Customer Service Jobs in Mentor, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Walgreens
- Cleveland Heights, OH (18 miles from Mentor, OH)
- 1 day ago
- Cleveland Heights, OH (18 miles from Mentor, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person TemporaryProduct Support Customer Service Representative
- Sherwin Williams
- Cleveland, OH (22 miles from Mentor, OH)
- 2 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 2 days ago
service, retail, or sales Must be comfortable to communicate multiple platforms (e.g. phone, fax, and email) Must have at least one (1) year of working experience with effective customer service, problem...
HybridCustomer Service Representative
- Circle K
- Chagrin Falls, OH (15 miles from Mentor, OH)
- 2 days ago
- Chagrin Falls, OH (15 miles from Mentor, OH)
- 2 days ago
service in a courteous, friendly and attentive manner....
In Person- DollarTree
- Euclid, OH (12 miles from Mentor, OH)
- 5 days ago
- Euclid, OH (12 miles from Mentor, OH)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonCustomer Service Representative
- MAC Mac's Convenience Stores, LLC
- Geneva, OH (20 miles from Mentor, OH)
- 6 days ago
- Geneva, OH (20 miles from Mentor, OH)
- 6 days ago
Store 4705713: 250 W Main St, Geneva, Ohio 44041 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative....
In PersonCustomer Service Representative
- Circle K Stores, Inc.
- Painesville, OH (6 miles from Mentor, OH)
- 6 days ago
- Painesville, OH (6 miles from Mentor, OH)
- 6 days ago
service in a courteous, friendly and attentive manner....
In PersonLead Customer Service Representative
- Circle K Stores, Inc.
- South Euclid, OH (16 miles from Mentor, OH)
- 7 days ago
- South Euclid, OH (16 miles from Mentor, OH)
- 7 days ago
Staffing Controls: Supervises the activities of customer service representatives in the absence of the Store Assistant Manager....
In PersonLead Customer Service Representative
- Circle K
- Warrensville Heights, OH (16 miles from Mentor, OH)
- 8 days ago
- Warrensville Heights, OH (16 miles from Mentor, OH)
- 8 days ago
Staffing Controls: Supervises the activities of customer service representatives in the absence of the Store Assistant Manager....
In PersonPharmacy Customer Service Associate
- Walgreen Co.
- Cleveland, OH (22 miles from Mentor, OH)
- 12 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person- Acreage Holdings, Inc.
- Wickliffe, OH (8 miles from Mentor, OH)
- 13 days ago
- Wickliffe, OH (8 miles from Mentor, OH)
- 13 days ago
How you'll make a difference: Provide excellent customer service to all customers and communicate in a positive and friendly manner in person and on the phone....
In Person- DollarTree
- Aurora, OH (24 miles from Mentor, OH)
- 14 days ago
- Aurora, OH (24 miles from Mentor, OH)
- 14 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
In PersonRetail Customer Service Associate
- The TJX Companies, Inc.
- Mentor, OH
- 14 days ago
- Mentor, OH
- 14 days ago
Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...
In Person- Walgreens
- South Euclid, OH (16 miles from Mentor, OH)
- 15 days ago
- South Euclid, OH (16 miles from Mentor, OH)
- 15 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person- Acreage Holdings, Inc.
- Wickliffe, OH (8 miles from Mentor, OH)
- 25 days ago
- Wickliffe, OH (8 miles from Mentor, OH)
- 25 days ago
service skills Thriving to perform job duties in a fast-paced environment with the ability to stay even keeled in periods of stress Demonstrated proactivity, flexibility, adaptability and multi-tasking...
In PersonRetail Customer Service Supervisor Full Time
- TJX
- Warrensville Heights, OH (16 miles from Mentor, OH)
- 26 days ago
- Warrensville Heights, OH (16 miles from Mentor, OH)
- 26 days ago
High School graduate or equivalent degree preferred Available to work flexible schedule including evenings and weekends Able to work as a team member Excellent interpersonal skills Exceptional customer...
In Person Full TimeDemographic Data for Mentor, OH
Moving to Mentor, OH? Find some basic demographic data about Mentor, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Mentor, OH
Highest Education Level
Customer Services in Mentor, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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