Customer Service Jobs in Madison Heights, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative / Estimator
- Saturn Printing
- Livonia, MI (16 miles from Madison Heights, MI)
- 6 days ago
- Saturn Printing
- Livonia, MI (16 miles from Madison Heights, MI)
- 6 days ago
Are you a detail-oriented individual with a passion for providing exceptional customer service?...
Customer Service Representative (Travel Enthusiast) - On-Site
- Farmington Hills, MI (15 miles from Madison Heights, MI)
- 8 days ago
- Farmington Hills, MI (15 miles from Madison Heights, MI)
- 8 days ago
Job Title: Customer Service Representative (Travel Enthusiast) - On-Site Job Description The Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet...
Customer Service Representative (Part-Time) Bilingual Spanish
- Detroit, MI (11 miles from Madison Heights, MI)
- 1 hour ago
- Detroit, MI (11 miles from Madison Heights, MI)
- 1 hour ago
Three years of customer service experience. General knowledge of Detroit At Work Career Center services and programs....
Pharmacy Customer Service Representative
- Southfield, MI (9 miles from Madison Heights, MI)
- 3 hours ago
- Southfield, MI (9 miles from Madison Heights, MI)
- 3 hours ago
Experience: Minimum two years experience in a customer service position, preferably in a call center environment....
Customer Service Representative - Utility
- Plymouth, MI (24 miles from Madison Heights, MI)
- 16 hours ago
- Plymouth, MI (24 miles from Madison Heights, MI)
- 16 hours ago
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution....
- Detroit, MI (11 miles from Madison Heights, MI)
- 16 hours ago
- Detroit, MI (11 miles from Madison Heights, MI)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative I
- Farmington Hills, MI (15 miles from Madison Heights, MI)
- 23 hours ago
- Farmington Hills, MI (15 miles from Madison Heights, MI)
- 23 hours ago
Duties include answering telephone call inquiries, customer service and promoting products and services. This position report to the Call Center Supervisor....
Teksystems Insurance Customer Service Representative Hybrid
- Troy, MI (7 miles from Madison Heights, MI)
- 1 day ago
- Troy, MI (7 miles from Madison Heights, MI)
- 1 day ago
Insurance Customer Service Representative Location: Hybrid role based in Troy, Michigan Key Details: + Salary: $17/hr (English), $18.50/hr (Bilingual in Spanish) + Start Date: May 21, 2025 + Training...
Customer Service Representative
- Wayne, MI (22 miles from Madison Heights, MI)
- 1 day ago
- Wayne, MI (22 miles from Madison Heights, MI)
- 1 day ago
The Customer Service Representative (CSR) provides individual support services for all phases of the order fulfillment process to Airgas customers primarily over the telephone both locally and for remote...
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)
- Detroit, MI (11 miles from Madison Heights, MI)
- 1 day ago
- Detroit, MI (11 miles from Madison Heights, MI)
- 1 day ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Customer Service Representative (Part-Time)
- Warren, MI (6 miles from Madison Heights, MI)
- 1 day ago
- Warren, MI (6 miles from Madison Heights, MI)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Romulus, MI (24 miles from Madison Heights, MI)
- 1 day ago
- Romulus, MI (24 miles from Madison Heights, MI)
- 1 day ago
Overview Imperial Dade, a leading North American distributor, has a Customer Service Representative role available in Romulus, MI!...
Customer Service Representative (HYBRID)
- Troy, MI (7 miles from Madison Heights, MI)
- 1 day ago
- Troy, MI (7 miles from Madison Heights, MI)
- 1 day ago
Customer Service Representative (HYBRID) (part of Allegis Group) 3.8 3.8 out of 5 stars Troy, MI 48007 Hybrid work Customer Service Representative HYBRID - Daytona Beach, FL 32114 Pay Rate: $17/hr (...
Customer Service Representative - Patient Registration
- Rochester Hills, MI (15 miles from Madison Heights, MI)
- 2 days ago
- Rochester Hills, MI (15 miles from Madison Heights, MI)
- 2 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Auburn Hills, MI (13 miles from Madison Heights, MI)
- 2 days ago
- Auburn Hills, MI (13 miles from Madison Heights, MI)
- 2 days ago
Position Title: Customer Service Representative Location: Onsite. Auburn Hills, MI....
Demographic Data for Madison Heights, MI
Moving to Madison Heights, MI? Find some basic demographic data about Madison Heights, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Madison Heights, MI
Highest Education Level
Customer Services in Madison Heights, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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