Customer Service Jobs in New Jersey
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Cosmopolitan Staffing Services
- Springfield, NJ
- 2 days ago
- Cosmopolitan Staffing Services
- Springfield, NJ
- 2 days ago
Job Summary Our client is seeking a detail-oriented and proactive Customer Service Representative to join their dynamic team....
Job Description The position of Customer Service Representative is an opportunity for the right individual to join a growing customer service team....
Remote WorkCustomer Service Representative Hourly pay rate: $17.00 Schedule needed: 40 hours per week including weekends What you'll do: As a Customer Service Representative, you will play an important role in...
Serve as primary customer service provider at the front end and liaison between customers and management....
The Customer Service Representative, under the direction of the Customer Service Supervisor, is responsible for all customer service related inquiries across the Hackensack Meridian Health (HMH) network...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
The CSR is responsible for ensuring that our customers receive world-class customer service. Works under general supervision....
service to members....
CUSTOMER SERVICE ASSOCIATE - WALGREENS (Neptune)
- Middletown, NJ
- 9 hours ago
- Middletown, NJ
- 9 hours ago
-Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative Job Poster : Jobs Skills:Customer Service | Location: Jersey City, New Jersey, United States Of America Views:15 You will have a passion for going above and beyond for...
Time, Regular Shift: Description: Customer Service Representative Vineland, NJ ( Description The Customer Service Representative (CSR) is responsible for providing exceptional service to our customers...
Job Order Number: DE9876547 Job Title: Customer Service Associate Company: Wawa, Inc....
CUSTOMER SERVICE REPRESENTATIVE (CSR) SALES JOBS Location: Edison, NJ Summary: The Customer Service Representative (CSR) is responsible for engaging with customers through multiple channels, including...
Demographic Data for New Jersey
Moving to New Jersey? Find some basic demographic data about New Jersey below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in New Jersey
Highest Education Level
Customer Services in New Jersey offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Long-Term Disability
- Restocking
- Replenishing
- Wholesale
- Asset Protection
- First In, First Out
- Merchandising
- Pulling
- Customer Support
- Cashier Skills
- Loading & Unloading
- Customer Satisfaction
- Housekeeping
- Reimbursement
- Retail
- Energetic
- Relationship Management
- Decision Making
- Customer Relations
- Friendliness
- High School Diploma
- Driving
- Telephone Skills
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »