Customer Service Jobs in Middletown, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 34 Jobs

Retail Cashier and Customer Service Associate

  • IKEA North America Services, LLC
  • Brooklyn, NY (21 miles from Middletown, NJ)
  • 1 hour ago
  • Brooklyn, NY (21 miles from Middletown, NJ)
  • 1 hour ago

service experience preferred....

In Person

Customer Service Associate

  • Walgreens
  • Englishtown, NJ (15 miles from Middletown, NJ)
  • 1 hour ago
  • Englishtown, NJ (15 miles from Middletown, NJ)
  • 1 hour ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person

Retail Customer Service Associate

  • FedEx
  • Brooklyn, NY (21 miles from Middletown, NJ)
  • 14 hours ago
  • Brooklyn, NY (21 miles from Middletown, NJ)
  • 14 hours ago

This customer service focused team member is knowledgeable in all areas of the Stores business, including print, signs & graphics, and shipping....

In Person

Warehouse Customer Service Representative

  • GEODIS
  • Edison, NJ (17 miles from Middletown, NJ)
  • 21 hours ago
  • Edison, NJ (17 miles from Middletown, NJ)
  • 21 hours ago

Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...

In Person

Customer Service Associate, Part-Time

  • Cabelas
  • Sayreville, NJ (14 miles from Middletown, NJ)
  • 1 day ago
  • Sayreville, NJ (14 miles from Middletown, NJ)
  • 1 day ago

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....

In Person Part Time

Customer Service Associate

  • Cabelas
  • Sayreville, NJ (14 miles from Middletown, NJ)
  • 1 day ago
  • Sayreville, NJ (14 miles from Middletown, NJ)
  • 1 day ago

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....

In Person

Pharmacy Customer Service Associate

  • Walgreens
  • Jackson, NJ (24 miles from Middletown, NJ)
  • 1 day ago
  • Jackson, NJ (24 miles from Middletown, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person

Customer Service Associate - Temporary

  • Walgreens
  • Edison, NJ (17 miles from Middletown, NJ)
  • 2 days ago
  • Edison, NJ (17 miles from Middletown, NJ)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person Temporary

Customer Service Associate I

  • Dollar Tree
  • Plainfield, NJ (22 miles from Middletown, NJ)
  • 4 days ago
  • Plainfield, NJ (22 miles from Middletown, NJ)
  • 4 days ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

In Person

Retail Customer Service Associate Part Time

  • BJ's
  • Old Bridge, NJ (11 miles from Middletown, NJ)
  • 5 days ago
  • Old Bridge, NJ (11 miles from Middletown, NJ)
  • 5 days ago

Job Summary Responsible for performing merchandise protection procedures, monitoring entrance and exit activity, and providing superior customer service to members....

In Person Part Time

Customer Service Associate

  • DollarTree
  • Old Bridge, NJ (11 miles from Middletown, NJ)
  • 6 days ago
  • Old Bridge, NJ (11 miles from Middletown, NJ)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

In Person

Customer Service Associate

  • Walgreen Co.
  • Wall Township, NJ (16 miles from Middletown, NJ)
  • 6 days ago
  • Wall Township, NJ (16 miles from Middletown, NJ)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person

Customer Service Associate I

  • DollarTree
  • Watchung, NJ (24 miles from Middletown, NJ)
  • 7 days ago
  • Watchung, NJ (24 miles from Middletown, NJ)
  • 7 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

In Person

Customer Service Associate

  • Merck Sharp Dohme
  • Elizabeth, NJ (18 miles from Middletown, NJ)
  • 8 days ago
  • Elizabeth, NJ (18 miles from Middletown, NJ)
  • 8 days ago

Service Assoc......

In Person

Alterations Customer Service Representative

  • David's Bridal
  • Watchung, NJ (24 miles from Middletown, NJ)
  • 13 days ago
  • Watchung, NJ (24 miles from Middletown, NJ)
  • 13 days ago

Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls...

In Person

Demographic Data for Middletown, NJ

Moving to Middletown, NJ? Find some basic demographic data about Middletown, NJ below.


Local
National
28,169
541
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
aIt takes months to find a customer, one second to lose one.a_x009d_ a Vince Lombardi Customer service fosters customer loyalty and increases the amount a customer invests in your company. It also...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Middletown, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Middletown, NJ offer the following education background
High School or GED
31.4%
Bachelor's Degree
27.3%
Associate's Degree
16.4%
Vocational Degree or Certification
12.1%
Master's Degree
6.1%
Some College
4.2%
Some High School
1.6%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Middletown, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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