Customer Service Jobs in Solon, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Parma Heights, OH (18 miles from Solon, OH)
- 90+ days ago
- Parma Heights, OH (18 miles from Solon, OH)
- 90+ days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
- Cleveland, OH (15 miles from Solon, OH)
- 13 hours ago
- Cleveland, OH (15 miles from Solon, OH)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Euclid, OH (13 miles from Solon, OH)
- 19 hours ago
- Euclid, OH (13 miles from Solon, OH)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Berea, OH (22 miles from Solon, OH)
- 19 hours ago
- Berea, OH (22 miles from Solon, OH)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Medicare Pharmacy
- Akron, OH (24 miles from Solon, OH)
- 4 days ago
- Akron, OH (24 miles from Solon, OH)
- 4 days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Customer Service Agent -2nd Shift
- Kent, OH (18 miles from Solon, OH)
- 4 days ago
- Kent, OH (18 miles from Solon, OH)
- 4 days ago
Job area: Customer Service DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark....
Associate Customer Service Representative
- Strongsville, OH (19 miles from Solon, OH)
- 5 days ago
- Strongsville, OH (19 miles from Solon, OH)
- 5 days ago
As a Customer Service Representative, you will handle domestic orders, which includes placing orders accurately and following up with distributors....
Customer Service Representative, Shuttle Operations
- Cleveland, OH (15 miles from Solon, OH)
- 5 days ago
- Cleveland, OH (15 miles from Solon, OH)
- 5 days ago
Responsibilities Customer Service Representatives are responsible for ensuring the highest quality customer service when interacting with customers....
Customer Service Representative Fueler/Washer
- Oakwood Village, OH (4 miles from Solon, OH)
- 5 days ago
- Oakwood Village, OH (4 miles from Solon, OH)
- 5 days ago
As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again....
Customer Service Associate - Logistics
- Beachwood, OH (7 miles from Solon, OH)
- 5 days ago
- Beachwood, OH (7 miles from Solon, OH)
- 5 days ago
Candidate must have proven communication with a strong focus on internal and external customer service to meet business needs....
- Rocky River, OH (21 miles from Solon, OH)
- 5 days ago
- Rocky River, OH (21 miles from Solon, OH)
- 5 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect** **:** + The opportunity to celebrate uniqueness....
Client Service Representative - Private Client Services
- Independence, OH (10 miles from Solon, OH)
- 5 days ago
- Independence, OH (10 miles from Solon, OH)
- 5 days ago
About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...
- Strongsville, OH (19 miles from Solon, OH)
- 5 days ago
- Strongsville, OH (19 miles from Solon, OH)
- 5 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative - Cosmetics
- Cleveland, OH (15 miles from Solon, OH)
- 5 days ago
- Cleveland, OH (15 miles from Solon, OH)
- 5 days ago
` Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday?...
Customer Service Representative
- Brecksville, OH (10 miles from Solon, OH)
- 6 days ago
- Brecksville, OH (10 miles from Solon, OH)
- 6 days ago
The customer service representative will provide information to customers in response to inquiries about products and services, via email and phone....
Demographic Data for Solon, OH
Moving to Solon, OH? Find some basic demographic data about Solon, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Solon, OH
Highest Education Level
Customer Services in Solon, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Multitasking
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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