members....

Remote Customer Service Representative

  • Warwick, RI (19 miles from North Smithfield, RI)
  • 4 hours ago
  • Warwick, RI (19 miles from North Smithfield, RI)
  • 4 hours ago

Most wireless router/modems have the capability/port for a LAN cable. Required Skills and Experience: - Suggested 2+ years of experience in Customer Service....

Remote Work

Retail Customer Experience Associate, Triangle Town Center - Full Time

  • Providence, RI (12 miles from North Smithfield, RI)
  • 16 hours ago
  • Providence, RI (12 miles from North Smithfield, RI)
  • 16 hours ago

Id : REQ_575135, Title : Retail Customer Experience Associate, Triangle Town Center - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...529,...

Customer Service Associate

  • Natick, MA (23 miles from North Smithfield, RI)
  • 20 hours ago
  • Natick, MA (23 miles from North Smithfield, RI)
  • 20 hours ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Client Service Representative (CSR)

  • Southborough, MA (22 miles from North Smithfield, RI)
  • 20 hours ago
  • Southborough, MA (22 miles from North Smithfield, RI)
  • 20 hours ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Client Service Representative

  • Franklin, MA (10 miles from North Smithfield, RI)
  • 20 hours ago
  • Franklin, MA (10 miles from North Smithfield, RI)
  • 20 hours ago

Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Franklin Veterinary Clinic is looking to add a compassionate and skilled...

Savers / Value Village Careers - Customer Service Associate

  • Woonsocket, RI (2 miles from North Smithfield, RI)
  • 21 hours ago
  • Woonsocket, RI (2 miles from North Smithfield, RI)
  • 21 hours ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Medical Customer Service Representative

  • Southborough, MA (22 miles from North Smithfield, RI)
  • 1 day ago
  • Southborough, MA (22 miles from North Smithfield, RI)
  • 1 day ago

Title : Customer Service Representative Location : Southborough, MA Industry : Healthcare Salary: $21-23/hr....

Pharmacy Customer Service Associate

  • Killingly, CT (17 miles from North Smithfield, RI)
  • 1 day ago
  • Killingly, CT (17 miles from North Smithfield, RI)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Natick, MA (23 miles from North Smithfield, RI)
  • 1 day ago
  • Natick, MA (23 miles from North Smithfield, RI)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Agent - PVD

  • Warwick, RI (19 miles from North Smithfield, RI)
  • 1 day ago
  • Warwick, RI (19 miles from North Smithfield, RI)
  • 1 day ago

Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....

Customer Service Associate

  • North Providence, RI (9 miles from North Smithfield, RI)
  • 2 days ago
  • North Providence, RI (9 miles from North Smithfield, RI)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Worcester, MA (23 miles from North Smithfield, RI)
  • 2 days ago
  • Worcester, MA (23 miles from North Smithfield, RI)
  • 2 days ago

Customer Service Representative Worcester, MA, USA Req #7375 Tuesday, April 29, 2025 D&W Diesel, Inc. is looking to hire an experienced Customer Service/Inside Sales Representative for our Worcester...

Student Customer Care Representative

  • Lincoln, RI (6 miles from North Smithfield, RI)
  • 2 days ago
  • Lincoln, RI (6 miles from North Smithfield, RI)
  • 2 days ago

service experience preferred Amica conducts background checks which includes a review of criminal, educational, employment and social media histories, and if the role involves use of a company vehicle...

Customer Service Agent - PVD

  • Providence, RI (12 miles from North Smithfield, RI)
  • 2 days ago
  • Providence, RI (12 miles from North Smithfield, RI)
  • 2 days ago

Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....

Demographic Data for North Smithfield, RI

Moving to North Smithfield, RI? Find some basic demographic data about North Smithfield, RI below.

Local
National
11,154
323
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in North Smithfield, RI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in North Smithfield, RI offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in North Smithfield, RI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »