Customer Service Jobs in Southaven, MS

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 42 Jobs

Customer Service Associate I

  • Robinsonville, MS (21 miles from Southaven, MS)
  • moments ago
  • Robinsonville, MS (21 miles from Southaven, MS)
  • moments ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Senatobia, MS (24 miles from Southaven, MS)
  • moments ago
  • Senatobia, MS (24 miles from Southaven, MS)
  • moments ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Lead Retail Customer Service Associate

  • Memphis, TN (13 miles from Southaven, MS)
  • 20 hours ago
  • Memphis, TN (13 miles from Southaven, MS)
  • 20 hours ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Customer Service Representative

  • Horn Lake, MS (2 miles from Southaven, MS)
  • 1 day ago
  • Horn Lake, MS (2 miles from Southaven, MS)
  • 1 day ago

Position: First shift (1st) Customer Service Representative Shift: 7:30am- 4:00pm, Monday-Friday Pay: $21.00 per hour....

Customer Service Representative

  • Collierville, TN (21 miles from Southaven, MS)
  • 1 day ago
  • Collierville, TN (21 miles from Southaven, MS)
  • 1 day ago

We are seeking a highly motivated and passionate Customer Service Representative to join our team....

Healthcare Customer Service Representative - Remote

  • Cordova, TN (20 miles from Southaven, MS)
  • 3 days ago
  • Cordova, TN (20 miles from Southaven, MS)
  • 3 days ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Customer Service Representative - Memphis, TN

  • Memphis, TN (13 miles from Southaven, MS)
  • 4 days ago
  • Memphis, TN (13 miles from Southaven, MS)
  • 4 days ago

Possess a commitment to customer service, rigorous attention to detail and the ability to work in a team-oriented environment....

Customer Service Representative Part Time

  • Memphis, TN (13 miles from Southaven, MS)
  • 6 days ago
  • Memphis, TN (13 miles from Southaven, MS)
  • 6 days ago

What You Bring: Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day....

Customer Service Representative

  • Memphis, TN (13 miles from Southaven, MS)
  • 8 days ago
  • Memphis, TN (13 miles from Southaven, MS)
  • 8 days ago

POSITION SUMMARY: A Customer Service Representative works with clients who have orders, complaints or require information about products/services purchased from the organization....

Customer Service Representative - 1222081-2466

  • West Memphis, AR (14 miles from Southaven, MS)
  • 10 days ago
  • West Memphis, AR (14 miles from Southaven, MS)
  • 10 days ago

Customer Service Representative - ... at National Coatings & Supplies Inc. in West Memphis, Arkansas, United States Job Description Warren Oil is looking for a dynamic customer service professional...

Customer Service Representative

  • Memphis, TN (13 miles from Southaven, MS)
  • 10 days ago
  • Memphis, TN (13 miles from Southaven, MS)
  • 10 days ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Service Associate Job Memphis, TN

  • Memphis, TN (13 miles from Southaven, MS)
  • 12 days ago
  • Memphis, TN (13 miles from Southaven, MS)
  • 12 days ago

Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...

Customer Service Representative

  • Olive Branch, MS (11 miles from Southaven, MS)
  • 13 days ago
  • Olive Branch, MS (11 miles from Southaven, MS)
  • 13 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate Job

  • Memphis, TN (13 miles from Southaven, MS)
  • 13 days ago
  • Memphis, TN (13 miles from Southaven, MS)
  • 13 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Service Associate

  • Southaven, MS
  • 14 days ago
  • Southaven, MS
  • 14 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Southaven, MS

Moving to Southaven, MS? Find some basic demographic data about Southaven, MS below.


Local
National
51,939
1,154
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Southaven, MS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Southaven, MS offer the following education background
High School or GED
34.1%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Southaven, MS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »