Customer Service Jobs in Raleigh, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Raleigh, NC
- 5 hours ago
- Raleigh, NC
- 5 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Senior Customer Service Representative - Corporate Filings
- Raleigh, NC
- 1 day ago
- Raleigh, NC
- 1 day ago
**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Customer Service Representative-Chat Repair
- Morrisville, NC (11 miles from Raleigh, NC)
- 2 days ago
- Morrisville, NC (11 miles from Raleigh, NC)
- 2 days ago
service escalations with local management to determine the need for a field technician visit Taking pride in resolving customer service inquiries, processing orders, and documenting account actions...
Customer Service Representative-Video Repair
- Morrisville, NC (11 miles from Raleigh, NC)
- 2 days ago
- Morrisville, NC (11 miles from Raleigh, NC)
- 2 days ago
WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service Representing a Fortune...
Customer Service Representative (Reliability)
- Morrisville, NC (11 miles from Raleigh, NC)
- 2 days ago
- Morrisville, NC (11 miles from Raleigh, NC)
- 2 days ago
Then you'll thrive as a professional Customer Service Representative at Spectrum....
- Apex, NC (16 miles from Raleigh, NC)
- 2 days ago
- Apex, NC (16 miles from Raleigh, NC)
- 2 days ago
What You'll Do : Deliver elevated customer service with warmth, empathy, and professionalism Greet clients and manage the check-in/check-out process with efficiency and care Answer and triage phone...
Customer Service Associate - Temporary
- Holly Springs, NC (17 miles from Raleigh, NC)
- 3 days ago
- Holly Springs, NC (17 miles from Raleigh, NC)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Streets of South Point - Full Time
- Durham, NC (21 miles from Raleigh, NC)
- 3 days ago
- Durham, NC (21 miles from Raleigh, NC)
- 3 days ago
Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Success Representative
- Cary, NC (8 miles from Raleigh, NC)
- 3 days ago
- Cary, NC (8 miles from Raleigh, NC)
- 3 days ago
Company Description Job Description As a Customer Success Representative, you'll be part of a dynamic team where your contributions to providing premier customer care are valued, and your...
service in a phone/call center position...
Pharmacy Customer Service Associate
- Garner, NC (9 miles from Raleigh, NC)
- 4 days ago
- Garner, NC (9 miles from Raleigh, NC)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative
- Cary, NC (8 miles from Raleigh, NC)
- 4 days ago
- Cary, NC (8 miles from Raleigh, NC)
- 4 days ago
We have a new opportunity for a full-time Veterinary Customer Service Representative....
PartTime Customer Service Associate Pro Weekend
- Garner, NC (9 miles from Raleigh, NC)
- 5 days ago
- Garner, NC (9 miles from Raleigh, NC)
- 5 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Aviation Front Desk Customer Service Representative
- Morrisville, NC (11 miles from Raleigh, NC)
- 5 days ago
- Morrisville, NC (11 miles from Raleigh, NC)
- 5 days ago
Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where...
Demographic Data for Raleigh, NC
Moving to Raleigh, NC? Find some basic demographic data about Raleigh, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Raleigh, NC
Highest Education Level
Customer Services in Raleigh, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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