Customer Service Jobs in Fairlawn, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Twinsburg, OH (14 miles from Fairlawn, OH)
- 6 hours ago
- Twinsburg, OH (14 miles from Fairlawn, OH)
- 6 hours ago
Ready to make an impact with exceptional customer service?...
Delivery & Customer Service Representative CDL Required
- Ravenna, OH (23 miles from Fairlawn, OH)
- 14 hours ago
- Ravenna, OH (23 miles from Fairlawn, OH)
- 14 hours ago
Responsibilities As a local Delivery Representative, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service....
Remote WorkCustomer Service Representative
- North Olmsted, OH (23 miles from Fairlawn, OH)
- 18 hours ago
- North Olmsted, OH (23 miles from Fairlawn, OH)
- 18 hours ago
Job Description The Associate Product Consultant is responsible for providing high quality customer care to create a positive experience for consumers. This role requires the ability to work in a...
Remote WorkBi-Lingual (English/Spanish) Customer Service Representative
- North Olmsted, OH (23 miles from Fairlawn, OH)
- 22 hours ago
- North Olmsted, OH (23 miles from Fairlawn, OH)
- 22 hours ago
Qualifications BASIC QUALIFICATIONS: High School diploma or equivalent required. 2 years experience in a contact center or other fast-paced customer service environment required....
Remote WorkCustomer Service Representative
- North Olmsted, OH (23 miles from Fairlawn, OH)
- 22 hours ago
- North Olmsted, OH (23 miles from Fairlawn, OH)
- 22 hours ago
Job Description The Customer Service Representative is responsible for providing high quality customer care to create a positive experience for our B2B customers....
Remote WorkCustomer Service Representative - Part-Time
- Cleveland, OH (23 miles from Fairlawn, OH)
- 1 day ago
- Cleveland, OH (23 miles from Fairlawn, OH)
- 1 day ago
service....
Customer Service Representative (Ohio)
- Brooklyn Heights, OH (16 miles from Fairlawn, OH)
- 1 day ago
- Brooklyn Heights, OH (16 miles from Fairlawn, OH)
- 1 day ago
Summary: The Customer Service Representative, reporting directly to the Customer Service Manager, is directly responsible for providing technical support to customers....
Pharmacy Customer Service Associate
- Parma, OH (16 miles from Fairlawn, OH)
- 2 days ago
- Parma, OH (16 miles from Fairlawn, OH)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate
- Bedford, OH (16 miles from Fairlawn, OH)
- 2 days ago
- Bedford, OH (16 miles from Fairlawn, OH)
- 2 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Customer Service Representative
- Lakewood, OH (24 miles from Fairlawn, OH)
- 2 days ago
- Lakewood, OH (24 miles from Fairlawn, OH)
- 2 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
- Cleveland, OH (20 miles from Fairlawn, OH)
- 2 days ago
- Cleveland, OH (20 miles from Fairlawn, OH)
- 2 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
- Streetsboro, OH (16 miles from Fairlawn, OH)
- 2 days ago
- Streetsboro, OH (16 miles from Fairlawn, OH)
- 2 days ago
Prepare any reports concerning customer service as required by supervisors. Assist in resolving any discrepancies. Data Entry Operate the computer terminal in a proficient manner....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Akron, OH (9 miles from Fairlawn, OH)
- 2 days ago
- Akron, OH (9 miles from Fairlawn, OH)
- 2 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Associate - Temporary
- Cleveland, OH (23 miles from Fairlawn, OH)
- 3 days ago
- Cleveland, OH (23 miles from Fairlawn, OH)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Greentown, OH (19 miles from Fairlawn, OH)
- 3 days ago
- Greentown, OH (19 miles from Fairlawn, OH)
- 3 days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
Demographic Data for Fairlawn, OH
Moving to Fairlawn, OH? Find some basic demographic data about Fairlawn, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Fairlawn, OH
Highest Education Level
Customer Services in Fairlawn, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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