Customer Service Jobs in Fairlawn, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Lead Customer Service Representative
- Wadsworth, OH (8 miles from Fairlawn, OH)
- 18 hours ago
- Wadsworth, OH (8 miles from Fairlawn, OH)
- 18 hours ago
Store 2743601: 773 Ambassador Drive, Wadsworth, Ohio 44281 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- Lakewood, OH (24 miles from Fairlawn, OH)
- 18 hours ago
- Lakewood, OH (24 miles from Fairlawn, OH)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Overnight Lead Customer Service Representative
- Cleveland, OH (20 miles from Fairlawn, OH)
- 18 hours ago
- Cleveland, OH (20 miles from Fairlawn, OH)
- 18 hours ago
Store 2743201: 25500 Miles Road, Warrensville, Ohio 44128 Availability - Shift/Days Full time Overnight Shift Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Cleveland, OH (23 miles from Fairlawn, OH)
- 1 day ago
- Cleveland, OH (23 miles from Fairlawn, OH)
- 1 day ago
Has a minimum of one year of customer service experience and has demonstrated the ability to meet the expectations of the position....
- Hudson, OH (10 miles from Fairlawn, OH)
- 1 day ago
- Hudson, OH (10 miles from Fairlawn, OH)
- 1 day ago
What You'll Do Deliver First in Class Customer Service Handle inbound customer service calls and email inquiries promptly, ensuring first contact resolution....
Customer Service Representative-10:00 AM - 6:30 PM
- Stow, OH (9 miles from Fairlawn, OH)
- 1 day ago
- Stow, OH (9 miles from Fairlawn, OH)
- 1 day ago
Customer Service Representative Shift: 10:00 AM - 6:30 PM ( Training hours are 9am-5:30pm EST for the first 4 weeks....
- Stow, OH (9 miles from Fairlawn, OH)
- 2 days ago
- Stow, OH (9 miles from Fairlawn, OH)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Customer Service Center
- Independence, OH (16 miles from Fairlawn, OH)
- 3 days ago
- Independence, OH (16 miles from Fairlawn, OH)
- 3 days ago
Minimum of one year of banking or financial services in a customer service role preferred. Previous contact center experience preferred...
Part Time Customer Service Associate
- Cleveland, OH (23 miles from Fairlawn, OH)
- 3 days ago
- Cleveland, OH (23 miles from Fairlawn, OH)
- 3 days ago
Part Time Customer Service Associate Wage: $17.50/hr Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience...
Customer Service Representative
- North Royalton, OH (12 miles from Fairlawn, OH)
- 3 days ago
- North Royalton, OH (12 miles from Fairlawn, OH)
- 3 days ago
Customer Service Representative Location: North Royalton, OH Schedule: Monday – Friday, 8:00 AM – 5:00 PM (1-hour lunch break) Pay Rate: $20-23/hr Overview As a Customer Service Representative, you'll...
Customer Service Representative - FS - AP
- Highland Hills, OH (23 miles from Fairlawn, OH)
- 4 days ago
- Highland Hills, OH (23 miles from Fairlawn, OH)
- 4 days ago
Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater...
Customer Service Representative Part Time
- Akron, OH (9 miles from Fairlawn, OH)
- 4 days ago
- Akron, OH (9 miles from Fairlawn, OH)
- 4 days ago
Supervisory Responsibilities None Responsibilities Provides prompt and courteous customer service....
Pharmacy Customer Service Associate
- Brecksville, OH (10 miles from Fairlawn, OH)
- 4 days ago
- Brecksville, OH (10 miles from Fairlawn, OH)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Supervisor
- Massillon, OH (24 miles from Fairlawn, OH)
- 5 days ago
- Massillon, OH (24 miles from Fairlawn, OH)
- 5 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Healthcare Customer Service Representative - Remote
- Akron, OH (9 miles from Fairlawn, OH)
- 7 days ago
- Akron, OH (9 miles from Fairlawn, OH)
- 7 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkDemographic Data for Fairlawn, OH
Moving to Fairlawn, OH? Find some basic demographic data about Fairlawn, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Fairlawn, OH
Highest Education Level
Customer Services in Fairlawn, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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