Customer Service Jobs in Hingham, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (10 miles from Hingham, MA)
- 5 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (10 miles from Hingham, MA)
- 5 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Cashier and Customer Service Associate (Part-Time)
- Stoughton, MA (11 miles from Hingham, MA)
- 2 hours ago
- Stoughton, MA (11 miles from Hingham, MA)
- 2 hours ago
Why we will love you • 1 year sales or customer service experience preferred • High School Diploma or equivalent What you'll be doing day to day • Build loyalty by ensuring customers have a positive...
Customer Service Representative Financial Services Operations
- Medford, MA (19 miles from Hingham, MA)
- 6 hours ago
- Medford, MA (19 miles from Hingham, MA)
- 6 hours ago
What You'll Do The Financial Services Operations Team provides front-line customer service to Account Payable, Procurement Operations, Card Services, and Travel and Expense to support members of the...
Customer Service Representative
- Westwood, MA (16 miles from Hingham, MA)
- 9 hours ago
- Westwood, MA (16 miles from Hingham, MA)
- 9 hours ago
Customer Service Representatives are accountable for handling all customer service inquiries, via telephone, mail, Internet, video conferencing or in person, for existing products and services....
Remote WorkCustomer Service Representative
- Boston, MA (15 miles from Hingham, MA)
- 2 days ago
- Boston, MA (15 miles from Hingham, MA)
- 2 days ago
The Customer Service Representative may perform other duties as assigned....
Customer Service Representative (in office)
- Boston, MA (15 miles from Hingham, MA)
- 2 days ago
- Boston, MA (15 miles from Hingham, MA)
- 2 days ago
MTM Transit looking for a Full Time Customer Service Representative to join our team in Boston, MA....
- Lynn, MA (19 miles from Hingham, MA)
- 2 days ago
- Lynn, MA (19 miles from Hingham, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Medford, MA (19 miles from Hingham, MA)
- 2 days ago
- Medford, MA (19 miles from Hingham, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Seasonal Customer Assistance Representative - Brookline
- Boston, MA (15 miles from Hingham, MA)
- 3 days ago
- Boston, MA (15 miles from Hingham, MA)
- 3 days ago
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...
Admin Customer Care Representative
- Quincy, MA (7 miles from Hingham, MA)
- 4 days ago
- Quincy, MA (7 miles from Hingham, MA)
- 4 days ago
Provide excellent customer service to both internal and external customers. Enhance customer loyalty through engagement via phone and email....
Customer Service Representative I
- Somerville, MA (17 miles from Hingham, MA)
- 4 days ago
- Somerville, MA (17 miles from Hingham, MA)
- 4 days ago
Utilize customer service, collections, and billing experience to gather and interpret relevant information to resolve patient account issues and complaints....
Customer Service Associate - Nights/Weekends
- Boston, MA (15 miles from Hingham, MA)
- 5 days ago
- Boston, MA (15 miles from Hingham, MA)
- 5 days ago
As the name suggests, your main priority is to provide great customer service....
Remote --- Customer Service Representative
- Winter Hill, MA (18 miles from Hingham, MA)
- 5 days ago
- Winter Hill, MA (18 miles from Hingham, MA)
- 5 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkClient Service Representative I - October Start
- Boston, MA (15 miles from Hingham, MA)
- 5 days ago
- Boston, MA (15 miles from Hingham, MA)
- 5 days ago
WHAT WE ARE LOOKING FOR Associates Degree or equivalent experience preferred. 0-1+ year of customer service experience preferred. Detailed communication and analytical skills....
Retail Customer Service Representative - Cashier
- Cambridge, MA (19 miles from Hingham, MA)
- 9 days ago
- Cambridge, MA (19 miles from Hingham, MA)
- 9 days ago
We are currently seeking self-motivated, hard-working, full- and part-time RETAIL CASHIER/CUSTOMER SERVICE REPRESENTATIVES....
Demographic Data for Hingham, MA
Moving to Hingham, MA? Find some basic demographic data about Hingham, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Hingham, MA
Highest Education Level
Customer Services in Hingham, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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