Customer Service Jobs in New Jersey

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 216 Jobs

Bilingual Customer Service Representative

  • Newark, NJ
  • 45+ days ago
  • Newark, NJ
  • 45+ days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Customer Service Associate - Temporary

  • Ramsey, NJ
  • moments ago
  • Ramsey, NJ
  • moments ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Millville, NJ
  • moments ago
  • Millville, NJ
  • moments ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Customer Service Associate

  • Freehold, NJ
  • moments ago
  • Freehold, NJ
  • moments ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Customer Service Representative

  • Mays Landing, NJ
  • 1 hour ago
  • Mays Landing, NJ
  • 1 hour ago

Remote Customer Service Position Opportunity - Work From Home Compensation: $30/hourEmployment type: full-timeJob title: Customer Service RepresentativeOpportunity for Remote Work with BONBLOC INCWe...

Remote Work

Customer Service Representative

  • Trenton, NJ
  • 2 hours ago
  • Trenton, NJ
  • 2 hours ago

service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both verbal and written + Ability to handle stressful situations with patience and...

Customer Service Representative

  • Linden, NJ
  • 2 hours ago
  • Linden, NJ
  • 2 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Analyst, Client Service Representative- Transaction Banking

  • Jersey City, NJ
  • 2 hours ago
  • Jersey City, NJ
  • 2 hours ago

Excellent interpersonal skills; communication, customer service, and problem-solving skills Strong written and verbal communications....

Remote Work

Customer Service Agent

  • Newark, NJ
  • 3 hours ago
  • Newark, NJ
  • 3 hours ago

Back to results Customer Service Agent Branches & Operations Full-time Newark, NJ, United States Apply now Apply now Ready to elevate your customer service game?...

Customer Service Representative

  • Winslow, NJ
  • 14 hours ago
  • Winslow, NJ
  • 14 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Mount Ephraim, NJ
  • 15 hours ago
  • Mount Ephraim, NJ
  • 15 hours ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Representative

  • Somerville, NJ
  • 22 hours ago
  • Somerville, NJ
  • 22 hours ago

Excellent opportunity - position is located in Bridgewater/Raritan*** We are seeking a Customer Service Representative to join our team!...

Customer Service Representative, Specialized Services Bagster

  • Trenton, NJ
  • 22 hours ago
  • Trenton, NJ
  • 22 hours ago

They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....

Customer Service Representative, Life Contact Center

  • Trenton, NJ
  • 22 hours ago
  • Trenton, NJ
  • 22 hours ago

You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....

Remote Work

Senior Customer Service Representative - Corporate Filings

  • Trenton, NJ
  • 23 hours ago
  • Trenton, NJ
  • 23 hours ago

**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....

Demographic Data for New Jersey

Moving to New Jersey? Find some basic demographic data about New Jersey below.


Local
National
9,288,994
232,891

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in New Jersey

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in New Jersey offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New Jersey
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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