Customer Service Jobs in Bethlehem, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Hatfield, PA (20 miles from Bethlehem, PA)
- 1 day ago
- Hatfield, PA (20 miles from Bethlehem, PA)
- 1 day ago
Customer Service Representative Customer Service Representative Location: HATFIELD, PA, United States Job Family : Customer Service Job Type : Regular Posted : Jun 11, 2025 Job ID: 57655 Job Description...
Customer Service Representative
- Boyertown, PA (23 miles from Bethlehem, PA)
- 1 day ago
- Boyertown, PA (23 miles from Bethlehem, PA)
- 1 day ago
Campbell Fittings is pleased to announce we are currently recruiting for a Customer Service Representative to join our team....
Customer Service Representative
- Washington, NJ (22 miles from Bethlehem, PA)
- 2 days ago
- Washington, NJ (22 miles from Bethlehem, PA)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative - New Opening!
- Quakertown, PA (9 miles from Bethlehem, PA)
- 2 days ago
- Quakertown, PA (9 miles from Bethlehem, PA)
- 2 days ago
In this role you will: provide exceptional customer service via phone and email assist the team by processing incoming orders manage order fulfillment including processing and printing webstore retail...
Customer Service Representative
- Quakertown, PA (9 miles from Bethlehem, PA)
- 3 days ago
- Quakertown, PA (9 miles from Bethlehem, PA)
- 3 days ago
Provide outstanding customer service while exhibiting a professional demeanor at all times....
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Service Representative
- Gilbertsville, PA (22 miles from Bethlehem, PA)
- 4 days ago
- Gilbertsville, PA (22 miles from Bethlehem, PA)
- 4 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative - Bilingual
- Limeport, PA (6 miles from Bethlehem, PA)
- 4 days ago
- Limeport, PA (6 miles from Bethlehem, PA)
- 4 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Park Avenue Securities Customer Service Associate - Bethlehem, PA
- Bethlehem, PA
- 5 days ago
- Bethlehem, PA
- 5 days ago
Join Park Avenue Securities as a Customer Service Associate! Our Customer Service Specialists provide support to financial professionals and clients via inbound calls to our Service Desk Team....
Retail Customer Service Associate Part Time
- Allentown, PA (5 miles from Bethlehem, PA)
- 5 days ago
- Allentown, PA (5 miles from Bethlehem, PA)
- 5 days ago
service to members....
PartTime Customer Service Associate Pro Weekend
- Hatfield, PA (20 miles from Bethlehem, PA)
- 5 days ago
- Hatfield, PA (20 miles from Bethlehem, PA)
- 5 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
ULINE- Customer Service Representative
- Walnutport, PA (15 miles from Bethlehem, PA)
- 7 days ago
- Walnutport, PA (15 miles from Bethlehem, PA)
- 7 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
- Easton, PA (13 miles from Bethlehem, PA)
- 9 days ago
- Easton, PA (13 miles from Bethlehem, PA)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Chalfont, PA (22 miles from Bethlehem, PA)
- 10 days ago
- Chalfont, PA (22 miles from Bethlehem, PA)
- 10 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
ULINE- Call Center Representative
- Walnutport, PA (15 miles from Bethlehem, PA)
- 11 days ago
- Walnutport, PA (15 miles from Bethlehem, PA)
- 11 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Demographic Data for Bethlehem, PA
Moving to Bethlehem, PA? Find some basic demographic data about Bethlehem, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Bethlehem, PA
Highest Education Level
Customer Services in Bethlehem, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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