Cashier Customer Service Associate

Norfolk Hardware & Home Center continues to grow as more customers turn to us for quality products and dependable service for their home improvement. As a proud family-owned business, we are committed to delivering an exceptional customer experience and are looking for motivated individuals to grow with our team. The Cashier Customer Service Associate plays a key role in creating a welcoming and helpful experience for every customer. We're seeking someone who is friendly, dependable, and passionate about providing excellent service in a fast-paced retail environment. Join Norfolk Companies and be part of a team that values collaboration, professional growth, and long-term career opportunities. Requirements: To thrive in this role, you'll bring energy, reliability, and a strong customer-first mindset every day. We're looking for someone who enjoys helping people, works well in a fast-paced environment, and takes pride in creating a positive shopping experience. What You'll Bring to the Team: Efficiency & Accuracy - Process customer purchases quickly and accurately while handling cash, checks, and credit card transactions with confidence. Customer Focus - Greet customers warmly, answer questions, assist with product inquiries, and provide support both in-store and over the phone. Teamwork - Collaborate with fellow team members to keep operations running smoothly and support one another during busy periods. Organization & Attention to Detail - Maintain a clean, stocked, and organized checkout area while helping ensure store accuracy and loss prevention. Dependability - Show up on time, ready to contribute, and maintain a professional, positive attitude throughout the day. Positive Energy - Represent Norfolk with friendliness, professionalism, and a commitment to exceptional service. Qualifications & Skills: Strong communication and customer service skills Comfortable working independently and as part of a team Basic computer and math skills Ability to assist customers with product-related questions 1+ year of cashier or customer service experience preferred Hardware or home improvement retail experience is a plus Physical Requirements: Ability to stand and move throughout the store for extended periods Comfortable using computers and register systems Occasionally lift or move up to 25 lbs. Professional appearance and demeanor Why Join Norfolk Companies? We offer competitive benefits, 401(k) with company match, paid time off, and opportunities for long-term growth within a respected family-owned company. PM19 Compensation details: 16-18 Hourly Wage