Customer Service Jobs in South Plainfield, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 124 Jobs

Customer Service Representative

  • Newark, NJ (16 miles from South Plainfield, NJ)
  • 15 days ago
  • Newark, NJ (16 miles from South Plainfield, NJ)
  • 15 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Customer Service Representative

  • Brooklyn, NY (23 miles from South Plainfield, NJ)
  • moments ago
  • Brooklyn, NY (23 miles from South Plainfield, NJ)
  • moments ago

Corporate Manufacturing office in East NY, Brooklyn is seeking a strong customer service representative for their office....

Lead Customer Service Representative

  • North Plainfield, NJ (3 miles from South Plainfield, NJ)
  • moments ago
  • North Plainfield, NJ (3 miles from South Plainfield, NJ)
  • moments ago

service experience preferred • Computer skills • Timekeeping • Excellent organizational skills • Able to utilize multi-line phone • Strong communication skills • Able to lift 40 lbs. • Able to stand...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • East Rutherford, NJ (24 miles from South Plainfield, NJ)
  • 11 hours ago
  • East Rutherford, NJ (24 miles from South Plainfield, NJ)
  • 11 hours ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Associate - Temporary

  • Elizabeth, NJ (14 miles from South Plainfield, NJ)
  • 13 hours ago
  • Elizabeth, NJ (14 miles from South Plainfield, NJ)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Bloomfield, NJ (20 miles from South Plainfield, NJ)
  • 13 hours ago
  • Bloomfield, NJ (20 miles from South Plainfield, NJ)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Spotswood, NJ (12 miles from South Plainfield, NJ)
  • 13 hours ago
  • Spotswood, NJ (12 miles from South Plainfield, NJ)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Seasonal Customer Service Agent

  • Jersey City, NJ (20 miles from South Plainfield, NJ)
  • 15 hours ago
  • Jersey City, NJ (20 miles from South Plainfield, NJ)
  • 15 hours ago

As a Seasonal Customer Service Agent, you will be responsible for interacting with customers to provide information, resolve questions & complaints, and ensure complete customer satisfaction....

Customer Service Representative - Hoboken Vets Animal Clinic

  • Hoboken, NJ (23 miles from South Plainfield, NJ)
  • 15 hours ago
  • Hoboken, NJ (23 miles from South Plainfield, NJ)
  • 15 hours ago

We're looking to add another Customer Service Representative who is passionate about providing exceptional customer service, to our team, and would love for you to join us today!...

Customer Service Representative

  • Lyndhurst, NJ (21 miles from South Plainfield, NJ)
  • 20 hours ago
  • Lyndhurst, NJ (21 miles from South Plainfield, NJ)
  • 20 hours ago

Join our dynamic team as a Customer Service Representative in our vibrant office....

Casual Customer Service Representative $17 hourly

  • West Windsor, NJ (22 miles from South Plainfield, NJ)
  • 1 day ago
  • West Windsor, NJ (22 miles from South Plainfield, NJ)
  • 1 day ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Part Time Customer Care Representative $17 hourly

  • Jersey City, NJ (20 miles from South Plainfield, NJ)
  • 1 day ago
  • Jersey City, NJ (20 miles from South Plainfield, NJ)
  • 1 day ago

Part Time Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 20 - 25 hours per week including weekends....

Customer Service Representative

  • Lyndhurst, NJ (21 miles from South Plainfield, NJ)
  • 1 day ago
  • Lyndhurst, NJ (21 miles from South Plainfield, NJ)
  • 1 day ago

Join our dynamic team as a Customer Service Representative in our vibrant office....

Distribution Customer Service Representative

  • Hillsborough, NJ (15 miles from South Plainfield, NJ)
  • 1 day ago
  • Hillsborough, NJ (15 miles from South Plainfield, NJ)
  • 1 day ago

Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed by Customer Service Supervisor or Office Manager. salary: $18.99...

Customer Care Representative - Bilingual Spanish Preferred

  • East Brunswick, NJ (9 miles from South Plainfield, NJ)
  • 1 day ago
  • East Brunswick, NJ (9 miles from South Plainfield, NJ)
  • 1 day ago

The Customer Service Representative acts as a liaison between the Group, the patient, and the insurance company....

Remote Work

Demographic Data for South Plainfield, NJ

Moving to South Plainfield, NJ? Find some basic demographic data about South Plainfield, NJ below.

Local
National
24,261
1,053
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
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Title Synonyms

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Salary for Customer Service Jobs in South Plainfield, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in South Plainfield, NJ offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in South Plainfield, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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