Customer Service Jobs in Ypsilanti, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative / Estimator
- Saturn Printing
- Livonia, MI (17 miles from Ypsilanti, MI)
- 13 days ago
- Saturn Printing
- Livonia, MI (17 miles from Ypsilanti, MI)
- 13 days ago
Are you a detail-oriented individual with a passion for providing exceptional customer service?...
Retail Service Representative (Service)- Detroit
- Livonia, MI (17 miles from Ypsilanti, MI)
- 6 hours ago
- Livonia, MI (17 miles from Ypsilanti, MI)
- 6 hours ago
May train others in office and customer service processes. May create purchase orders, process payments or process receipts....
Customer Service Representative (Travel Enthusiast) - On-Site
- Farmington Hills, MI (23 miles from Ypsilanti, MI)
- 8 hours ago
- Farmington Hills, MI (23 miles from Ypsilanti, MI)
- 8 hours ago
Job Title: Customer Service Representative (Travel Enthusiast) - On-Site Job Description The Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet...
Customer Service & Retail Front Desk Associate - Store #328 - 1803 N Wayne Rd
- Westland, MI (15 miles from Ypsilanti, MI)
- 19 hours ago
- Westland, MI (15 miles from Ypsilanti, MI)
- 19 hours ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Customer Service Representative (Part-Time)
- Taylor, MI (18 miles from Ypsilanti, MI)
- 21 hours ago
- Taylor, MI (18 miles from Ypsilanti, MI)
- 21 hours ago
Cardinal Staffing is immediately hiring for a PART-TIME Customer Service Representative (Inside Sales) in Taylor, MI. 1st shift = 9:00AM - 2:00PM Monday -Friday Some overtime may be required if production...
Store 4706218: 528 Clark Rd, Ypsilanti, Michigan 48198 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Livonia, MI (17 miles from Ypsilanti, MI)
- 1 day ago
- Livonia, MI (17 miles from Ypsilanti, MI)
- 1 day ago
Responsible for assisting in the resolution of incoming customer service calls/emails by providing timely, accurate information to customers or resolving issues as appropriate within department guidelines...
Customer Service Representative
- Farmington Hills, MI (23 miles from Ypsilanti, MI)
- 1 day ago
- Farmington Hills, MI (23 miles from Ypsilanti, MI)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Wyandotte, MI (23 miles from Ypsilanti, MI)
- 1 day ago
- Wyandotte, MI (23 miles from Ypsilanti, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Ann Arbor, MI (12 miles from Ypsilanti, MI)
- 1 day ago
- Ann Arbor, MI (12 miles from Ypsilanti, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Novi, MI (19 miles from Ypsilanti, MI)
- 2 days ago
- Novi, MI (19 miles from Ypsilanti, MI)
- 2 days ago
At PTSolutions, we are looking to add to our growing team of Customer Service Representatives....
Customer Service Representative - Dental
- Taylor, MI (18 miles from Ypsilanti, MI)
- 3 days ago
- Taylor, MI (18 miles from Ypsilanti, MI)
- 3 days ago
service....
Customer Service Representative
- Novi, MI (19 miles from Ypsilanti, MI)
- 5 days ago
- Novi, MI (19 miles from Ypsilanti, MI)
- 5 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative
- Southgate, MI (21 miles from Ypsilanti, MI)
- 5 days ago
- Southgate, MI (21 miles from Ypsilanti, MI)
- 5 days ago
What You'll Do: Responsible for all aspects of customer service and sales support. Create new orders in internal systems as required....
Customer Service Representative
- Farmington Hills, MI (23 miles from Ypsilanti, MI)
- 6 days ago
- Farmington Hills, MI (23 miles from Ypsilanti, MI)
- 6 days ago
1+ years of customer service or post high school educational experience A passion and drive to explain, present, and honestly provide options to customers Ability to work specific schedule they are...
Demographic Data for Ypsilanti, MI
Moving to Ypsilanti, MI? Find some basic demographic data about Ypsilanti, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Ypsilanti, MI
Highest Education Level
Customer Services in Ypsilanti, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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