Customer Service Jobs in Rhode Island

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 58 Jobs

Customer Service Representative Second Shift

  • Cranston, RI
  • 10 hours ago
  • Cranston, RI
  • 10 hours ago

Starting Salary: $21.50/hour Start Date: When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...

[Apply Now] Customer Service Representative

  • Smithfield, RI
  • 10 hours ago
  • Smithfield, RI
  • 10 hours ago

Starting Salary: $21.50 / hour Start Date: Whenthere's a question about your finances, you want answers andsupport fast. Our customers rely on ourContact Center Specialiststohelp them understand,...

Customer Service Representative

  • North Providence, RI
  • 11 hours ago
  • North Providence, RI
  • 11 hours ago

Starting Salary: $21.50/hour Start Date: When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...

Customer Service Representative

  • Warwick, RI
  • 14 hours ago
  • Warwick, RI
  • 14 hours ago

The Customer Service Representative supports the dealership by working alongside sales, service, production, and administrative departments to ensure overall customer satisfaction and increase sales...

Customer Service Representative-Alarm Dispatch

  • Cumberland, RI
  • 14 hours ago
  • Cumberland, RI
  • 14 hours ago

Experience providing customer service, preferably over the telephone, with proven ability to be sensitive to each request and apply strict confidentiality....

Customer Service Representative-10:00 AM - 6:30 PM

  • Providence, RI
  • 14 hours ago
  • Providence, RI
  • 14 hours ago

Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks....

Customer Service Representative

  • Chepachet, RI
  • 14 hours ago
  • Chepachet, RI
  • 14 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Middletown, RI
  • 14 hours ago
  • Middletown, RI
  • 14 hours ago

The Customer Service Representative is responsible for providing exceptional customer service in person and over the phone....

Customer Service Associate

  • Woonsocket, RI
  • 1 day ago
  • Woonsocket, RI
  • 1 day ago

Salary Not Available Position range in Rhode Island $36k - $54k Per Year Customer Service Associate Savers | Value Village Occupation: Customer Service Representatives Location: Woonsocket, RI - 02895...

Pharmacy Customer Service Associate

  • Cumberland, RI
  • 2 days ago
  • Cumberland, RI
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (remote)

  • Providence, RI
  • 2 days ago
  • Providence, RI
  • 2 days ago

CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Customer Service Representative

  • Pawtucket, RI
  • 3 days ago
  • Pawtucket, RI
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Portsmouth, RI
  • 3 days ago
  • Portsmouth, RI
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Medicare Customer Service Agent

  • Providence, RI
  • 3 days ago
  • Providence, RI
  • 3 days ago

If you are passionate about helping others and have experience in healthcare or customer service, we encourage you to apply. salary: $19 - $20 per hour shift: First work hours: 8 AM - 8 PM education...

Customer Service Representative

  • Newport, RI
  • 4 days ago
  • Newport, RI
  • 4 days ago

Job Listing ID: 4299524 Job Title: Customer Service Representative Application Deadline: 09/23/2025Job Location: Newport Date Posted: 06/26/2025Hours Worked Per Week: 40 Shift: Day Shift Duration of...

Demographic Data for Rhode Island

Moving to Rhode Island? Find some basic demographic data about Rhode Island below.


Local
National
1,097,450
28,607

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Rhode Island

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Rhode Island offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Rhode Island
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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