Customer Service Jobs in West Chester, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative II
- Kng of Prussa, PA (13 miles from West Chester, PA)
- 1 hour ago
- Kng of Prussa, PA (13 miles from West Chester, PA)
- 1 hour ago
Check out our company page: Responsibilities & Qualifications The Customer Service Representative II will bring critical thinking, initiative, and ownership....
Customer Service Representative - Part Time
- Philadelphia, PA (23 miles from West Chester, PA)
- 1 hour ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 1 hour ago
**Responsibilities:**Under the direct supervision of the operations supervisor, the customer service representative is responsible for responding to a diverse membership and their providers, as well...
Part Time - Customer Service Associate - Tool Rental - Flexible
- Philadelphia, PA (23 miles from West Chester, PA)
- 3 hours ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 3 hours ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Customer Service Representative (Medicare)
- Philadelphia, PA (23 miles from West Chester, PA)
- 5 hours ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 5 hours ago
The Customer Service Representative - MHT may be required to work overtime hours and/or to provide additional weekend coverage based on the business need....
Sr Customer Service Representative
- Philadelphia, PA (23 miles from West Chester, PA)
- 5 hours ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 5 hours ago
SUMMARY Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative - CommData
- Bala Cynwyd, PA (20 miles from West Chester, PA)
- 17 hours ago
- Bala Cynwyd, PA (20 miles from West Chester, PA)
- 17 hours ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
ULINE- Customer Service Representative
- Gilbertsville, PA (22 miles from West Chester, PA)
- 18 hours ago
- Gilbertsville, PA (22 miles from West Chester, PA)
- 18 hours ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love....
Pharmacy Customer Service Associate
- Historic New Castle, DE (24 miles from West Chester, PA)
- 1 day ago
- Historic New Castle, DE (24 miles from West Chester, PA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Sharon Hill, PA (19 miles from West Chester, PA)
- 2 days ago
- Sharon Hill, PA (19 miles from West Chester, PA)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Bilingual Customer Service Representative
- Wilmington, DE (19 miles from West Chester, PA)
- 2 days ago
- Wilmington, DE (19 miles from West Chester, PA)
- 2 days ago
Local Used Car Dealer looking to fill a front desk Customer Service Representative position. No experience required, We will train the right candidate....
Loss Prevention Customer Service Associate II
- Plymouth Meeting, PA (19 miles from West Chester, PA)
- 2 days ago
- Plymouth Meeting, PA (19 miles from West Chester, PA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Temporary
- King of Prussia, PA (13 miles from West Chester, PA)
- 2 days ago
- King of Prussia, PA (13 miles from West Chester, PA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Norristown, PA (17 miles from West Chester, PA)
- 2 days ago
- Norristown, PA (17 miles from West Chester, PA)
- 2 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Meeting & Understanding Customers Retail Customer Service II-Returns West Chester, United States Customer Relations Part time Job Description Job ID: 288278 Date posted: 23/04/2025 Why we will love...
Dispensary Associate - Part Time
- Linfield, PA (15 miles from West Chester, PA)
- 4 days ago
- Linfield, PA (15 miles from West Chester, PA)
- 4 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Demographic Data for West Chester, PA
Moving to West Chester, PA? Find some basic demographic data about West Chester, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in West Chester, PA
Highest Education Level
Customer Services in West Chester, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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