Customer Service Jobs in Ohio

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 341 Jobs

Qualifications Associates degree and 1+ year Insurance experience preferred. 3-5 years related Customer Service experience is required....

Remote Work

Customer Service Representative - PT

  • Cleveland, OH
  • 30+ days ago
  • Cleveland, OH
  • 30+ days ago

service....

Customer Service Representative

  • Cincinnati, OH
  • 18 days ago
  • Cincinnati, OH
  • 18 days ago

As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Associate

  • Niles, OH
  • 9 hours ago
  • Niles, OH
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Elyria, OH
  • 9 hours ago
  • Elyria, OH
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative- Part Time

  • Cincinnati, OH
  • 12 hours ago
  • Cincinnati, OH
  • 12 hours ago

CareStar, Inc. is currently seeking a Customer Services Representative in the Administrative Department....

Customer Service Representative

  • Cincinnati, OH
  • 12 hours ago
  • Cincinnati, OH
  • 12 hours ago

CareStar an established leader in the home and community-based healthcare industry in Ohio and Indiana is looking for a Customer Service Representative to providing effective customer service to both...

Customer Service Representative (Loan Consultant II)

  • Findlay, OH
  • 18 hours ago
  • Findlay, OH
  • 18 hours ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Representative

  • Columbus, OH
  • 19 hours ago
  • Columbus, OH
  • 19 hours ago

Provides quality customer service during all caller and workplace interactions. Maintains organized file system for document tracking and patient management/follow up....

Remote Work

Customer Service Representative

  • Lima, OH
  • 20 hours ago
  • Lima, OH
  • 20 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Springdale, OH
  • 22 hours ago
  • Springdale, OH
  • 22 hours ago

As a Customer Service Representative, you will provide top-notch support to our valued customers....

Customer Service Representative

  • Cleveland, OH
  • 22 hours ago
  • Cleveland, OH
  • 22 hours ago

JOB SUMMARY: The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....

Customer Care Representative

  • Hudson, OH
  • 22 hours ago
  • Hudson, OH
  • 22 hours ago

What You'll Do Deliver First in Class Customer Service Handle inbound customer service calls and email inquiries promptly, ensuring first contact resolution....

Customer Service Representative - Sugarcreek Banking Center

  • Sugarcreek, OH
  • 22 hours ago
  • Sugarcreek, OH
  • 22 hours ago

Serve our customers in a professional and caring manner: Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB's professional standards of dress and conduct....

Dispensary Associate - Part-Time

  • Whitehall, OH
  • 22 hours ago
  • Whitehall, OH
  • 22 hours ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Demographic Data for Ohio

Moving to Ohio? Find some basic demographic data about Ohio below.


Local
National
11,799,441
250,936

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Ohio

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Ohio offer the following education background
High School or GED
34.9%
Bachelor's Degree
25.2%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Ohio
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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