Customer Service Jobs in Mentor, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Richmond Heights, OH (11 miles from Mentor, OH)
- 14 hours ago
- Richmond Heights, OH (11 miles from Mentor, OH)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Painesville, OH (6 miles from Mentor, OH)
- 23 hours ago
- Painesville, OH (6 miles from Mentor, OH)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Customer Service Representative
- Chagrin Falls, OH (15 miles from Mentor, OH)
- 1 day ago
- Chagrin Falls, OH (15 miles from Mentor, OH)
- 1 day ago
service experience (includes retail) Bonus to Have: -Prior experience within logistics/shipping/receiving Pay and Benefits The pay range for this position is $19.00 - $20.00/hr....
- Cleveland, OH (22 miles from Mentor, OH)
- 1 day ago
- Cleveland, OH (22 miles from Mentor, OH)
- 1 day ago
service experience preferred Prior training and/or curriculum development experience preferred Experience using Word and Excel preferred Must possess at least one form of TSA-acceptable identification...
- Cleveland, OH (22 miles from Mentor, OH)
- 1 day ago
- Cleveland, OH (22 miles from Mentor, OH)
- 1 day ago
The CSR supports the service employees through processing service paperwork, preparing route schedules and inputting payroll hours and production....
- Cleveland, OH (22 miles from Mentor, OH)
- 1 day ago
- Cleveland, OH (22 miles from Mentor, OH)
- 1 day ago
service....
Retail Customer Service Associate
- Solon, OH (20 miles from Mentor, OH)
- 2 days ago
- Solon, OH (20 miles from Mentor, OH)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Cleveland, OH (22 miles from Mentor, OH)
- 4 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 4 days ago
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer...
Customer Service Representative - FT
- Cleveland, OH (22 miles from Mentor, OH)
- 7 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 7 days ago
service....
Customer Service Associate - Temporary
- Euclid, OH (12 miles from Mentor, OH)
- 9 days ago
- Euclid, OH (12 miles from Mentor, OH)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Garfield Heights, OH (22 miles from Mentor, OH)
- 9 days ago
- Garfield Heights, OH (22 miles from Mentor, OH)
- 9 days ago
Store 2743218: 5637 Transportation Blvd, Garfield Heights, Ohio 44125 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service...
- Cleveland, OH (22 miles from Mentor, OH)
- 10 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 10 days ago
The Dispensary Agent will be cross-trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting patients...
Customer Service Representative
- Mayfield Heights, OH (14 miles from Mentor, OH)
- 10 days ago
- Mayfield Heights, OH (14 miles from Mentor, OH)
- 10 days ago
Job Function Reporting into the North America Customer Service Manager, the Customer Service Representative will be based out of Mayfield Heights, OH....
Customer Service Representative
- Cleveland, OH (22 miles from Mentor, OH)
- 14 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 14 days ago
CSR Support Position Summary This position is responsible for a variety of tasks including the routing of phone calls on a multi-line phone, conducting online research, and processing orders on a proprietary...
Role models outstanding customer service....
Demographic Data for Mentor, OH
Moving to Mentor, OH? Find some basic demographic data about Mentor, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Mentor, OH
Highest Education Level
Customer Services in Mentor, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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