Customer Service Jobs in West Chester, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Philadelphia, PA (23 miles from West Chester, PA)
- 18 days ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 18 days ago
Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....
Client Service Representative - Front Desk - Part-Time
- Norristown, PA (17 miles from West Chester, PA)
- 8 days ago
- Norristown, PA (17 miles from West Chester, PA)
- 8 days ago
At Metropolitan Veterinary Associates (MVA), our Customer Service Representatives (CSRs) are a vital part of our missionhelping pet families feel welcomed, informed, and cared for from the very first...
- Ridley, PA (16 miles from West Chester, PA)
- 1 hour ago
- Ridley, PA (16 miles from West Chester, PA)
- 1 hour ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
service and communication skills Strong organization skills and attention to detail Strong technical skills Will be required to obtain insurance license within 6 months of hire, cost and training supported...
Unique Indoor Comfort of Philadelphia - Customer Service Representative
- King of Prussia, PA (13 miles from West Chester, PA)
- 4 hours ago
- King of Prussia, PA (13 miles from West Chester, PA)
- 4 hours ago
What You’ll Do: Provide unmatched customer service....
Retail Customer Service Representative/Cashier
- Saint Davids, PA (11 miles from West Chester, PA)
- 10 hours ago
- Saint Davids, PA (11 miles from West Chester, PA)
- 10 hours ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative
- Wilmington, DE (19 miles from West Chester, PA)
- 1 day ago
- Wilmington, DE (19 miles from West Chester, PA)
- 1 day ago
service experience; preferably consultative customer service experience working within the banking, insurance, hospitality, retail and/or legal industry Preferred Knowledge, Skills or Abilities: Strong...
Pharmacy Customer Service Associate
- Philadelphia, PA (23 miles from West Chester, PA)
- 1 day ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Greenville, DE (13 miles from West Chester, PA)
- 1 day ago
- Greenville, DE (13 miles from West Chester, PA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Philadelphia, PA (23 miles from West Chester, PA)
- 3 days ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 3 days ago
Pennsylvania Lumbermens Mutual Insurance Company Position: Customer Service Representative Department: Service Center Reports To : Customer Service Manager Position Summary: The purpose of this position...
Fulltime LP Customer Service Associate II (Wilmington, DE) 552
- Talleyville, DE (13 miles from West Chester, PA)
- 3 days ago
- Talleyville, DE (13 miles from West Chester, PA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Norristown, PA (17 miles from West Chester, PA)
- 3 days ago
- Norristown, PA (17 miles from West Chester, PA)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Bilingual Claims Customer Service Representative
- Blue Bell, PA (21 miles from West Chester, PA)
- 3 days ago
- Blue Bell, PA (21 miles from West Chester, PA)
- 3 days ago
As a member of the Customer Service Center Call Center Team, ensure efficient and timely processing of all work assignments into applicable business systems with strict adherence to all established...
Associate Customer Service Representative
- Philadelphia, PA (23 miles from West Chester, PA)
- 3 days ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 3 days ago
Menasha Corporation Employees, please log-in to your Workday account to apply for positions. ABOUT US (AND OUR EXCITING FUTURE) Menasha Corporation is all about possibilities. Our two businesses,...
Customer Service Representative II
- Wilmington, DE (19 miles from West Chester, PA)
- 3 days ago
- Wilmington, DE (19 miles from West Chester, PA)
- 3 days ago
The Customer Service Representative II reports to the Customer Service Manager....
Demographic Data for West Chester, PA
Moving to West Chester, PA? Find some basic demographic data about West Chester, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in West Chester, PA
Highest Education Level
Customer Services in West Chester, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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