Customer Service Jobs in Southfield, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Associate - Temporary
- Warren, MI (15 miles from Southfield, MI)
- 5 hours ago
- Warren, MI (15 miles from Southfield, MI)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual French Customer Service Representative
- Dearborn, MI (14 miles from Southfield, MI)
- 16 hours ago
- Dearborn, MI (14 miles from Southfield, MI)
- 16 hours ago
As a fully remote Customer Service Representative (Bilingual French) based in the Allen Park, MI area, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the...
Remote WorkBilingual Spanish Customer Service Representative
- Dearborn, MI (14 miles from Southfield, MI)
- 16 hours ago
- Dearborn, MI (14 miles from Southfield, MI)
- 16 hours ago
As a Customer Service Representative (Bilingual Spanish) in Allen Park, MI, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part...
Concierge Customer Service Representative
- Dearborn, MI (14 miles from Southfield, MI)
- 16 hours ago
- Dearborn, MI (14 miles from Southfield, MI)
- 16 hours ago
As a Concierge Customer Service Representative in Allen Park, MI, specializing in the automotive industry, you'll be part of creating and delivering amazing customer experiences, while also enjoying...
Customer Service Representative
- Dearborn, MI (14 miles from Southfield, MI)
- 16 hours ago
- Dearborn, MI (14 miles from Southfield, MI)
- 16 hours ago
As a Customer Service Representative in Allen Park, MI, specializing in the automotive industry, you'll be part of creating and delivering amazing customer experiences, while also enjoying the satisfaction...
Customer Experience Associate III
- Detroit, MI (15 miles from Southfield, MI)
- 1 day ago
- Detroit, MI (15 miles from Southfield, MI)
- 1 day ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
- Farmington Hills, MI (5 miles from Southfield, MI)
- 1 day ago
- Farmington Hills, MI (5 miles from Southfield, MI)
- 1 day ago
This position reports to the Supervisor PFS Customer Service....
Remote Work- West Bloomfield, MI (5 miles from Southfield, MI)
- 1 day ago
- West Bloomfield, MI (5 miles from Southfield, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Farmington Hills, MI (5 miles from Southfield, MI)
- 1 day ago
- Farmington Hills, MI (5 miles from Southfield, MI)
- 1 day ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
SKILLS: Excellent customer service skills required. Demonstrated sales skills required....
Customer Service Representative
- Wixom, MI (13 miles from Southfield, MI)
- 2 days ago
- Wixom, MI (13 miles from Southfield, MI)
- 2 days ago
On-the-Job Training: We provide extensive training for your success as a Customer Service Representative....
Customer Service Representative
- Romulus, MI (20 miles from Southfield, MI)
- 2 days ago
- Romulus, MI (20 miles from Southfield, MI)
- 2 days ago
Overview Imperial Dade, a leading North American distributor, has a Customer Service Representative role available in Romulus, MI!...
- Clarkston, MI (16 miles from Southfield, MI)
- 2 days ago
- Clarkston, MI (16 miles from Southfield, MI)
- 2 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Dispensary Associate-FT (Detroit)
- Detroit, MI (15 miles from Southfield, MI)
- 2 days ago
- Detroit, MI (15 miles from Southfield, MI)
- 2 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Demographic Data for Southfield, MI
Moving to Southfield, MI? Find some basic demographic data about Southfield, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Southfield, MI
Highest Education Level
Customer Services in Southfield, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Long-Term Disability
- Restocking
- Replenishing
- Wholesale
- Asset Protection
- First In, First Out
- Merchandising
- Pulling
- Customer Support
- Cashier Skills
- Loading & Unloading
- Customer Satisfaction
- Housekeeping
- Reimbursement
- Retail
- Energetic
- Relationship Management
- Decision Making
- Customer Relations
- Friendliness
- High School Diploma
- Driving
- Telephone Skills
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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