Customer Service Jobs in Bedford Heights, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Lakewood, OH (14 miles from Bedford Heights, OH)
- 8 days ago
- Lakewood, OH (14 miles from Bedford Heights, OH)
- 8 days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Lead Customer Service Representative, Full or Part Time
- Streetsboro, OH (17 miles from Bedford Heights, OH)
- 4 hours ago
- Streetsboro, OH (17 miles from Bedford Heights, OH)
- 4 hours ago
Store 4705366: 9913 St Rt 43, Streetsboro, Ohio 44241 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)
- Cleveland, OH (9 miles from Bedford Heights, OH)
- 8 hours ago
- Cleveland, OH (9 miles from Bedford Heights, OH)
- 8 hours ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Customer Service Representative, Shuttle Operations
- Cleveland, OH (9 miles from Bedford Heights, OH)
- 23 hours ago
- Cleveland, OH (9 miles from Bedford Heights, OH)
- 23 hours ago
Responsibilities Customer Service Representatives are responsible for ensuring the highest quality customer service when interacting with customers....
Pharmacy Customer Service Associate
- Twinsburg, OH (9 miles from Bedford Heights, OH)
- 1 day ago
- Twinsburg, OH (9 miles from Bedford Heights, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative - Employee Health & Benefits (Entry Level)
- Independence, OH (6 miles from Bedford Heights, OH)
- 1 day ago
- Independence, OH (6 miles from Bedford Heights, OH)
- 1 day ago
About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...
Customer Service Representative
- Tallmadge, OH (24 miles from Bedford Heights, OH)
- 2 days ago
- Tallmadge, OH (24 miles from Bedford Heights, OH)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Westlake, OH (20 miles from Bedford Heights, OH)
- 2 days ago
- Westlake, OH (20 miles from Bedford Heights, OH)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Kent, OH (23 miles from Bedford Heights, OH)
- 3 days ago
- Kent, OH (23 miles from Bedford Heights, OH)
- 3 days ago
Read more at www.dsv.comLocation: Streetsboro, OHDivision:SolutionsJob Posting Title: Customer Service Agent, CSRTime Type: Full TimePOSITION SUMMARYThe CSR is responsible for building rapport and trust...
Customer Service Representative, Full or Part Time
- Cleveland, OH (9 miles from Bedford Heights, OH)
- 3 days ago
- Cleveland, OH (9 miles from Bedford Heights, OH)
- 3 days ago
- Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Airport Customer Service Agent (Aer Lingus) - CLE
- Cleveland, OH (9 miles from Bedford Heights, OH)
- 5 days ago
- Cleveland, OH (9 miles from Bedford Heights, OH)
- 5 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Warehouse Customer Service Associate - Mentor, OH
- Mentor, OH (19 miles from Bedford Heights, OH)
- 5 days ago
- Mentor, OH (19 miles from Bedford Heights, OH)
- 5 days ago
BackWarehouse Customer Service Associate#ATJ-1153Mentor, Ohio, United StatesApplyApply for this job now! ApplyJob Description*Pay Based on Experience....
Customer Service Representative
- Cleveland, OH (9 miles from Bedford Heights, OH)
- 5 days ago
- Cleveland, OH (9 miles from Bedford Heights, OH)
- 5 days ago
SUMMARY OBJECTIVE The Customer Service Representative interacts with customers by addressing inquiries and resolving complaints....
Customer Service Representative
- Westlake, OH (20 miles from Bedford Heights, OH)
- 5 days ago
- Westlake, OH (20 miles from Bedford Heights, OH)
- 5 days ago
Customer Service Representative Customer Service Representative IMCD US currently has an opening for a Customer Service Representative....
Customer Service Representative
- Mayfield Heights, OH (5 miles from Bedford Heights, OH)
- 6 days ago
- Mayfield Heights, OH (5 miles from Bedford Heights, OH)
- 6 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Demographic Data for Bedford Heights, OH
Moving to Bedford Heights, OH? Find some basic demographic data about Bedford Heights, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Bedford Heights, OH
Highest Education Level
Customer Services in Bedford Heights, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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