Customer Service Jobs in Paramus, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Queens Village, NY (22 miles from Paramus, NJ)
- 7 hours ago
- Queens Village, NY (22 miles from Paramus, NJ)
- 7 hours ago
Provide customer service to current and prospective licensees, on the phone, in person at the customer service counter or via email utilizing various systems, databases, rules, and information....
Analyst, Client Service Representative- Transaction Banking
- Jersey City, NJ (14 miles from Paramus, NJ)
- 7 hours ago
- Jersey City, NJ (14 miles from Paramus, NJ)
- 7 hours ago
Excellent interpersonal skills; communication, customer service, and problem-solving skills Strong written and verbal communications....
Remote WorkCustomer Service Representative (CSR)
- Newark, NJ (15 miles from Paramus, NJ)
- 12 hours ago
- Newark, NJ (15 miles from Paramus, NJ)
- 12 hours ago
A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency...
Part Time Customer Service Associate
- Jamaica, NY (22 miles from Paramus, NJ)
- 18 hours ago
- Jamaica, NY (22 miles from Paramus, NJ)
- 18 hours ago
Part Time Customer Service Associate Wage: $19.00/hr Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience...
- Middle Village, NY (18 miles from Paramus, NJ)
- 18 hours ago
- Middle Village, NY (18 miles from Paramus, NJ)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Staten Island, NY (22 miles from Paramus, NJ)
- 18 hours ago
- Staten Island, NY (22 miles from Paramus, NJ)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Jamaica, NY (22 miles from Paramus, NJ)
- 20 hours ago
- Jamaica, NY (22 miles from Paramus, NJ)
- 20 hours ago
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community....
Customer Service Representative, Brooklyn
- Brooklyn, NY (17 miles from Paramus, NJ)
- 21 hours ago
- Brooklyn, NY (17 miles from Paramus, NJ)
- 21 hours ago
Customer Service Representative We are looking for a Customer Service Representative to join our team!...
Customer Service Representative
- Upper Saddle River, NJ (7 miles from Paramus, NJ)
- 1 day ago
- Upper Saddle River, NJ (7 miles from Paramus, NJ)
- 1 day ago
Additional Skills & Qualifications Experience: Preferably 1-3 years in customer service (call center experience is beneficial but training is provided)....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Nanuet, NY (10 miles from Paramus, NJ)
- 1 day ago
- Nanuet, NY (10 miles from Paramus, NJ)
- 1 day ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Retail Customer Experience Associate, Staten Island - Full Time
- Staten Island, NY (22 miles from Paramus, NJ)
- 1 day ago
- Staten Island, NY (22 miles from Paramus, NJ)
- 1 day ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Representative
- New York, NY (13 miles from Paramus, NJ)
- 1 day ago
- New York, NY (13 miles from Paramus, NJ)
- 1 day ago
Collaborate with other customer service/call center team members to find appropriate solutions and improve customer service. Support LAZ/MNR field operations as required....
Overnight Customer Service Representative
- New York, NY (13 miles from Paramus, NJ)
- 1 day ago
- New York, NY (13 miles from Paramus, NJ)
- 1 day ago
Experience: Strong customer service experience. Cash handling experience is preferred but not required. Parking industry experience is preferred but not required....
Customer Service Representative - NYC Flagship
- New York, NY (13 miles from Paramus, NJ)
- 2 days ago
- New York, NY (13 miles from Paramus, NJ)
- 2 days ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Customer Service Representative
- New York, NY (13 miles from Paramus, NJ)
- 2 days ago
- New York, NY (13 miles from Paramus, NJ)
- 2 days ago
Position Summary The Customer Service Representative plays an important role in the organization by performing a number of activities directly related to the company s Customer Service functions....
Demographic Data for Paramus, NJ
Moving to Paramus, NJ? Find some basic demographic data about Paramus, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Paramus, NJ
Highest Education Level
Customer Services in Paramus, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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