Customer Service Jobs in Solon, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Parma, OH (15 miles from Solon, OH)
- 23 hours ago
- Parma, OH (15 miles from Solon, OH)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate
- Bedford, OH (4 miles from Solon, OH)
- 23 hours ago
- Bedford, OH (4 miles from Solon, OH)
- 23 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Customer Service Representative
- Lakewood, OH (19 miles from Solon, OH)
- 1 day ago
- Lakewood, OH (19 miles from Solon, OH)
- 1 day ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
- Cleveland, OH (19 miles from Solon, OH)
- 1 day ago
- Cleveland, OH (19 miles from Solon, OH)
- 1 day ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
- Streetsboro, OH (11 miles from Solon, OH)
- 1 day ago
- Streetsboro, OH (11 miles from Solon, OH)
- 1 day ago
Prepare any reports concerning customer service as required by supervisors. Assist in resolving any discrepancies. Data Entry Operate the computer terminal in a proficient manner....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Akron, OH (24 miles from Solon, OH)
- 1 day ago
- Akron, OH (24 miles from Solon, OH)
- 1 day ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Associate - Temporary
- Cleveland, OH (15 miles from Solon, OH)
- 2 days ago
- Cleveland, OH (15 miles from Solon, OH)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Berea, OH (22 miles from Solon, OH)
- 2 days ago
- Berea, OH (22 miles from Solon, OH)
- 2 days ago
service and support....
- Parma, OH (15 miles from Solon, OH)
- 2 days ago
- Parma, OH (15 miles from Solon, OH)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Cleveland, OH (15 miles from Solon, OH)
- 3 days ago
- Cleveland, OH (15 miles from Solon, OH)
- 3 days ago
We are hiring immediately a Customer Service Representative with print knowledge preferred. for the Cleveland, Ohio Print Center facility....
Customer Service Representative- United States
- Stow, OH (14 miles from Solon, OH)
- 4 days ago
- Stow, OH (14 miles from Solon, OH)
- 4 days ago
service experience- Must possess a strong customer orientation- Must be extremely detail oriented- Must possess strong time management skills- Excellent interpersonal & communication skills- Computer...
Retail Customer Service Representative/Cashier
- Mayfield Hts, OH (7 miles from Solon, OH)
- 5 days ago
- Mayfield Hts, OH (7 miles from Solon, OH)
- 5 days ago
We are currently seeking self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative
- Berea, OH (22 miles from Solon, OH)
- 5 days ago
- Berea, OH (22 miles from Solon, OH)
- 5 days ago
We are looking for a Customer Service Representative working out of our Berea, OH facility....
Technical Customer Service Representative
- Cleveland, OH (15 miles from Solon, OH)
- 6 days ago
- Cleveland, OH (15 miles from Solon, OH)
- 6 days ago
Technical Customer Service Representative Location: Valley View, Ohio (Hybrid position) Reports To: Customer Service Manager FLSA Status: Exempt, Full Time Prepared Date: February 2023 Summary B'laster...
Customer Service Representative I
- Independence, OH (10 miles from Solon, OH)
- 6 days ago
- Independence, OH (10 miles from Solon, OH)
- 6 days ago
As a Customer Service Representative, you are the human connection to AmTrust Financial: energic, thoughtful, and professional....
Demographic Data for Solon, OH
Moving to Solon, OH? Find some basic demographic data about Solon, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Solon, OH
Highest Education Level
Customer Services in Solon, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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