Customer Service Jobs in New Jersey

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 184 Jobs

Qualifications Associates degree and 1+ year Insurance experience preferred. 3-5 years related Customer Service experience is required....

Remote Work

Customer Service Representative

  • Newark, NJ
  • 14 days ago
  • Newark, NJ
  • 14 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Customer Service Associate

  • Sea Isle City, NJ
  • 60+ days ago
  • Sea Isle City, NJ
  • 60+ days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...

Casual Customer Service Representative $17 hourly

  • West Windsor, NJ
  • 1 hour ago
  • West Windsor, NJ
  • 1 hour ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Part Time Customer Care Representative $17 hourly

  • Jersey City, NJ
  • 1 hour ago
  • Jersey City, NJ
  • 1 hour ago

Part Time Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 20 - 25 hours per week including weekends....

Customer Service Representative

  • Trenton, NJ
  • 1 hour ago
  • Trenton, NJ
  • 1 hour ago

The core responsibilities of this role include: Our customer service representatives act as a liaison to facilitate problem resolution through contact with stakeholders via email, phone and in person...

Customer Service Representative

  • Clifton, NJ
  • 1 hour ago
  • Clifton, NJ
  • 1 hour ago

Under direction of the Call Center Management Team, the Customer Service Representative handles incoming telephone calls, emails, and facsimile transmissions to answer questions and resolve concerns...

Customer Service Representative

  • Lyndhurst, NJ
  • 2 hours ago
  • Lyndhurst, NJ
  • 2 hours ago

Join our dynamic team as a Customer Service Representative in our vibrant office....

Customer Service Associate - Temporary

  • Colonia, NJ
  • 2 hours ago
  • Colonia, NJ
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Dover, NJ
  • 4 hours ago
  • Dover, NJ
  • 4 hours ago

Assist other Customer Service (CS) groups around the world as needed with their responsibilities....

Distribution Customer Service Representative

  • Hillsborough, NJ
  • 4 hours ago
  • Hillsborough, NJ
  • 4 hours ago

Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed by Customer Service Supervisor or Office Manager. salary: $18.99...

TEMP Customer Service Representative

  • Lawnside, NJ
  • 9 hours ago
  • Lawnside, NJ
  • 9 hours ago

: $25/hr IMMEDIATE TEMP Customer Service Representative needed for a well-known manufacturing company specializing in consumer goods for heating products both on the residential and commercial side....

Customer Service Representative

  • Wayne, NJ
  • 10 hours ago
  • Wayne, NJ
  • 10 hours ago

Customer Service RepresentativeJob OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team....

Customer Care Representative - Bilingual Spanish Preferred

  • East Brunswick, NJ
  • 10 hours ago
  • East Brunswick, NJ
  • 10 hours ago

The Customer Service Representative acts as a liaison between the Group, the patient, and the insurance company....

Remote Work

Customer Service Representative II

  • Berkeley, NJ
  • 10 hours ago
  • Berkeley, NJ
  • 10 hours ago

Customer Service Representative II POSTED 4/29/2025 Job Description We are hiring a Customer Service Representative for a top beauty company in Berkley Heights, NJ!...

Demographic Data for New Jersey

Moving to New Jersey? Find some basic demographic data about New Jersey below.


Local
National
9,288,994
232,891

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in New Jersey

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in New Jersey offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New Jersey
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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