Customer Service Jobs in Monroe, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Taylor, MI (24 miles from Monroe, MI)
- 16 hours ago
- Taylor, MI (24 miles from Monroe, MI)
- 16 hours ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Customer Service Representative, Full or Part Time
- Ypsilanti, MI (21 miles from Monroe, MI)
- 2 days ago
- Ypsilanti, MI (21 miles from Monroe, MI)
- 2 days ago
Store 4706218: 528 Clark Rd, Ypsilanti, Michigan 48198 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Northwood, OH (17 miles from Monroe, MI)
- 2 days ago
- Northwood, OH (17 miles from Monroe, MI)
- 2 days ago
Job Summary 2nd Shift Customer Service Representative (CSR) - Hiring Now!...
- Trenton, MI (19 miles from Monroe, MI)
- 3 days ago
- Trenton, MI (19 miles from Monroe, MI)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Toledo, OH (18 miles from Monroe, MI)
- 3 days ago
- Toledo, OH (18 miles from Monroe, MI)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Oregon, OH (17 miles from Monroe, MI)
- 6 days ago
- Oregon, OH (17 miles from Monroe, MI)
- 6 days ago
Store 4705634: 401 S Wheeling St, Oregon, Ohio 43616 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Southgate, MI (24 miles from Monroe, MI)
- 7 days ago
- Southgate, MI (24 miles from Monroe, MI)
- 7 days ago
What You'll Do: Responsible for all aspects of customer service and sales support. Create new orders in internal systems as required....
Customer Service Representative
- Taylor, MI (24 miles from Monroe, MI)
- 7 days ago
- Taylor, MI (24 miles from Monroe, MI)
- 7 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Southgate, MI (24 miles from Monroe, MI)
- 8 days ago
- Southgate, MI (24 miles from Monroe, MI)
- 8 days ago
ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound...
Internship - Customer Service Representative
- Flat Rock, MI (16 miles from Monroe, MI)
- 8 days ago
- Flat Rock, MI (16 miles from Monroe, MI)
- 8 days ago
Internship - Customer Service Representative Crest Ford Flat Rock Inc Flat Rock, MI Part Time Join our customer service team and provide our customer with a fist class experience....
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Service Cashier
- Monroe, MI (2 miles from Monroe, MI)
- 10 days ago
- Monroe, MI (2 miles from Monroe, MI)
- 10 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- Toledo, OH (18 miles from Monroe, MI)
- 10 days ago
- Toledo, OH (18 miles from Monroe, MI)
- 10 days ago
service....
Customer Service Representative
- Toledo, OH (18 miles from Monroe, MI)
- 12 days ago
- Toledo, OH (18 miles from Monroe, MI)
- 12 days ago
Join Us & Lead the Future of Customer Service!...
Customer Service Representative
- Toledo, OH (18 miles from Monroe, MI)
- 14 days ago
- Toledo, OH (18 miles from Monroe, MI)
- 14 days ago
Overview As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base....
Demographic Data for Monroe, MI
Moving to Monroe, MI? Find some basic demographic data about Monroe, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Monroe, MI
Highest Education Level
Customer Services in Monroe, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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