Customer Service Jobs in Raleigh, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Lead Customer Service Representative
- Bowman Animal Hospital
- Raleigh, NC (11 miles from Raleigh, NC)
- moments ago
- Bowman Animal Hospital
- Raleigh, NC (11 miles from Raleigh, NC)
- moments ago
We are seeking a friendly, polite, empathetic, and helpful individual to become the Customer Service Representative (CSR) Team Leader at Bowman Animal Hospital and Cat Clinic in Raleigh, NC....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Triangle Town Center - Full Time
- Raleigh, NC
- 1 day ago
- Raleigh, NC
- 1 day ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Retail Customer Service Specialist
- Cary, NC (8 miles from Raleigh, NC)
- 1 day ago
- Cary, NC (8 miles from Raleigh, NC)
- 1 day ago
Serve as primary customer service provider at the front end and liaison between customers and management....
CLUB Customer Service Associate - Part time
- Garner, NC (9 miles from Raleigh, NC)
- 2 days ago
- Garner, NC (9 miles from Raleigh, NC)
- 2 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member....
service....
**Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience....
Required Skills & Qualifications + Experience: 12 years in a call centre or office-based customer service role....
Remote WorkWe provide customer service to some of the nations most prominent brands....
Remote WorkOvernight Customer Service Representative
- Garner, NC (9 miles from Raleigh, NC)
- 5 days ago
- Garner, NC (9 miles from Raleigh, NC)
- 5 days ago
Store 2706992: 34 Pipeline Drive, Garner, North Carolina 27529 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - UniFirst
- Durham, NC (21 miles from Raleigh, NC)
- 5 days ago
- Durham, NC (21 miles from Raleigh, NC)
- 5 days ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Pharmacy Customer Service Associate
- Fuquay Varina, NC (19 miles from Raleigh, NC)
- 6 days ago
- Fuquay Varina, NC (19 miles from Raleigh, NC)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Supply Chain Customer Service Representative II
- Durham, NC (21 miles from Raleigh, NC)
- 6 days ago
- Durham, NC (21 miles from Raleigh, NC)
- 6 days ago
Grifols Diagnostic Solutions is seeking a Supply Chain Customer Service Representative II....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Uses customer service threshold framework to make financial decisions to resolve member issues. Explains member's rights and responsibilities in accordance with contract....
Demographic Data for Raleigh, NC
Moving to Raleigh, NC? Find some basic demographic data about Raleigh, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Raleigh, NC
Highest Education Level
Customer Services in Raleigh, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Filing
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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