Customer Service Jobs in Mentor, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative, Medicare Pharmacy Contact Center
- Cleveland, OH (22 miles from Mentor, OH)
- 1 hour ago
- Cleveland, OH (22 miles from Mentor, OH)
- 1 hour ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Customer Service Representative - Cosmetics
- Cleveland, OH (22 miles from Mentor, OH)
- 1 hour ago
- Cleveland, OH (22 miles from Mentor, OH)
- 1 hour ago
Provide back-up support to other sales/customer service members....
Customer Service Representative
- Cleveland, OH (22 miles from Mentor, OH)
- 23 hours ago
- Cleveland, OH (22 miles from Mentor, OH)
- 23 hours ago
Requisition Number:** 203569 **Job Description** Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various...
Overnight 3rd Shift Customer Service Associate/Cashier
- Mayfield Hts, OH (14 miles from Mentor, OH)
- 1 day ago
- Mayfield Hts, OH (14 miles from Mentor, OH)
- 1 day ago
Store 4705701: 6665 Mayfield Rd, Mayfield Hts, Ohio 44124 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
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Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)
- Cleveland, OH (22 miles from Mentor, OH)
- 1 day ago
- Cleveland, OH (22 miles from Mentor, OH)
- 1 day ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
U-Box Customer Care Representative (CDL)
- Cleveland, OH (22 miles from Mentor, OH)
- 3 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 3 days ago
Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....
- Willowick, OH (6 miles from Mentor, OH)
- 3 days ago
- Willowick, OH (6 miles from Mentor, OH)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Madison, OH (15 miles from Mentor, OH)
- 4 days ago
- Madison, OH (15 miles from Mentor, OH)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Madison, OH (15 miles from Mentor, OH)
- 4 days ago
- Madison, OH (15 miles from Mentor, OH)
- 4 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
As a Customer Service Representative, you will be part of the Customer Service Department supporting the Sales Team....
Customer Service Representative
- Cleveland, OH (22 miles from Mentor, OH)
- 6 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 6 days ago
Infinity from Marvin is looking for a Customer Service Representative (CSR) to be the friendly, professional voice that guides our customers through their window and door replacement journey....
Customer Service Representative
- Maple Heights, OH (22 miles from Mentor, OH)
- 6 days ago
- Maple Heights, OH (22 miles from Mentor, OH)
- 6 days ago
Customer Service Representative D&W Diesel, Inc....
Customer Service Representative
- Cleveland, OH (22 miles from Mentor, OH)
- 7 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 7 days ago
Job Function : Customer Service...
Customer Service Representative
- Cleveland, OH (22 miles from Mentor, OH)
- 8 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 8 days ago
Customer Service Representative Location : Westlake, OH Work schedule: Monday- Friday, 8- 5 Type: Contract Overview Leading consumer goods company looking for an experienced Customer Service Representative...
Customer Service Representative
- Solon, OH (20 miles from Mentor, OH)
- 8 days ago
- Solon, OH (20 miles from Mentor, OH)
- 8 days ago
Schedule: 1st Day: 10:30am-5pm for equipment set up 4 Weeks of onsite training from 9:30-6pm after the first day Shift then transitions to 10:30am-7:00pm M-F -After the onsite training period, and...
Demographic Data for Mentor, OH
Moving to Mentor, OH? Find some basic demographic data about Mentor, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Mentor, OH
Highest Education Level
Customer Services in Mentor, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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