Customer Service Jobs in Mount Laurel, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Packaged Gases Customer Service Representative - West Deptford
- Matheson
- West Deptford, NJ (18 miles from Mount Laurel, NJ)
- 12 hours ago
- West Deptford, NJ (18 miles from Mount Laurel, NJ)
- 12 hours ago
Backs up inbound customer service, as needed. 11. Comply with all DOT and OSHA regulations. 12. Ensure all safety rules are strictly observed. 13....
In PersonCustomer Service Associate Trainee
- Goodwill
- Maple Shade, NJ (4 miles from Mount Laurel, NJ)
- 12 hours ago
- Maple Shade, NJ (4 miles from Mount Laurel, NJ)
- 12 hours ago
Customer Service Ability to meet customer needs, understand their concerns, and resolve issues in a friendly and efficient manner....
In Person Part Time- Goodwill
- Woodbury Heights, NJ (15 miles from Mount Laurel, NJ)
- 12 hours ago
- Woodbury Heights, NJ (15 miles from Mount Laurel, NJ)
- 12 hours ago
cashier functions, interacts with customers, provides great customer service, and handles stock and merchandise on the sales floor....
In Person Part TimeCustomer Service Associate - Temporary
- Walgreens
- Levittown, PA (15 miles from Mount Laurel, NJ)
- 12 hours ago
- Levittown, PA (15 miles from Mount Laurel, NJ)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person Temporary- Aerotek
- Haddon Township, NJ (8 miles from Mount Laurel, NJ)
- 19 hours ago
- Haddon Township, NJ (8 miles from Mount Laurel, NJ)
- 19 hours ago
Service Assoc......
In Person- DollarTree
- Camden, NJ (11 miles from Mount Laurel, NJ)
- 20 hours ago
- Camden, NJ (11 miles from Mount Laurel, NJ)
- 20 hours ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonSenior Customer Service Associate
- Goodwill
- Stratford, NJ (10 miles from Mount Laurel, NJ)
- 1 day ago
- Stratford, NJ (10 miles from Mount Laurel, NJ)
- 1 day ago
Customer Service Ability to meet customer needs, understand their concerns, and resolve issues in a friendly and efficient manner....
In Person Part TimePharmacy Customer Service Associate
- Walgreens
- Magnolia, NJ (9 miles from Mount Laurel, NJ)
- 1 day ago
- Magnolia, NJ (9 miles from Mount Laurel, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonDoggie Style Pets - Customer Service Associate
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 1 day ago
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 1 day ago
We are seeking Customer Service Associates for our retail stores....
In PersonRetail Customer Service Associate Part Time
- BJ's Wholesale Club
- Montgomeryville, PA (24 miles from Mount Laurel, NJ)
- 3 days ago
- Montgomeryville, PA (24 miles from Mount Laurel, NJ)
- 3 days ago
Job Summary Responsible for performing merchandise protection procedures, monitoring entrance and exit activity, and providing superior customer service to members....
In Person Part TimeSeasonal Retail Customer Service and Returns Associate (Full-Time)
- IKEA North America Services, LLC
- Conshohocken, PA (22 miles from Mount Laurel, NJ)
- 3 days ago
- Conshohocken, PA (22 miles from Mount Laurel, NJ)
- 3 days ago
Why we will love you You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you....
In Person Full TimeRetail Customer Experience Associate, Deptford - Full Time
- Macy's
- Deptford, NJ (15 miles from Mount Laurel, NJ)
- 4 days ago
- Deptford, NJ (15 miles from Mount Laurel, NJ)
- 4 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
In Person Full TimeRetail Customer Service Associate
- FedEx
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 5 days ago
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 5 days ago
This customer service focused team member is knowledgeable in all areas of the Stores business, including print, signs & graphics, and shipping....
In Person- DollarTree
- Bristol, PA (11 miles from Mount Laurel, NJ)
- 5 days ago
- Bristol, PA (11 miles from Mount Laurel, NJ)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonSeasonal Full-Time Customer Experience Associate
- IKEA
- Conshohocken, PA (22 miles from Mount Laurel, NJ)
- 5 days ago
- Conshohocken, PA (22 miles from Mount Laurel, NJ)
- 5 days ago
. • Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed. • When supporting in Full Serve Hand Out (FSHO), provide customers with...
In Person Full TimeDemographic Data for Mount Laurel, NJ
Moving to Mount Laurel, NJ? Find some basic demographic data about Mount Laurel, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Mount Laurel, NJ
Highest Education Level
Customer Services in Mount Laurel, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »