Customer Service/Retail Associate
- Binsons Medical Equipment & Supplies
- Southgate, Michigan
- Full Time
Now Hiring: Customer Service/Retail Associate
Location: 18800 Eureka Rd., Southgate, MI 48195
Schedule: Monday-Friday | 8:30 AM - 5:00 PM
At Binson s , we believe in three things: Better Products, Better Services, Better Lives -and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you re looking to make a real impact in people s lives, you're in the right place.
The Role: Customer Service/Retail Associate
To support patients by assisting with the selection and purchase of medical supplies, while providing exceptional customer service in a friendly and professional environment. This includes processing transactions, managing inventory, and ensuring all orders are accurately generated with proper documentation and insurance verification.
What We're Looking For
High School Diploma or equivalent
Minimum 1-2 years of experience in retail sales, customer service, or a medical office setting
Familiarity with basic medical terminology and medical insurance processes is a plus
Excellent interpersonal and communication skills with a high degree of empathy and patience
Skilled with point-of-sale (POS) systems and inventory software
What You ll Be Doing
Greet customers, assess their medical equipment needs, and recommend appropriate products.
Instruct patients and caregivers on the safe and proper use, care, and maintenance of their durable medical equipment.
Collect and verify patient demographics, prescriptions, and insurance information.
Receive, unpack, build and stock merchandise.
Keep the retail floor clean, organized, and visually appealing to ensure a safe environment for customers with limited mobility.
Perks & Benefits
Competitive pay
Full benefits: Medical, Dental, Vision & Life Insurance
Paid time off + floating holiday
401(k) Retirement Savings Plan
Training and growth opportunities
Location: 18800 Eureka Rd., Southgate, MI 48195
Schedule: Monday-Friday | 8:30 AM - 5:00 PM
At Binson s , we believe in three things: Better Products, Better Services, Better Lives -and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you re looking to make a real impact in people s lives, you're in the right place.
The Role: Customer Service/Retail Associate
To support patients by assisting with the selection and purchase of medical supplies, while providing exceptional customer service in a friendly and professional environment. This includes processing transactions, managing inventory, and ensuring all orders are accurately generated with proper documentation and insurance verification.
What We're Looking For
High School Diploma or equivalent
Minimum 1-2 years of experience in retail sales, customer service, or a medical office setting
Familiarity with basic medical terminology and medical insurance processes is a plus
Excellent interpersonal and communication skills with a high degree of empathy and patience
Skilled with point-of-sale (POS) systems and inventory software
What You ll Be Doing
Greet customers, assess their medical equipment needs, and recommend appropriate products.
Instruct patients and caregivers on the safe and proper use, care, and maintenance of their durable medical equipment.
Collect and verify patient demographics, prescriptions, and insurance information.
Receive, unpack, build and stock merchandise.
Keep the retail floor clean, organized, and visually appealing to ensure a safe environment for customers with limited mobility.
Perks & Benefits
Competitive pay
Full benefits: Medical, Dental, Vision & Life Insurance
Paid time off + floating holiday
401(k) Retirement Savings Plan
Training and growth opportunities
Job ID: 518873630
Originally Posted on: 4/26/2026
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