Customer Service Jobs in North Carolina
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Contact Center Customer Service Representative
- Winston Salem, NC
- moments ago
- Winston Salem, NC
- moments ago
The Contact Center Customer Service Representative participates in team activities to support service initiatives....
Applicants with experience in office-based customer service will be given preference....
Aviation Front Desk Customer Service Representative
- Morrisville, NC
- 5 hours ago
- Morrisville, NC
- 5 hours ago
Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where...
Are you someone who Has a genuine passion for helping people, making connections, and having a positive impact on everyone they meet? Desires to learn, grow, and adapt within a fast-paced,...
About this role: Wells Fargo is seeking a Customer Service Representative in our Investment Contact Center (ICC)....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Store 2720823: 5801 Tryon Rd, Cary, North Carolina 27518 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Granite Quarry, NC
- 16 hours ago
- Granite Quarry, NC
- 16 hours ago
Store 2701491: 217 S Salisbury Rd, Granite Quarry, North Carolina 28072 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
The core responsibilities of this role include: Inbound/Outbound, Customer Service, Microsoft Word/Exel, Attention to Detail Position:(2nd) Customer Service Representative Shift:3:00pm-11:30pm, Monday-Friday...
Customer Service Representative / Project Manager
- New Bern, NC
- 22 hours ago
- New Bern, NC
- 22 hours ago
Our tight-knit team in New Bern is actively seeking a Customer Service Representative (CSR) to join us full time....
service processes. - Participate in ongoing training and development opportunities to enhance skills and knowledge related to customer service and Amann Girrbach offerings....
Customer Service Representative (Loan Consultant I)
- Shallotte, NC
- 22 hours ago
- Shallotte, NC
- 22 hours ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Requires a minimum of 0-2+ years related work experience (i.e., customer services, telephone experience)....
The CSR contributes to the profitability of the organization by establishing a highly successful and efficient customer service environment....
Customer Service Representative - Patient Registration
- Clyde, NC
- 23 hours ago
- Clyde, NC
- 23 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Demographic Data for North Carolina
Moving to North Carolina? Find some basic demographic data about North Carolina below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in North Carolina
Highest Education Level
Customer Services in North Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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