Customer Service Jobs in Dover, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Newark, NJ (23 miles from Dover, NJ)
- 45+ days ago
- Newark, NJ (23 miles from Dover, NJ)
- 45+ days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Full Time Customer Service and Sales Associate
- Paramus, NJ (24 miles from Dover, NJ)
- 30+ days ago
- Paramus, NJ (24 miles from Dover, NJ)
- 30+ days ago
The Full Time Customer Service and Sales Associate, is an essential member of the Hertz Local Edition team....
- Newton, NJ (16 miles from Dover, NJ)
- 2 days ago
- Newton, NJ (16 miles from Dover, NJ)
- 2 days ago
We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Customer Service Associate - Temporary
- Newark, NJ (23 miles from Dover, NJ)
- 1 hour ago
- Newark, NJ (23 miles from Dover, NJ)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Hackettstown, NJ (15 miles from Dover, NJ)
- 5 hours ago
- Hackettstown, NJ (15 miles from Dover, NJ)
- 5 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
- Berkeley Heights, NJ (18 miles from Dover, NJ)
- 9 hours ago
- Berkeley Heights, NJ (18 miles from Dover, NJ)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Lodi, NJ (24 miles from Dover, NJ)
- 1 day ago
- Lodi, NJ (24 miles from Dover, NJ)
- 1 day ago
*Resume Required* Must have experience working in customer service!! INTERVIEWS WILL BE TAKEN IN OFFICE. Make sure to leave your email and number to be able to communicate! Thank you!...
Customer Service Representative Moving Experience Required
- Clifton, NJ (21 miles from Dover, NJ)
- 1 day ago
- Clifton, NJ (21 miles from Dover, NJ)
- 1 day ago
As our company continues to grow, we are looking for a dedicated and experienced Customer Service Representative to join our team....
Front Desk / Customer Service Representative - Key Holder (Shift Leader)
- Paramus, NJ (24 miles from Dover, NJ)
- 1 day ago
- Paramus, NJ (24 miles from Dover, NJ)
- 1 day ago
We are seeking an enthusiastic Customer Service Representative (CSR) - Key Holder to sell iFLY’s unique indoor skydiving experience!...
- Clifton, NJ (21 miles from Dover, NJ)
- 2 days ago
- Clifton, NJ (21 miles from Dover, NJ)
- 2 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Dispensary Associate-PT (Mister Jones)
- Little Falls, NJ (17 miles from Dover, NJ)
- 2 days ago
- Little Falls, NJ (17 miles from Dover, NJ)
- 2 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Customer Service Representative
- Montclair, NJ (19 miles from Dover, NJ)
- 3 days ago
- Montclair, NJ (19 miles from Dover, NJ)
- 3 days ago
Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....
Evening/Overnight Customer Service Representative
- Union, NJ (21 miles from Dover, NJ)
- 3 days ago
- Union, NJ (21 miles from Dover, NJ)
- 3 days ago
This Customer Service Representative role is pivotal in monitoring alarms and dispatching appropriate authorities for residential and businesses across North America....
- Allendale, NJ (22 miles from Dover, NJ)
- 3 days ago
- Allendale, NJ (22 miles from Dover, NJ)
- 3 days ago
Essential Skills Experience in providing customer service support. Experience within the Manufacturing Industry. Experience with an ERP system (Epicor Preferred)....
Customer Service Representative / Truck Despatcher
- Newark, NJ (23 miles from Dover, NJ)
- 4 days ago
- Newark, NJ (23 miles from Dover, NJ)
- 4 days ago
Customer Service Representative / Truck Dispatcher New Jersey based Granite Stone wholesaler / Distributor in the Mid-Atlantic States is seeking a motivated and experienced hands-on Customer Service...
Demographic Data for Dover, NJ
Moving to Dover, NJ? Find some basic demographic data about Dover, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Dover, NJ
Highest Education Level
Customer Services in Dover, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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