Customer Service Jobs in Towson, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Patient Registration II
- Baltimore, MD (7 miles from Towson, MD)
- 1 hour ago
- Baltimore, MD (7 miles from Towson, MD)
- 1 hour ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Associate - Temporary
- Catonsville, MD (11 miles from Towson, MD)
- 2 hours ago
- Catonsville, MD (11 miles from Towson, MD)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Customer Service Representative
- Columbia, MD (19 miles from Towson, MD)
- 1 day ago
- Columbia, MD (19 miles from Towson, MD)
- 1 day ago
The ideal candidate will be able to provide a variety of customer service and clerical duties in a fast-paced office environment....
Customer Service Representative III
- Baltimore, MD (7 miles from Towson, MD)
- 1 day ago
- Baltimore, MD (7 miles from Towson, MD)
- 1 day ago
We are currently hiring for the position of Customer Service Representative (Call Center Rep Duties) at our Hunt Valley, MD location....
Customer Service Associate- Overnight Shift
- Eldersburg, MD (17 miles from Towson, MD)
- 1 day ago
- Eldersburg, MD (17 miles from Towson, MD)
- 1 day ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Representative
- Joppa, MD (15 miles from Towson, MD)
- 1 day ago
- Joppa, MD (15 miles from Towson, MD)
- 1 day ago
Service Center Joppa JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and...
Customer Service Representative
- Glen Burnie, MD (16 miles from Towson, MD)
- 1 day ago
- Glen Burnie, MD (16 miles from Towson, MD)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - Patient Registration
- Baltimore, MD (7 miles from Towson, MD)
- 1 day ago
- Baltimore, MD (7 miles from Towson, MD)
- 1 day ago
As our **Customer Service Representative**, youll work to help our patients check into the hospital....
- Baltimore, MD (7 miles from Towson, MD)
- 2 days ago
- Baltimore, MD (7 miles from Towson, MD)
- 2 days ago
Are you passionate about providing excellent customer service while making a difference in the lives of individuals experiencing homelessness?...
- Forest Hill, MD (17 miles from Towson, MD)
- 2 days ago
- Forest Hill, MD (17 miles from Towson, MD)
- 2 days ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Representative Fueler/Washer
- Baltimore, MD (7 miles from Towson, MD)
- 2 days ago
- Baltimore, MD (7 miles from Towson, MD)
- 2 days ago
As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again....
- Columbia, MD (19 miles from Towson, MD)
- 2 days ago
- Columbia, MD (19 miles from Towson, MD)
- 2 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Customer Service Representative
- Middle River, MD (13 miles from Towson, MD)
- 2 days ago
- Middle River, MD (13 miles from Towson, MD)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Columbia, MD (19 miles from Towson, MD)
- 2 days ago
- Columbia, MD (19 miles from Towson, MD)
- 2 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
- Glen Burnie, MD (16 miles from Towson, MD)
- 2 days ago
- Glen Burnie, MD (16 miles from Towson, MD)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Towson, MD
Moving to Towson, MD? Find some basic demographic data about Towson, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Towson, MD
Highest Education Level
Customer Services in Towson, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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