Customer Service Jobs in Mississippi

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 76 Jobs
WAI Global

Distribution Center Customer Service Representative

Description WAI is excited to announce that we're expanding our team and seeking a dedicated Distribution Center Customer Service Representative to help us continue our commitment to excellence....

Customer Service Representative

  • Greenville, MS
  • 13 days ago
  • Greenville, MS
  • 13 days ago

As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Bilingual Loan Servicing Customer Service Representative

  • Hattiesburg, MS
  • 11 hours ago
  • Hattiesburg, MS
  • 11 hours ago

**Job Description:** At Regions, the Loan Servicing Customer Service Representative responds to customer's inquiries or complaints regarding Loan Servicing products or services....

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Jackson, MS
  • 11 hours ago
  • Jackson, MS
  • 11 hours ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative/Bid Coordinator (US)

  • Richland, MS
  • 14 hours ago
  • Richland, MS
  • 14 hours ago

What You Bring Associate's degree or 6+ years of experience in Customer Service. SAP and Salesforce experience required. Proficient in Microsoft Office (Power Point, Word, Excel, Outlook)....

Customer Service Associate - Dinner/Close Shift

  • Madison, MS
  • 1 day ago
  • Madison, MS
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative

  • Greenwood, MS
  • 1 day ago
  • Greenwood, MS
  • 1 day ago

Typing, basic computer knowledge, answer telephone, solict all customers, open mail. Apply payments, maintain cash drawer, filing, picking up mail at post office and dropping bank bag.

Senior Customer Service Representative - Corporate Filings

  • Jackson, MS
  • 1 day ago
  • Jackson, MS
  • 1 day ago

**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....

Customer Service Associate - Temporary

  • Diberville, MS
  • 2 days ago
  • Diberville, MS
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Branch Customer Service Representative

  • Jackson, MS
  • 2 days ago
  • Jackson, MS
  • 2 days ago

A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...

Customer Accounts Advisor

  • Batesville, MS
  • 3 days ago
  • Batesville, MS
  • 3 days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Customer Service Representative (Loan Consultant II)

  • Ridgeland, MS
  • 3 days ago
  • Ridgeland, MS
  • 3 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Representative - Rehab

  • Flowood, MS
  • 3 days ago
  • Flowood, MS
  • 3 days ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Retail Customer Service Associate

  • Jackson, MS
  • 3 days ago
  • Jackson, MS
  • 3 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Batesville, MS
  • 3 days ago
  • Batesville, MS
  • 3 days ago

Store 2723861: 100 Hwy 51 N, Batesville, Mississippi 38606 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Demographic Data for Mississippi

Moving to Mississippi? Find some basic demographic data about Mississippi below.


Local
National
2,961,190
59,269

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Title Synonyms

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Salary for Customer Service Jobs in Mississippi

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Mississippi offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mississippi
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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