Customer Service Jobs in Ypsilanti, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative / Estimator
- Saturn Printing
- Livonia, MI (17 miles from Ypsilanti, MI)
- 14 days ago
- Saturn Printing
- Livonia, MI (17 miles from Ypsilanti, MI)
- 14 days ago
Are you a detail-oriented individual with a passion for providing exceptional customer service?...
Office Assistant / Customer Service Representative
- Wixom, MI (22 miles from Ypsilanti, MI)
- 13 hours ago
- Wixom, MI (22 miles from Ypsilanti, MI)
- 13 hours ago
The Company: We have partnered with a world-leading engineered surfaces company. The Company manufactures and distributes High-Pressure Laminate, Quartz, Solid Surface, Coordinated TFL and...
Customer Service Representative-Front Desk
- Whitmore Lake, MI (16 miles from Ypsilanti, MI)
- 18 hours ago
- Whitmore Lake, MI (16 miles from Ypsilanti, MI)
- 18 hours ago
This is a full-time, non-exempt position reporting to the Customer Service Department Manager....
Customer Service Representative- Medical
- Inkster, MI (16 miles from Ypsilanti, MI)
- 1 day ago
- Inkster, MI (16 miles from Ypsilanti, MI)
- 1 day ago
Purpose: The Customer Service Representative (CSR) is responsible for a variety of office tasks necessary to provide medical services at WWFHC....
Customer Service Representative
- Melvindale, MI (23 miles from Ypsilanti, MI)
- 2 days ago
- Melvindale, MI (23 miles from Ypsilanti, MI)
- 2 days ago
We're seeking a Customer Service Representative to work in Melvindale, MI. Sound good? Take a closer look below....
Customer Care Representative 1
- Ann Arbor, MI (12 miles from Ypsilanti, MI)
- 2 days ago
- Ann Arbor, MI (12 miles from Ypsilanti, MI)
- 2 days ago
Experience: 2+ years of customer service experience, preferably in a healthcare call center environment or operator console with experience in data entry and call documentation....
Customer Service Representative
- Melvindale, MI (23 miles from Ypsilanti, MI)
- 2 days ago
- Melvindale, MI (23 miles from Ypsilanti, MI)
- 2 days ago
Apply to be a Customer Service Representative today! 9870375...
Customer Service Representative
- Dearborn, MI (23 miles from Ypsilanti, MI)
- 2 days ago
- Dearborn, MI (23 miles from Ypsilanti, MI)
- 2 days ago
Customer Service Representative Help at Home - 3.1 Dearborn, MI Job Details $35,000 - $40,000 a year 18 hours ago Benefits 401(k) Qualifications Mid-level SOX Analysis skills Driver's License Supervising...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Taylor, MI (18 miles from Ypsilanti, MI)
- 3 days ago
- Taylor, MI (18 miles from Ypsilanti, MI)
- 3 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Licensed Customer Service Representative - Canton, MI
- Canton, MI (11 miles from Ypsilanti, MI)
- 4 days ago
- Canton, MI (11 miles from Ypsilanti, MI)
- 4 days ago
Successful completion of Customer Service, Insurance and Membership training within 6 months of hire Education: High School Diploma or equivalent Work Experience: Provide a high level of customer-focused...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Remote Position)
- Livonia, MI (17 miles from Ypsilanti, MI)
- 4 days ago
- Livonia, MI (17 miles from Ypsilanti, MI)
- 4 days ago
Strong customer service orientation....
Remote WorkCustomer Care Representative I
- Dearborn, MI (23 miles from Ypsilanti, MI)
- 4 days ago
- Dearborn, MI (23 miles from Ypsilanti, MI)
- 4 days ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Claims Customer Care Representative
- Farmington Hills, MI (23 miles from Ypsilanti, MI)
- 5 days ago
- Farmington Hills, MI (23 miles from Ypsilanti, MI)
- 5 days ago
Knowledge, Skills & Abilities High School diploma or GED. 2 years high volume customer service experience. Proficient computer skills required including Microsoft Office Suite....
Demographic Data for Ypsilanti, MI
Moving to Ypsilanti, MI? Find some basic demographic data about Ypsilanti, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Ypsilanti, MI
Highest Education Level
Customer Services in Ypsilanti, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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