Customer Service Jobs in Coldwater, MS

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 15 Jobs
WAI Global

Distribution Center Customer Service Representative

  • WAI Global
  • Southaven, MS (17 miles from Coldwater, MS)
  • 11 days ago
  • WAI Global
  • Southaven, MS (17 miles from Coldwater, MS)
  • 11 days ago

Description WAI is excited to announce that we're expanding our team and seeking a dedicated Distribution Center Customer Service Representative to help us continue our commitment to excellence....

Customer Service Associate - Temporary

  • Hernando, MS (6 miles from Coldwater, MS)
  • 2 days ago
  • Hernando, MS (6 miles from Coldwater, MS)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Olive Branch, MS (16 miles from Coldwater, MS)
  • 6 days ago
  • Olive Branch, MS (16 miles from Coldwater, MS)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Southaven, MS (17 miles from Coldwater, MS)
  • 6 days ago
  • Southaven, MS (17 miles from Coldwater, MS)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate Job

  • Olive Branch, MS (16 miles from Coldwater, MS)
  • 8 days ago
  • Olive Branch, MS (16 miles from Coldwater, MS)
  • 8 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Service Representative

  • Horn Lake, MS (17 miles from Coldwater, MS)
  • 9 days ago
  • Horn Lake, MS (17 miles from Coldwater, MS)
  • 9 days ago

Store 2703251: 1025 Goodman Rd, Horn Lake, Mississippi 38637 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Retail Customer Service Cashier

  • Sardis, MS (20 miles from Coldwater, MS)
  • 10 days ago
  • Sardis, MS (20 miles from Coldwater, MS)
  • 10 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Tunica, MS (23 miles from Coldwater, MS)
  • 20 days ago
  • Tunica, MS (23 miles from Coldwater, MS)
  • 20 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Olive Branch, MS (16 miles from Coldwater, MS)
  • 24 days ago
  • Olive Branch, MS (16 miles from Coldwater, MS)
  • 24 days ago

Oversees Transportation 2.1 Monitors inbound shipments to ensure 100 % order fulfillment 2.2 Interacts daily with Logistics division to ensure available equipment and on-time delivery 2.3 Works directly...

Distribution Customer Service Representative

  • Olive Branch, MS (16 miles from Coldwater, MS)
  • 60+ days ago
  • Olive Branch, MS (16 miles from Coldwater, MS)
  • 60+ days ago

Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed by Customer Service Supervisor or Office Manager....

Customer Service Representative - Olive Branch

  • Olive Branch, MS (16 miles from Coldwater, MS)
  • 30+ days ago
  • Olive Branch, MS (16 miles from Coldwater, MS)
  • 30+ days ago

The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business....

Retail Customer Service Associate

  • Southaven, MS (17 miles from Coldwater, MS)
  • 45+ days ago
  • Southaven, MS (17 miles from Coldwater, MS)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 465 Goodman Rd E, Southaven, MS...

Customer Service Representative

  • Southaven, MS (17 miles from Coldwater, MS)
  • 60+ days ago
  • Southaven, MS (17 miles from Coldwater, MS)
  • 60+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative - FT

  • Memphis, TN (22 miles from Coldwater, MS)
  • 60+ days ago
  • Memphis, TN (22 miles from Coldwater, MS)
  • 60+ days ago

service....

Customer Service Representative

  • Horn Lake, MS (17 miles from Coldwater, MS)
  • 90+ days ago
  • Horn Lake, MS (17 miles from Coldwater, MS)
  • 90+ days ago

Company Description Customer Service Representatives handle all phases of order taking, pick up window service, counter service and car side delivery....

Demographic Data for Coldwater, MS

Moving to Coldwater, MS? Find some basic demographic data about Coldwater, MS below.


Local
National
11,467
97
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Coldwater, MS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Coldwater, MS offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Coldwater, MS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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