Customer Service Jobs in Pennsylvania
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Choice Vets Pet Care
- Fairview, PA
- 11 hours ago
- Choice Vets Pet Care
- Fairview, PA
- 11 hours ago
This team member must have strong, direct customer service experience....
Customer Service Representative (CSR) Tier 3 - Background Clearance Investigations
- Boyers, PA
- 2 days ago
- Boyers, PA
- 2 days ago
Essential Duties and Responsibilities: - Handles more complex customer service inquiries and problems via the telephone, recording consistent problem areas. - May respond to e-mail inquiries. - Customer...
Customer Service Representative (CSR) - Background Clearance Investigations
- Boyers, PA
- 2 days ago
- Boyers, PA
- 2 days ago
General information Job Posting Title Customer Service Representative (CSR) - Background Clearance Investigations Date Monday, June 9, 2025 City Boyers State PA Country United States Working time Full-time...
Retail Customer Service Cashier
- Cranberry Township, PA
- 20 hours ago
- Cranberry Township, PA
- 20 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Client Service Representative - Front Desk - Part-Time
- Norristown, PA
- 6 hours ago
- Norristown, PA
- 6 hours ago
At Metropolitan Veterinary Associates (MVA), our Customer Service Representatives (CSRs) are a vital part of our missionhelping pet families feel welcomed, informed, and cared for from the very first...
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Back to results Customer Service Agent Branches & Operations Full-time Pittsburgh, PA, United States Apply now Apply now Ready to elevate your customer service game?...
Aerotek Aviation is hiring for Warehouse Customer Support Associates at the Northeast Philadelphia Airport. Come apply today and join our team!** + **1st Shift** + **Pay Rate: $18.00/hr** +...
Customer Service Representative (Sr Loan Consultant)
- Stroudsburg, PA
- 21 hours ago
- Stroudsburg, PA
- 21 hours ago
Ensure a high quality of customer service. All other duties as assigned....
Customer Service Representative Parker-Hannifin Corporation - 3.6 Hatfield, PA Job Details Estimated: $39.2K - $53.2K a year 6 hours ago Qualifications Customer service Computer skills Communication...
Are you an excellent customer service professional? Do you offer guidance, comfort, and support?...
Other duties as assigned Qualifications This is an advanced customer service role....
About this Opportunity: As a Client Service Representative, you will be responsible for maintaining high standards of customer service to assigned clients of Orion....
Campbell Fittings is pleased to announce we are currently recruiting for a Customer Service Representative to join our team....
This position must be able to adapt well in the face of workplace stressors such as customers service complaints....
Demographic Data for Pennsylvania
Moving to Pennsylvania? Find some basic demographic data about Pennsylvania below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Pennsylvania
Highest Education Level
Customer Services in Pennsylvania offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Filing
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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