Customer Service Jobs in North Carolina
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Lead Customer Service Representative
- Bowman Animal Hospital
- Raleigh, NC
- 3 hours ago
- Bowman Animal Hospital
- Raleigh, NC
- 3 hours ago
We are seeking a friendly, polite, empathetic, and helpful individual to become the Customer Service Representative (CSR) Team Leader at Bowman Animal Hospital and Cat Clinic in Raleigh, NC....
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
What You Will Be Doing: Answer customer service calls within defined Key Performance Indicators....
The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
the company's CRM and order management systems (Crop Edge, SAP). + Contribute to maintaining high customer service standards and improving customer satisfaction. + Provide feedback on customer service...
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Closing Date: 07/18/2025 Type of Position: Customer Service Workstudy Position: No Job Type: Regular Work Shift: Day Shift (United States of America) Sponsorship Available: No Institution Name: University...
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
FT Customer Experience Associate - Work From Home [Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Experience Associate...
Remote WorkTransport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....
Store 2720931: 402 S Church St, Kenly, North Carolina 27542 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for North Carolina
Moving to North Carolina? Find some basic demographic data about North Carolina below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in North Carolina
Highest Education Level
Customer Services in North Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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