Customer Service Jobs in Hingham, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Walgreens
- Medford, MA (19 miles from Hingham, MA)
- 12 hours ago
- Medford, MA (19 miles from Hingham, MA)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person Temporary- Walgreens
- Brockton, MA (10 miles from Hingham, MA)
- 20 hours ago
- Brockton, MA (10 miles from Hingham, MA)
- 20 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonPart Time - Outlet Customer Service Associate - Flexible
- Lowes
- Avon, MA (8 miles from Hingham, MA)
- 1 day ago
- Avon, MA (8 miles from Hingham, MA)
- 1 day ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
In Person Part TimePharmacy Customer Service Associate
- Walgreens
- Quincy, MA (7 miles from Hingham, MA)
- 1 day ago
- Quincy, MA (7 miles from Hingham, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person- DollarTree
- Stoughton, MA (11 miles from Hingham, MA)
- 1 day ago
- Stoughton, MA (11 miles from Hingham, MA)
- 1 day ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonFull Time Dispensary Associate - Mayflower
- iAnthus Capital Management
- Allston, MA (17 miles from Hingham, MA)
- 3 days ago
- Allston, MA (17 miles from Hingham, MA)
- 3 days ago
This Full-Time Dispensary Associate position is located at our Mayflower Dispensary in Allston, MA. Who We Are: iAnthus Capital Management is a multi-state operator, encompassing the full spectrum...
In Person Full Time- Ingka External
- Stoughton, MA (11 miles from Hingham, MA)
- 4 days ago
- Stoughton, MA (11 miles from Hingham, MA)
- 4 days ago
service experience preferred The starting rate/ salary for this position ranges from 19.91 USD to 28.12 USD and will be based on relevant work experience....
In Person Part TimeLoss Prevention Customer Service Associate II
- HomeGoods
- Boston, MA (15 miles from Hingham, MA)
- 4 days ago
- Boston, MA (15 miles from Hingham, MA)
- 4 days ago
Loss Prevention Customer Service Associate II HomeGoods - 3.4 Boston, MA Job Details Full-time $16.25 - $18.60 an hour 2 hours ago Benefits Paid parental leave Health savings account Paid holidays Disability...
In PersonCustomer Service Representative/Manager in Training (MIT)
- Midas
- Raynham, MA (18 miles from Hingham, MA)
- 5 days ago
- Raynham, MA (18 miles from Hingham, MA)
- 5 days ago
- Leadership - Customer Experience - Sales Responsibilities As a Midas Customer Service Representative, you will be performing the following duties: Deliver exceptional customer service while listening...
In PersonCustomer Support Associate (2nd Shift)
- 4G Clinical
- Wellesley, MA (21 miles from Hingham, MA)
- 9 days ago
- Wellesley, MA (21 miles from Hingham, MA)
- 9 days ago
4G Clinical is honored to be part of Fast Company's 2020 Best Workplaces for Innovators list, citing businesses and organizations that demonstrate a deep commitment to encouraging innovation at...
In PersonCashier Customer Service Associate
- The Norfolk Companies
- Boston, MA (15 miles from Hingham, MA)
- 12 days ago
- Boston, MA (15 miles from Hingham, MA)
- 12 days ago
The Cashier Customer Service Associate plays a key role in creating a welcoming and helpful experience for every customer....
In PersonCustomer Service Associate - Automotive
- Sherwin Williams
- Randolph, MA (9 miles from Hingham, MA)
- 13 days ago
- Randolph, MA (9 miles from Hingham, MA)
- 13 days ago
The Customer Service Associate is responsible for receiving and preparing orders and safely moving and loading....
In Person Part TimeAlterations Customer Service Representative
- David's Bridal
- Westwood, MA (16 miles from Hingham, MA)
- 13 days ago
- Westwood, MA (16 miles from Hingham, MA)
- 13 days ago
Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls...
In Person Part TimeClient Service Representative Supervisor
- VCA Animal Hospital
- Stoughton, MA (11 miles from Hingham, MA)
- 14 days ago
- Stoughton, MA (11 miles from Hingham, MA)
- 14 days ago
service....
In Person- Zinier
- Boston, MA (15 miles from Hingham, MA)
- 21 days ago
- Boston, MA (15 miles from Hingham, MA)
- 21 days ago
Who we are 80% of the workers across the globe are Deskless. These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we...
RemoteDemographic Data for Hingham, MA
Moving to Hingham, MA? Find some basic demographic data about Hingham, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Hingham, MA
Highest Education Level
Customer Services in Hingham, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »