Customer Service Jobs in Pennsylvania
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Choice Vets Pet Care
- Fairview, PA
- 7 hours ago
- Choice Vets Pet Care
- Fairview, PA
- 7 hours ago
This team member must have strong, direct customer service experience....
Customer Service Representative
- Pennridge Animal Hospital
- Perkasie, PA
- 14 days ago
- Pennridge Animal Hospital
- Perkasie, PA
- 14 days ago
Customer Service Representative (Veterinary Receptionist) Do you have a passion for helping pets and their people?...
Customer Service Representative (Loan Consultant II)
- Wilkes Barre, PA
- 10 hours ago
- Wilkes Barre, PA
- 10 hours ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Representative - CommData
- Bala Cynwyd, PA
- 10 hours ago
- Bala Cynwyd, PA
- 10 hours ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
ULINE- Customer Service Representative
- Gilbertsville, PA
- 11 hours ago
- Gilbertsville, PA
- 11 hours ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love....
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Overview At Morgan Advanced Materials, our rich history and dedication to innovation define who we are. Since our establishment in the UK in 1856, we have expanded globally, now operating across...
Responsibilities Peraton is seeking Customer Service Representative (CSR) to join our team supporting the USPS.com and associated applications....
Location Address: 11798 Route 6 Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned...
Customer service representatives respond to customer inquiries via telephone and face-to-face meetings....
Customer Service Representative
- Feasterville Trevose, PA
- 18 hours ago
- Feasterville Trevose, PA
- 18 hours ago
English/Russian speaking would be the best.****Process applications during open enrollment.****Conduct professional telephone conversations to service new and existing clients.****Very organized...
Candidate would be responsible for handling a large volume of calls with an emphasis on Excellent Customer Service in addition to data-entry tasks....
Demographic Data for Pennsylvania
Moving to Pennsylvania? Find some basic demographic data about Pennsylvania below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Pennsylvania
Highest Education Level
Customer Services in Pennsylvania offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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