Customer Service Jobs in Mentor, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Shaker Heights, OH (16 miles from Mentor, OH)
- 18 hours ago
- Shaker Heights, OH (16 miles from Mentor, OH)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Overnight 3rd Shift Customer Service Representative, Full or Part Time
- Eastlake, OH (6 miles from Mentor, OH)
- 1 day ago
- Eastlake, OH (6 miles from Mentor, OH)
- 1 day ago
Store 4705712: 35779 Vine St, Eastlake, Ohio 44094 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
- Cleveland, OH (22 miles from Mentor, OH)
- 1 day ago
- Cleveland, OH (22 miles from Mentor, OH)
- 1 day ago
The Lead Dispensary Agent will be cross trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting...
- Cleveland, OH (22 miles from Mentor, OH)
- 1 day ago
- Cleveland, OH (22 miles from Mentor, OH)
- 1 day ago
The Dispensary Agent will be cross-trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting patients...
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Product Manager to ensure Customer needs and expectations are met Confirm order sell price is in compliance with GPO contract price Interface with freight carriers and Corporate Traffic for shipment routing...
Customer Service Representative
- Cleveland, OH (22 miles from Mentor, OH)
- 1 day ago
- Cleveland, OH (22 miles from Mentor, OH)
- 1 day ago
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Veterinary Client Service Representative
- Lyndhurst, OH (14 miles from Mentor, OH)
- 1 day ago
- Lyndhurst, OH (14 miles from Mentor, OH)
- 1 day ago
If you are passionate about pets and providing exceptional customer service, we want you to join our team!...
Customer Service Associate-Fruit Expert
- Lyndhurst, OH (14 miles from Mentor, OH)
- 2 days ago
- Lyndhurst, OH (14 miles from Mentor, OH)
- 2 days ago
service Grammar Experience Entry level Full Job Description Edible Arrangements is hiring NOW for Customer Service Associates, or as we call them, Fruit Experts!!...
Veterinary Client Service Representative-Lead
- Lyndhurst, OH (14 miles from Mentor, OH)
- 2 days ago
- Lyndhurst, OH (14 miles from Mentor, OH)
- 2 days ago
The successful candidate will work in a fast-paced environment and be expected to possess strong customer service skills as well as management and leadership skills....
- Richmond Heights, OH (11 miles from Mentor, OH)
- 2 days ago
- Richmond Heights, OH (11 miles from Mentor, OH)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Care Representative (2nd shift)
- Cleveland, OH (22 miles from Mentor, OH)
- 4 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 4 days ago
People Architects is excited to partner with Northeast Ohio's best-in-class residential and commercial security solutions as they recruit for a Customer Care Representative. Position Summary As a...
Job Description: Remote or Hybrid | Full-Time or Part-Time As a Customer Service Representative, youll be the first point of contact for students, parents, and educators....
Customer Service Representative
- Cleveland, OH (22 miles from Mentor, OH)
- 7 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 7 days ago
JOB SUMMARY: The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
Lead Customer Service Representative, Full or Part Time
- Novelty, OH (14 miles from Mentor, OH)
- 7 days ago
- Novelty, OH (14 miles from Mentor, OH)
- 7 days ago
Store 4705277: 14857 Chillicothe Rd (rt 306), Novelty, Ohio 44072 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Euclid, OH (12 miles from Mentor, OH)
- 8 days ago
- Euclid, OH (12 miles from Mentor, OH)
- 8 days ago
Customer Service Representative compensation: $23-25/hour employment type: job title: Customer Service Representative We are seeking a Customer Service Representative to work in Euclid, OH....
Demographic Data for Mentor, OH
Moving to Mentor, OH? Find some basic demographic data about Mentor, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Mentor, OH
Highest Education Level
Customer Services in Mentor, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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