Customer Service Jobs in Doylestown, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Supervisor
- Philadelphia, PA (24 miles from Doylestown, PA)
- 10 hours ago
- Philadelphia, PA (24 miles from Doylestown, PA)
- 10 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Pharmacy Customer Service Associate
- Burlington, NJ (22 miles from Doylestown, PA)
- 11 hours ago
- Burlington, NJ (22 miles from Doylestown, PA)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Quakertown, PA (14 miles from Doylestown, PA)
- 13 hours ago
- Quakertown, PA (14 miles from Doylestown, PA)
- 13 hours ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
- Oakford, PA (13 miles from Doylestown, PA)
- 1 day ago
- Oakford, PA (13 miles from Doylestown, PA)
- 1 day ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative- Bristol
- Bristol, PA (20 miles from Doylestown, PA)
- 1 day ago
- Bristol, PA (20 miles from Doylestown, PA)
- 1 day ago
Provide outstanding customer service while exhibiting a professional demeanor at all times....
- Hatfield, PA (7 miles from Doylestown, PA)
- 1 day ago
- Hatfield, PA (7 miles from Doylestown, PA)
- 1 day ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Unique Indoor Comfort of Philadelphia - Customer Service Representative
- King of Prussia, PA (19 miles from Doylestown, PA)
- 1 day ago
- King of Prussia, PA (19 miles from Doylestown, PA)
- 1 day ago
What You’ll Do: Provide unmatched customer service....
Customer Service Representative (remote)
- Trenton, NJ (22 miles from Doylestown, PA)
- 1 day ago
- Trenton, NJ (22 miles from Doylestown, PA)
- 1 day ago
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkRetail Customer Service Representative/Cashier
- St Davids, PA (21 miles from Doylestown, PA)
- 1 day ago
- St Davids, PA (21 miles from Doylestown, PA)
- 1 day ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Account Management/Customer Service Representative
- Levittown, PA (19 miles from Doylestown, PA)
- 1 day ago
- Levittown, PA (19 miles from Doylestown, PA)
- 1 day ago
Customer Service Representative** Enthusiastic and energetic person needed to fill customer service role/ sales position in business to business sales environment....
Customer Service Associate - Temporary
- Norristown, PA (15 miles from Doylestown, PA)
- 2 days ago
- Norristown, PA (15 miles from Doylestown, PA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Trenton, NJ (22 miles from Doylestown, PA)
- 2 days ago
- Trenton, NJ (22 miles from Doylestown, PA)
- 2 days ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
- Bethlehem, PA (22 miles from Doylestown, PA)
- 2 days ago
- Bethlehem, PA (22 miles from Doylestown, PA)
- 2 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Cannabis Advisor/Dispensary Associate
- Trenton, NJ (22 miles from Doylestown, PA)
- 3 days ago
- Trenton, NJ (22 miles from Doylestown, PA)
- 3 days ago
. - Strong customer service skills with a friendly and approachable demeanor. - Basic knowledge of cannabis products, strains, and consumption methods. - Excellent communication skills, both verbal...
- Trenton, NJ (22 miles from Doylestown, PA)
- 3 days ago
- Trenton, NJ (22 miles from Doylestown, PA)
- 3 days ago
The role of Dispensary Associate is more customer service and success than sales....
Demographic Data for Doylestown, PA
Moving to Doylestown, PA? Find some basic demographic data about Doylestown, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Doylestown, PA
Highest Education Level
Customer Services in Doylestown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »