Customer Service Jobs in Durham, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Lead Customer Service Representative
- Bowman Animal Hospital
- Raleigh, NC (11 miles from Durham, NC)
- 2 days ago
- Bowman Animal Hospital
- Raleigh, NC (11 miles from Durham, NC)
- 2 days ago
We are seeking a friendly, polite, empathetic, and helpful individual to become the Customer Service Representative (CSR) Team Leader at Bowman Animal Hospital and Cat Clinic in Raleigh, NC....
Sales & Customer Service Associate
- Wake Forest, NC (19 miles from Durham, NC)
- moments ago
- Wake Forest, NC (19 miles from Durham, NC)
- moments ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- Cary, NC (17 miles from Durham, NC)
- 12 hours ago
- Cary, NC (17 miles from Durham, NC)
- 12 hours ago
We are looking to add a Customer Service Representative to our team at Ruff Housing Cary!...
Part Time Customer Service Associate
- Raleigh, NC (21 miles from Durham, NC)
- 17 hours ago
- Raleigh, NC (21 miles from Durham, NC)
- 17 hours ago
customer service....
- Apex, NC (19 miles from Durham, NC)
- 17 hours ago
- Apex, NC (19 miles from Durham, NC)
- 17 hours ago
What You'll Do : Deliver elevated customer service with warmth, empathy, and professionalism Greet clients and manage the check-in/check-out process with efficiency and care Answer and triage phone...
- Mebane, NC (22 miles from Durham, NC)
- 21 hours ago
- Mebane, NC (22 miles from Durham, NC)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Other Job Requirements Responsibilities 1- 2 or more years of customer service experience. Must be able to talk and type simultaneously, with attention to detail....
Pharmacy Customer Service Associate
- Raleigh, NC (21 miles from Durham, NC)
- 1 day ago
- Raleigh, NC (21 miles from Durham, NC)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
service, customer support, GED, diploma, ticketing, support, email, chat, live chat, customer experience, customer success, associate #LI-AG1 #HYBRID...
Associate Customer Service Representative
- Raleigh, NC (21 miles from Durham, NC)
- 2 days ago
- Raleigh, NC (21 miles from Durham, NC)
- 2 days ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative
- Raleigh, NC (21 miles from Durham, NC)
- 2 days ago
- Raleigh, NC (21 miles from Durham, NC)
- 2 days ago
Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...
Customer Service Associate - Temporary
- Raleigh, NC (21 miles from Durham, NC)
- 2 days ago
- Raleigh, NC (21 miles from Durham, NC)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Triangle Town Center - Full Time
- Raleigh, NC (21 miles from Durham, NC)
- 3 days ago
- Raleigh, NC (21 miles from Durham, NC)
- 3 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Retail Customer Service Specialist
- Cary, NC (17 miles from Durham, NC)
- 3 days ago
- Cary, NC (17 miles from Durham, NC)
- 3 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative - Remote
- Raleigh, NC (21 miles from Durham, NC)
- 7 days ago
- Raleigh, NC (21 miles from Durham, NC)
- 7 days ago
We provide customer service to some of the nations most prominent brands....
Remote WorkDemographic Data for Durham, NC
Moving to Durham, NC? Find some basic demographic data about Durham, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Durham, NC
Highest Education Level
Customer Services in Durham, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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