Customer Service Jobs in Twinsburg, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
(Part Time) Customer Service Representative - UniFirst
- Brooklyn Hts, OH (11 miles from Twinsburg, OH)
- 7 hours ago
- Brooklyn Hts, OH (11 miles from Twinsburg, OH)
- 7 hours ago
(Part Time) Customer Service Representative - UniFirst UniFirst is seeking a dedicated Part Time Customer Service Representative to join our team....
Customer Service Representative - Cosmetics
- Cleveland, OH (18 miles from Twinsburg, OH)
- 15 hours ago
- Cleveland, OH (18 miles from Twinsburg, OH)
- 15 hours ago
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Pharmacy Customer Service Associate
- Shaker Heights, OH (14 miles from Twinsburg, OH)
- 1 day ago
- Shaker Heights, OH (14 miles from Twinsburg, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Middlebrg Hts, OH (18 miles from Twinsburg, OH)
- 2 days ago
- Middlebrg Hts, OH (18 miles from Twinsburg, OH)
- 2 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that's counting on you....
Customer Service Representative
- Solon, OH (4 miles from Twinsburg, OH)
- 3 days ago
- Solon, OH (4 miles from Twinsburg, OH)
- 3 days ago
YOU HAVE: Bachelors Degree is preferred. 3+ years experience in a Customer Service setting required. Experience in a fast-paced high-volume customer service environment....
Lead Customer Service Representative
- Parma, OH (16 miles from Twinsburg, OH)
- 3 days ago
- Parma, OH (16 miles from Twinsburg, OH)
- 3 days ago
Store 2743388: 7418 Broadview Road, Parma, Ohio 44134 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Airport Customer Service Agent (Aer Lingus) - CLE
- Cleveland, OH (18 miles from Twinsburg, OH)
- 3 days ago
- Cleveland, OH (18 miles from Twinsburg, OH)
- 3 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Remote --- Customer Service Representative
- Akron, OH (19 miles from Twinsburg, OH)
- 3 days ago
- Akron, OH (19 miles from Twinsburg, OH)
- 3 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote Work- Wickliffe, OH (19 miles from Twinsburg, OH)
- 3 days ago
- Wickliffe, OH (19 miles from Twinsburg, OH)
- 3 days ago
The Dispensary Agent will be cross-trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting patients...
Customer Service Representative
- Akron, OH (19 miles from Twinsburg, OH)
- 3 days ago
- Akron, OH (19 miles from Twinsburg, OH)
- 3 days ago
Job Description: As a Customer Service Representative, are you looking for an opportunity to be part of a team?...
- Akron, OH (19 miles from Twinsburg, OH)
- 4 days ago
- Akron, OH (19 miles from Twinsburg, OH)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Fairlawn, OH (14 miles from Twinsburg, OH)
- 4 days ago
- Fairlawn, OH (14 miles from Twinsburg, OH)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3750 W Market St Unit J, Fairlawn...
Lead Customer Service Representative (Lead Receptionist)
- Parma Heights, OH (18 miles from Twinsburg, OH)
- 4 days ago
- Parma Heights, OH (18 miles from Twinsburg, OH)
- 4 days ago
Overview Kentown Animal Hospital has an opportunity for a Lead Customer Service Representative (Lead Receptionist) to join our team!...
Customer Service Representative, Full or Part Time
- Akron, OH (19 miles from Twinsburg, OH)
- 5 days ago
- Akron, OH (19 miles from Twinsburg, OH)
- 5 days ago
Store 4705607: 440 W Market St, Akron, Ohio 44303 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative
- Cleveland, OH (18 miles from Twinsburg, OH)
- 7 days ago
- Cleveland, OH (18 miles from Twinsburg, OH)
- 7 days ago
Directly support Client Service Manager, Account Managers, other Customer Service Representatives. Performs other duties as assigned....
Demographic Data for Twinsburg, OH
Moving to Twinsburg, OH? Find some basic demographic data about Twinsburg, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Twinsburg, OH
Highest Education Level
Customer Services in Twinsburg, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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